Complaints over time
Complaints about the 2022 Rivian EDV peaked in 2025, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Rivian EDV
Van, electric, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Feb 23, 2023 to Oct 16, 2025.
Recall campaigns covering this model year247k vehicles or units across those campaigns
Owner complaints72.3 times the median 2022 van
Severity index0.02022 vans average 7.1
First 24 months1Complaints in its first two years
Components
71% of complaints about the 2022 Rivian EDV name seat belts
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2022 Rivian EDV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-816 | Nov 25, 2025 | Driver's seat belt pretensioner cable may become damaged | Seat belts | 34,824 | Software update |
| 22V-744 | Oct 6, 2022 | Fastener connecting the front upper control arm and steering knuckle may have been improperly tightened | Steering | 12,212 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Rivian EDV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
- Filed Oct 16, 2025Failure Oct 15, 2025Chandler, AZSeat belts
seat belt anchor failure
NHTSA complaint 11693870 - Filed Oct 6, 2025Failure Sep 18, 2025Chandler, AZSeat belts
Same as several of our Rivian vehicles, the seat belt anchor is failing causing a major safety concern.
NHTSA complaint 11691721 - Filed Oct 6, 2025Failure Sep 18, 2025Chandler, AZSeat belts
Same problem as many of our Rivian vans, the seat belt is coming loose at the anchor point causing a major safety concern.
NHTSA complaint 11691720 - Filed Aug 7, 2025Failure May 14, 2025Chandler, AZSeat belts
The seat belt anchor for the lap belt has separated from the anchor point. It appears the cable is pulling apart as can be seen in photos I will be attaching. This is a huge safety concern however Rivian is telling us this is from a driver sitting on the seat belt. I am denying this accusation because we have cab facing cameras that detect this kind of behavior.
NHTSA complaint 11679086 - Filed Jul 15, 2025Failure Jul 15, 2025Perrysburg, OHSeat belts
During normal operation of the this vehicle, the seatbelt pretensioner cable snapped when the driver attempted to buckle the seatbelt. This is where the lap belt portion is attached to the seat. The cable is frayed and breaks. This same defect has occurred on 5 of our 34 vehicles of the same make and model in the last 12 months. The manufacturer has replaced the first four failures and advised that we need to pay for the repair. This is a Rivian produced Amazon delivery vehicle. Online forums show this being reported by Amazon drivers throughout the country, so it is not an isolated incident. If this cable were to break during an accident, the occupant would no longer be restrained by the seatbelt. The manufacturer has advised us that this is the result of seatbelt misuse, the part is being stressed by drivers sitting on the seatbelt. I find it hard to believe that a component designed to withstand extreme g-force pressure would be damaged from a 180 pound person sitting on it. There must be some flaw in the material, workmanship, or design.
NHTSA complaint 11673844 - Filed May 20, 2024Failure May 19, 2024Windermere, FLPower train
We have a fleet of these Rivian delivery vehicles and they all have the same issue: the shift lever is made of inferior materials and insufficiently designed. The operator manipulates the shift lever to place the vehicle in drive and the lever breaks off. The vehicle is then stuck in gear and cannot be shifted. This is causing near miss incidents due to the operator being unable to safely control the vehicle. Example: operator places the vehicle in "D" to drive forward but is then unable to place the vehicle in "R" to reverse backward, or to place the vehicle in "P" to park. There are no warnings or indications that the failure is about to occur. These units have been inspected by the manufacturer and their representatives but they refuse to address the concern and prefer to instead charge the owner/operator for replacement of the defective part.
NHTSA complaint 11589630 - Filed Feb 23, 2023Failure Feb 22, 2023Orinda, CAAir bags, Unknown or other
The new Amazon Rivian EDV vans lack passenger-side airbags. Amazon is requiring Driver Trainers to sit in the passenger "jump seat" for 3+ hours a day for on-the-road training tests. The government requires front airbags for both the driver & passenger, yet Amazon is requiring Driver Trainers to sit in a seat without proper safety protections. The van also has a blue metal pole in front of the passenger seat that people could hit their heads on, and there is a hard surface behind the head that could be hit during whiplash. If the government requires front airbags, how can Amazon require it's employees to sit a vehicle without them? The official Rivian EDV operating guide PDF is attached here which confirms the lack of passenger-side safety features & airbags. Amazon claims that safety is their #1 priority, yet they are not providing basic safety for their Driver Trainers.
NHTSA complaint 11508793
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- PE25011 Preliminary evaluation, Seat belts
Rivian EDV Seat Belt Anchor Detachment
Opened Sep 22, 2025, closed Feb 25, 2026 · led to a recall - DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
4 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- RCA-26-26-002-1 Aug 21, 2026 · Service Bulletin/Repair Instructions
Rivian is initiating a customer satisfaction campaign for some model year 2022-2026 EDV and RCV vehicles. On these vehicles, the cabin heater may not have been sufficiently sealed to prevent condensation from entering the unit. This condition may result in … - RCA-56-26-001-1 Feb 24, 2026 · Service Campaign
Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 EDV and RCV vehicles. These vehicles may have been manufactured with a front passenger side door that is prone to cracking. If cracking occurs, the door is unable to be latc… - RCA-26-24-001-2 Jan 28, 2026 · Service Bulletin/Repair Instructions
FSAM-1408 - Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 EDV vehicles which, to date, have been delivered solely to Amazon. These vehicles may have been manufactured with an HVAC blower that is subject to premature fai… - RCA-78-25-005-1 Oct 15, 2025 · Service Campaign
Rivian is initiating a customer satisfaction campaign for some model year 2022-2025 EDV and RCV vehicles. On these vehicles, the connection between the instrument panel harness and body harness could become corroded if it is exposed to liquid that is spille…
Source: NHTSA manufacturer communications files.