Model year

2000 Saturn SW

Wagon, built in United States. Owner complaints on file from Feb 24, 2000 to Nov 14, 2016.

Recall campaigns covering this model year7354k vehicles or units across those campaigns
Owner complaints15Close to the median 2000 wagon
Severity index20.02000 wagons average 9.6
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2000 Saturn SW peaked in 2002, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232000320032006200920122015201820212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2000 Saturn SW name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
5
Electrical system
2
Fuel system
2
Seats
2
Airbags
1
Latches and locks
1
Brakes
1
Steering
1
Suspension
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2000 Saturn SW

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2000 Saturn SW
CampaignFiledSubjectComponentVehiclesRemedy
00V-310Oct 12, 2000Vehicle description: certain passenger vehicles, equipped with automatic transaxles, fail to comply with the requirements of fmvss no. 114, "theft…Powertrain65,000Repair or modification
00V-309Oct 12, 2000Vehicle description: certain passenger vehicles fail to comply with the requirements of fmvss no. 301, "fuel system integrity." these vehicles…Fuel system6,092Part replacement
99V-297Oct 27, 1999Vehicle description: passenger vehicles equipped with a console armrest fail to comply with requirements of fmvss no. 201, "occupant protection in…Structure7,505Part replacement
99V-280Oct 20, 1999Vehicle description: passenger vehiclesSeat belts265,698Repair or modification
99V-231Aug 24, 1999Vehicle description: passenger vehiclesBrakes5,373Part replacement
99V-232Aug 23, 1999Vehicle description: passenger vehiclesStructure1,592Repair or modification
99V-230Aug 23, 1999Vehicle description: passenger vehiclesOther or unknown2,692Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2000 Saturn SW

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

15 complaints on file, page 1 of 1.

  1. Filed Nov 14, 2016Failure Nov 14, 201265,000 milesIndianapolis, INElectrical system, Engine, Fuel/propulsion system

    AIRBAG SHOULD HAVE BEEN RECALLED AND WAS IN SYSTEM BUT NOT REPLACED. IGNITION PROBLEMS WITH FUEL NOT ABLE TO REACH. IGNITION SWITCH WIRE BURNED AND WAS RECALLED PRIOR BUT NOT GIVEN TO MY MAKE MODEL. MUFFLER NOT ABLE TO CONTROL EXHAUST SYSTEM.

    NHTSA complaint 10925999
  2. Filed Jun 1, 2015Failure May 29, 2015170,000 milesPerrysville, OHUnknown or otherCrash1 injured

    ON MAY 29TH, 2015 AT APPROX. 5:30 PM EST THE DRIVER'S 2000 SATURN SW2 HAD UNCONTROLLABLE SUDDEN FULL THROTTLE ACCELERATION WHEN PUT INTO DRIVE FROM REVERSE WITHOUT A FOOT ON THE ACCELERATOR & COULD NOT BE STOPPED BY BRAKES WHILE ATTEMPTING TO LEAVE A PRIVATE BUSINESS PARKING LOT ONTO A PUBLIC ROADWAY. DRIVER TRAVELLED APPROX.100 FT. WITH FULL ON BRAKES APPLIED & AVOIDED POTENTIALLY STRIKING ONCOMING ROAD TRAFFIC BY DRIVING PARALLEL TO THE ROADWAY & DRIVING HEAD ON INTO A ROADWAY BRIDGE GUARDRAIL TERMINAL END TO STOP THE FORWARD PROGRESS OF THE VEHICLE. THERE WAS SEVERE FRONTAL DAMAGE TO THE FRONT OF THE VEHICLE. AIRBAGS DEPLOYED. DRIVER WAS EXTRACTED FROM THE VEHICLE BY THE LOCAL EMERGENCY RESCUE SQUAD & TRANSPORTED TO THE EMERGENCY ROOM OF THE LOCAL HOSPITAL. THE DRIVER WAS TREATED FOR MULTIPLE FRACTURES TO THE LEFT FOOT & RIGHT ANKLE. OTHER PHYSICAL INJURIES ARE PRESENTING THEMSELVES A FEW DAYS AFTER THE ACCIDENT.

