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Model year

2021 Prevost X3-45 Commuter

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year1513k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Prevost X3-45 Commuter by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

15 recall campaigns cover the 2021 Prevost X3-45 Commuter

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Prevost X3-45 Commuter
CampaignFiledSubjectComponentVehiclesRemedy
24V-523Jul 9, 2024Wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstableAdaptive equipment2,653Part replacement
23V-889Dec 22, 2023Red beacon lighting on the Threshold Warning System (TWS) may not be bright enoughAdaptive equipment2,100Part replacement
23V-475Jul 11, 2023Bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat backSeats50Repair or modification
23V-272Apr 17, 2023Foldable passenger seat frames may have been improperly weldedSeats280Part replacement
23V-271Apr 17, 2023Foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frameSeats280Not stated
22V-698Sep 19, 2022Driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat beltSeat belts255Part replacement
22V-496Jul 11, 2022Retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrestSeats206Part replacement
22V-495Jul 11, 2022One bolt that secures the rear bench seat frame to the body of the vehicle was not installed during the manufacturing processSeats30Repair or modification
22V-347May 18, 2022Right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent laneVisibility and wipers189Part replacement
22V-237Apr 12, 2022Passenger bench seat frame bolts may have been improperly tightened during assemblySeats155Repair or modification
22V-221Apr 6, 2022In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheatElectrical system6,342Part replacement
22V-179Mar 24, 2022Nut located on the rear junction box may have been improperly tightened, causing a cable to loosenElectrical system140Repair or modification
21V-488Jun 28, 2021Parking brake emergency release valve may be the incorrect type, which can result in the permanent release of the parking brakeBrakes56Part replacement
21V-485Jun 28, 2021Passenger seats may have an attachment improperly clamped to the wall rail on the outboard sideSeat belts65Part replacement
21V-348May 13, 2021Parts of the seat belt installed at flip-up seats may have been incorrectly assembled, causing the shoulder strap to sit improperly on a person in…Seat belts17Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Prevost X3-45 Commuter

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • PE21011 Preliminary evaluation, Electrical system
      Alternator Front Bearing Failure
      Opened May 13, 2021, closed Oct 3, 2022 · led to a recall
    Source: NHTSA ODI investigations file.
    Service bulletins

