AutoStatsIQ
Data through Oct 2026
Model year

2020 Rolls-Royce Phantom

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (29)
Recall campaigns covering this model year1442 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Rolls-Royce Phantom by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Rolls-Royce Phantom

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Rolls-Royce Phantom
CampaignFiledSubjectComponentVehiclesRemedy
21V-855Nov 3, 2021Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from viewBack-over prevention442Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Rolls-Royce Phantom

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    29 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • RRA12202207 Dec 21, 2022 · Service Bulletin/Repair Instructions
      A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have b…
    • A07202206 Jul 27, 2022 · Service Bulletin/Repair Instructions
      The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concier…
    • RR65562989 Sep 1, 2021 · Service Bulletin/Repair Instructions
      Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.
    • RR64605110 Sep 1, 2021 · Service Bulletin/Repair Instructions
      The vehicle has been brought to the workshop with a complaint relating to the SoE function.
    • RR65547515 Jul 1, 2021 · Service Bulletin/Repair Instructions
      Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.
    • RR65499571 Jul 1, 2021 · Service Bulletin/Repair Instructions
      Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a …
    • RR65558203 Jul 1, 2021 · Service Bulletin/Repair Instructions
      Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.
    • RR65522171 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperatur…
    • RR65537708 Apr 1, 2021 · Service Bulletin/Repair Instructions
      The check control message "It is possible to continue driving. Steering effort and/or steering behaviour is changed. Drive moderately" Is displayed in the central information display
    • RR65522171 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Check Control message (ID 166): Top up coolant The Check control message (ID166) appears despite correct coolant level. Coolant is visible in the expansion tank. The complaint occurs sporadically. The problem described here only concerns the High Temperatur…
    • RR65334268 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Visible cracks or hazy areas present in the surface of the LED headlight lens
    • RR65217845 Apr 1, 2021 · Service Bulletin/Repair Instructions
      The customer complains there is little or no cooling effect from the air conditioning system. When checking the A/C system it is either very low or empty of refrigerant.
    • RR64812903 Jan 1, 2021 · Service Bulletin/Repair Instructions
      Check Control Message (CCM) is displayed in the Kombi and Central Information Display. 'Safety function of doors' (CCM ID - 759)
    • RR65503553 Nov 1, 2020 · Service Bulletin/Repair Instructions
      Information and instructions on carrying out a Cylinder Leakage Test on an N74 engine
    • RRA10202005 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Supporting Evidence for Oil Leaks: In order for Rolls-Royce Motor Cars to continuously improve product quality, visual evidence is now required to support all claims for repairs to components due to oil leakage concerns.
    • RR65502971 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.
    • RR65502968 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Visible Condensation in Self-Aligning Hub Cap: The centre hub caps with self-aligning RR emblems have visible moisture behind the clear lens.
    • RR65499571 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
    • RR64605110 Oct 1, 2020 · Service Bulletin/Repair Instructions
      SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
    • RR65502971 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Bonnet touches scuttle trim when opening: A short 'click' noise may be audible when opening the bonnet, from either hinge area.
    • RR65499571 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Front Brake Noise Complaints: Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F).
    • RR64605110 Oct 1, 2020 · Service Bulletin/Repair Instructions
      SoE - Diagnosis guides and quality reporting: The vehicle has been brought to the workshop with a complaint relating to the SoE function.
    • RRA08202004UC Aug 1, 2020 · Service Bulletin/Repair Instructions
      Certain vehicles may have an issue concerning front air struts. Bellows of the air struts were incorrectly assembled at the supplier which could result in a potential leak from the strut.
    • RR65490062 Aug 1, 2020 · Service Bulletin/Repair Instructions
      When attempting to program a RR1/2/3 vehicle type, ISTA/P will request the CAS control unit is removed.
    • RR65467386 Aug 1, 2020 · Service Bulletin/Repair Instructions
      Failure of the electric steering column adjustment at higher temperatures.
    • RR65334268 Aug 1, 2020 · Service Bulletin/Repair Instructions
      Visible cracks or hazy areas present in the surface of the LED headlight lens.
    • RR65467386 Jul 1, 2020 · Service Bulletin/Repair Instructions
      Failure of the electric steering column adjustment from a temperature of approx. 60°C / 140°F in the passenger compartment.
    • RR5370364 Jul 1, 2020 · Service Bulletin/Repair Instructions
      Transmission oil has collected on the automatic transmission or there is oil moisture/sweating in this area. There are traces of oil in the oil sump gasket area (see attachment, Fig. 1) or stains/dirty edges can be seen on the underbody panelling.
    • RR65452047 Jun 1, 2020 · Service Bulletin/Repair Instructions
      Customer may experience intermittent warnings regarding the temperature of the engine or transmission.
    Source: NHTSA manufacturer communications files.
    About service bulletins