    NHTSA complaint 10722803
  3. Filed Sep 2, 2014Failure Aug 29, 2014200,000 milesCincinnati, OHElectrical systemFire

    TL* THE CONTACT OWNED A 2000 SATURN SW. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DETERMINED THAT IT WAS DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

    NHTSA complaint 10630098
  4. Filed Mar 30, 2011Failure Jan 30, 2011230,000 milesBaldwin, MILatches/locks/linkages

    TL* THE CONTACT OWNS A 2000 SATURN SW2. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING A TURN WHEN THE REAR DRIVER SIDE DOOR RELEASED INDEPENDENTLY AND SWUNG OPEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TOLD THAT THE FAILURE WAS COMMON AMONGST THE YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 230,000. UPDATED 04/25/11 *BF

    NHTSA complaint 10393686
  5. Filed Oct 23, 2008Failure Jan 1, 1901Hickory, NCFuel system, Tank assembly

    LETTER ON BEHALF OF CONSTITUENT (NC) THE DEFECTIVE FUEL TANK VENT VALVE ON HER 2000 SATURN SW1, DEALER CLAIMS THERE WAS NO RECALL. THE CONSUMER STATED THE VEHICLE WOULD NOT TAKE GAS. SHE WENT TO AN AUTO REPAIR SHOP AND THEY PRINTED OUT A RECALL AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER. *JB

    NHTSA complaint 10247048
  6. Filed Dec 27, 2004Failure Dec 21, 2004Madison, WIEngine

    TWO MAJOR GASKET PROBLEMS WITH A SATURN 2000 SW2 WAGON. TOTAL REPAIR COST $1,500.*AK

    NHTSA complaint 10104537
  7. Filed Oct 15, 2003Failure Oct 9, 2003Macclenny, FLEngine

    WHILE DRIVING AT A LOW SPEED AND WITHOUT ANY WARNING VEHICLE WOULD STALL, CAUSING THE DRIVER TO PULL OFF THE ROAD.*AK

    NHTSA complaint 10043961
  8. Filed Oct 1, 200375,833 milesBaldwin, MIStabilizer bar

    THE REAR STABILIZER LINKS FROZE UP, DUE TO ROAD DIRT, SALT ETC. *AK *JB

    NHTSA complaint 10038076
  9. Filed Feb 12, 2003Saint Albans, WVRecliner

    THE BOLTS BROKE, WHICH CAUSED THE DRIVER SEAT BACK TO COLLAPSE.*JB

    NHTSA complaint 10007113
  10. Filed Nov 25, 2002Failure Oct 4, 200254,000 milesPisgah Forest, NCEngine

    WHILE DRIVING AT HIGHWAY SPEED THE ENGINE SHUT DOWN CAUSING LOST OF POWER STEERING. CONSUMER WAS ABLE TO COAST TO THE SIDE OF THE ROAD. DEALER NOTIFIED SAID CRANK SHAFT POSITION SENSOR IS DEFECTIVE. TS *TT

    NHTSA complaint 8023223
  11. Filed Nov 6, 2002Failure Oct 29, 2002Lakewood, CAAir bags, SteeringCrash1 injured

    AT ABOUT 70 MPH ON THE FWY. I SWERVED LEFT TO AVOID A COLLISION, ABS CAUSED STEERING TO TIGHTEN, I WAS UNABLE TO STRAIGHTEN, SO I PULLED HARDER TO THE RIGHT. I SKIDDED RIGHT, HITTING ANOTHER VEHICLE WITH MY RIGHT FRONT AT ABOUT 50MPH. THE SRS AIR BAGS FAILED TO DEPLOY. I CONTINUED TO SLIDE TO 180 DEGREES. ROLLING BACKWARDS, I HIT THE CENTER DIVIDER WITH THE RIGHT REAR BUMPER AT ABOUT 35 MPH. THE IMPACT CAUSED MY SEAT BACK TO COLLAPSE (RECLINE), ALTHOUGH I WAS WEARING A SEATBELT. I WAS EJECTED AND SLAMMED THE BACK OF MY HEAD INTO THE CEILING OF THE CAR. I WAS HOSPITALIZED. THE IMPACT ALSO RUPTURED THE FUEL TANK. DRIVING CONDITIONS WERE CLEAR, AND DRY. DT