    55 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • MI26-00 Feb 3, 2026 · Service Bulletin/Repair Instructions
      The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the co…
    • IS-23019A Jun 4, 2024 · Service Bulletin/Repair Instructions
      Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.
    • IS-23019 Dec 14, 2023 · Service Bulletin/Repair Instructions
      SWAY BAR COLLARS IMPROVEMENT
    • IS-22050 Apr 18, 2023 · Service Bulletin/Repair Instructions
      Motion Sensor Relocation
    • EC0026_B Mar 30, 2023 · Service Bulletin/Repair Instructions
      On the vehicles affected by this bulletin, the Vehicle Emission Control Information label must be replaced. Revision: B - Causal part changed, was 010352, becomes 85152363. No impact on procedure or parts involved.
    • SP22-314 CO 20 Mar 17, 2023 · Service Bulletin/Repair Instructions
      On the vehicles affected by this bulletin, install a driver seat orange belt in replacement of the black one.
    • SP23-301 Mar 10, 2023 · Service Bulletin/Repair Instructions
      On the vehicles affected by this bulletin, the steering dampers and related hardware must be inspected and may need to be replaced by new improved units.
    • IS-20051 Feb 20, 2023 · Service Bulletin/Repair Instructions
      Driver's barrier installation instructions
    • IS-21072B Jan 16, 2023 · Service Bulletin/Repair Instructions
      STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
    • MI22-12B Dec 7, 2022 · Service Bulletin/Repair Instructions
      Air Tanks Draining Sequence. Revision: B - General Update
    • MI22-12A Nov 17, 2022 · Service Bulletin/Repair Instructions
      Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
    • MI22-12 Nov 2, 2022 · Service Bulletin/Repair Instructions
      Air Tanks Draining Sequence
    • SP22-308A Oct 17, 2022 · Service Bulletin/Repair Instructions
      Video Plate Installation procedure - Revision: A Step 2 modified
    • SP22-303 Oct 19, 2022 · Service Bulletin/Repair Instructions
      On the vehicles affected by this bulletin, the positive terminal (main power cable) may not be fully tightened at the back some the alternators.
    • SP22-305B Sep 28, 2022 · Service Bulletin/Repair Instructions
      TAG AXLE HUB NUT APPROPRIATE STAKING - First Release B Kit SP22-305 changed for kit 7771836
    • SP22-305A Sep 19, 2022 · Service Bulletin/Repair Instructions
      TAG AXLE HUB NUT APPROPRIATE STAKING - First Release A
    • SP22-304 Sep 7, 2022 · Service Bulletin/Repair Instructions
      TAG AXLE AIR SPRING RUBBING ISSUE – INSTALLATION OF NON-RETURN VALVE
    • SP22-302B Sep 28, 2022 · Service Bulletin/Repair Instructions
      TAG AXLE HUB NUT TORQUE VERIFICATION - Revision: B kit modified. Screws 5001842 replaced by kit no. 7771836
    • IS-22902 Sep 15, 2022 · Service Bulletin/Repair Instructions
      TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW
    • SP22-307 Aug 12, 2022 · Service Bulletin/Repair Instructions
      Extended Life Coolant Decal installation procedure.
    • SP22-306 Aug 9, 2022 · Service Bulletin/Repair Instructions
      Wheelchair lift system sliding door adjustment
    • SP22-305 Aug 24, 2022 · Service Bulletin/Repair Instructions
      TAG AXLE HUB NUT APPROPRIATE STAKING
    • SP22-302 Aug 23, 2022 · Service Bulletin/Repair Instructions
      TAG AXLE HUB NUT TORQUE VERIFICATION
    • MI20-08C Jul 13, 2022 · Service Bulletin/Repair Instructions
      STORAGE AND STARTUP GUIDELINES : part number updates
    • WB22-07 Jul 6, 2022 · Service Bulletin/Repair Instructions
      TGW PROGRAMMING
    • IS21-901 Jun 15, 2022 · Service Bulletin/Repair Instructions
      X3 SERIES ENVIROCARE - IONS AIR SANITIZER
    • IS21-072A Jun 29, 2022 · Service Bulletin/Repair Instructions
      STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction
    • IS20-925A Jun 13, 2022 · Service Bulletin/Repair Instructions
      CENTRAL HVAC MERV FILTERS INSTALLATION
    • SP22-309 Jun 17, 2022 · Service Bulletin/Repair Instructions
      On the vehicles affected by this bulletin, install 5 new circuits, connector & connection to VEC module and BHS harness.
    • SP22-308 Jun 17, 2022 · Service Bulletin/Repair Instructions
      Video Plate Installation procedure
    • SP22-307 Jun 14, 2022 · Service Bulletin/Repair Instructions
      On the vehicles affected by this bulletin, install two decals as described in this procedure.
    • IS22-040 May 23, 2022 · Service Bulletin/Repair Instructions
      BRAKE PEDAL SEAL PLATE INSTALLATION KIT
    • IS21-072 May 16, 2022 · Service Bulletin/Repair Instructions
      STEERING GATEWAY schematic
    • IS19-108 Mar 29, 2022 · Service Bulletin/Repair Instructions
      Surge tank pressure cap replacement
    • SP22-300B Mar 8, 2022 · Service Bulletin/Repair Instructions
      DRIVER WINDOW BREAKING SOLUTION
    • SP21-313 Dec 23, 2021 · Service Bulletin/Repair Instructions
      WIPER INTERACTION WITH ENGINE SHUT DOWN On the vehicles affected by this bulletin, perform the following procedure. This will solve the following issue: when turned OFF, the engine keeps running if the wipers are ON
    • SP21-312 Dec 17, 2021 · Service Bulletin/Repair Instructions
      ENGINE CONTROL MODULE (ECM) SOFTWARE UPDATE On the vehicles affected by this bulletin, perform the engine software update 23958948.P01. Main software & Dataset update: US OBD20 EMS VGT running change release to address OBD and conditional certification items
    • MI21-13A Dec 9, 2021 · Service Bulletin/Repair Instructions
      An automated test is available to check the big HVAC superheat from the driver seat. This test is controlled by Multiplex, eliminating interventions and the need to take measures on the vehicle.
    • MI21-06 Nov 17, 2021 · Service Bulletin/Repair Instructions
      Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair – From US10 to newer engine generation
    • wb21-09 Sep 23, 2021 · Service Bulletin/Repair Instructions
      INTERFERENCE BETWEEN THE WIPER ARM AND THE WIPER BLADE
    • SP21-310 Sep 22, 2021 · Service Bulletin/Repair Instructions
      INTERFERENCE BETWEEN THE WIPER ARM AND THE WIPER BLADE
    • SP21-309 Sep 7, 2021 · Service Bulletin/Repair Instructions
      SNOW CHAIN SYSTEM – LOOSE FITTINGS
    • SP18-35F Sep 3, 2021 · Service Bulletin/Repair Instructions
      P20EE (diagnostic troubleshooting code) SOLUTION - NOX CONVERSION EFFICIENCY Rev E: expiration date removed
    • IS-21907 CO-25 Sep 15, 2021 · Service Bulletin/Repair Instructions
      Addition of EXTENDED LIFE COOLANT DECAL
    • IS-21907 CO-07 Sep 15, 2021 · Service Bulletin/Repair Instructions
      ABLE (Automatic Bus Lane Enforcement) PROVISION
    • SR21-301 Jul 5, 2021 · Service Bulletin/Repair Instructions
      USSC WHEELCHAIR OCCUPANT RESTRAINT SYSTEM REWORK
    • MI20-08C Jun 3, 2021 · Service Bulletin/Repair Instructions
      STORAGE AND STARTUP GUIDELINES: Periodically, circumstances arise requiring operators to temporarily park a coach in storage. Whether it is a few weeks or several months, sporadic out of service times or a full stop, Prevost recommends following the guideli…
    • IS-20925A Jun 15, 2021 · Service Bulletin/Repair Instructions
      CENTRAL HVAC MERV FILTERS INSTALLATION REVA
    • SP21-302 Jun 1, 2021 · Service Bulletin/Repair Instructions
      NYCT & MTA - LOOSE CEILING PANEL REWORK
    • MI20-19B Feb 4, 2021 · Service Bulletin/Repair Instructions
      INTRODUCING A NEW ENGINE COOLANT INTO PREVOST SERVICE CENTER NETWORK
    • MI20-19A Jan 15, 2021 · Service Bulletin/Repair Instructions
      Rev A: Mention added concerning DDC Series 60 engine SCA requirement
    • MI21-01 Jan 15, 2021 · Service Bulletin/Repair Instructions
      VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING
    • MI21-01 Jan 15, 2021 · Service Bulletin/Repair Instructions
      VOLVO I-SHIFT TRANSMISSION REPLACEMENT - DIFFERENCE BETWEEN CONNECTIONS AT THE TOP OF THE OIL FILTER HOUSING
    • MI20-19 Dec 21, 2020 · Service Bulletin/Repair Instructions
      INTRODUCING A NEW ENGINE COOLANT INTO SERVICE
    • MI20-15 Nov 19, 2020 · Service Bulletin/Repair Instructions
      GLUED FIXED THERMOS WINDOW REPLACEMENT – INSTALLATION/GLUING PROCEDURE
    Source: NHTSA manufacturer communications files.