    NHTSA complaint 769341
  12. Filed Aug 14, 2002Failure May 24, 2001Oceanside, CAService brakes, Rotor

    WHEN THE CONSUMER APPLIED THE BRAKES THE WHEEL SHAKES DUE TO WARPED ROTORS. THE ROTORS HAD BEEN CUT AT 22000 MILES BECAUSE OF THE SAME PROBLEM. CONSUMER BELIEVES THAT THE ROTORS WERE DEFECTIVE. *YH

    NHTSA complaint 8016367
  13. Filed Aug 26, 2001Failure Aug 25, 2001Naugatuck, CTExhaust system

    STRESS INDUCED CRACKING OF EXHAUST SYSTEM RESONATOR OUTLET END PLATE.*AK

    NHTSA complaint 751157
  14. Filed Apr 3, 2000Failure Apr 3, 2000Manteca, CAWindshield

    WHILE DRIVING IN WARM TEMPERATURE WINDSHIELD WILL GET FILM ON INSIDE WITHOUT ANY WARNING. DEALER/MANUFACTURER AWARE OF THE PROBLEM, NO SOLUTION YET. *AK *ML

    NHTSA complaint 859632
  15. Filed Feb 24, 2000Harrisburg, PAMid/rear assembly

    REAR PASSENGER'S SEAT BUILT-IN LOCKING CLIP; UPON INSTALLING A CHILD SEAT THE LOCKING CLIP BROKE IN HALF. CONSUMER HAS CONTACTED MANUFACTURER. PARTS BEENING SENT OUT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

    NHTSA complaint 857492
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

43 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • General Communication Aug 26, 2024 · Service Campaign
    Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some …
  • 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 24-NA-098 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This PI bulletin advises the technician on the proper way to install the pistons in an engine.
  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
  • PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls In The United States
  • 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 99-01-37-009C Mar 10, 2023 · Service Bulletin/Repair Instructions
    This service bulletin revision provides a repair procedure to Remove Debris from Evaporator Case, Disinfect evaporator or Apply Cooling coil coating and install blower motor control module to correct a customer concern of A/C Odor at start-up.
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • PI0281D Jan 1, 2014 · Service Bulletin/Repair Instructions
    Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. …
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 99-08-51-007F Feb 1, 2014 · Service Bulletin/Repair Instructions
    Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, u…
  • 15-NA-079 Dec 1, 2015 · Service Bulletin/Repair Instructions
    OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a res…
  • 16NA383 May 8, 2020 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • PIC3100F Nov 7, 2017 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held…
  • PIT5485A Apr 8, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
  • PIT5485B Apr 27, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
  • PIT5389A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
  • PIC5050A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS…
  • PIC4935E Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CO…
  • PI1394A Aug 29, 2016 · Service Bulletin/Repair Instructions
    THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
  • 000601012F Aug 2, 2016 · Service Bulletin/Repair Instructions
    THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
  • 16NA260 Aug 26, 2016 · Service Bulletin/Repair Instructions
    THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
  • PIC-4935-E Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CO…
  • PIC-5050-A Apr 19, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS…
  • SB-10-08-50-003B Nov 1, 2011 · Service Bulletin/Repair Instructions
    GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
  • 00T48 Sep 1, 2000 · Service Bulletin/Repair Instructions
    SUBJECT REGARDING SQUEAKING NOISE FROM DRIVER OR PASSENGER SEAT BACK. *JG
  • 00T38 Jul 1, 2000 · Service Bulletin/Repair Instructions
    SOME CUSTOMERS MAY COMMENT ABOUT ABNORMAL WEAR OR A CUT ON THE INBOARD EDGE OF THE DRIVER OR PASSENGER SEAT BACK COVER. *TT
Source: NHTSA manufacturer communications files.