Complaints over time
Complaints about the 2007 Sprinter 2500 peaked in 2007, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2007 Sprinter 2500
Other, diesel, 4x2. Owner complaints on file from Oct 18, 2007 to Jul 18, 2008.
Recall campaigns covering this model year2479 vehicles or units across those campaigns
Owner complaints2Close to the median 2007 other
Severity index0.02007 others average 11.0
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2007 Sprinter 2500 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2007 Sprinter 2500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 09V-325 | Aug 3, 2009 | These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor… | Adaptive equipment | 14 | Not stated |
| 08V-387 | Aug 6, 2008 | These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "platform lift systems for motor vehicles." the… | Adaptive equipment | 465 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2007 Sprinter 2500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 18, 2008Failure Jul 12, 20088,300 milesSeal Beach, CACooling system
ENGINE POWER GREATLY REDUCED, UNABLE TO ENTER ON-RAMP OF HIGHWAYS TO SAFELY MERGE. CAN NOT ACCELERATE. DERRICK DODGE IN EDMONTON, ALBERTA, CANADA TOLD ME THIS IS A COMMON ISSUE WITH THE SPRINTER 3500 MODEL 3 LITER ENGINE. IT IS TURBO AIR BOOSTER HOSE CLAMP DEFECTIVELY CUT INTO THE HOSE CAUSING IT TO SPLIT. PART NUMBER FP 68047331-AA, HOSE DESCRIPTION 07-014-005. *TR
NHTSA complaint 10234838 - Filed Oct 18, 2007Failure Sep 11, 2007600 milesFederal WAY, WAInflator module
TL*THE CONTACT OWNS A 2007 SPRINTER 2500. BEFORE PURCHASING THE VEHICLE, THE CONTACT AND THE DEALER KNEW OF AN EXISTING SAFETY RECALL (MANUFACTURER NOTIFICATION CODE G20). THE DEALER LED HER TO BELIEVE THAT THE RECALL REPAIR WOULD BE PERFORMED BEFORE SHE RECEIVED THE KEYS TO THE VEHICLE. SHE HAS SINCE LEARNED THAT THE REPAIR WAS NEVER MADE. SHE HAS BEEN CALLING THE DEALER SINCE RECEIVING THE RECALL NOTICE AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO MAKE THE REPAIR. THE CONTACT STATED THAT SHE DRIVES CHILDREN AROUND AND DOES NOT KNOW IF IT IS SAFE TO CONTINUE. THE CURRENT MILEAGE WAS 2,700 AND FAILURE MILEAGE WAS 600.
NHTSA complaint 10206224
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
65 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - 9003215 Feb 12, 2015 · Service Bulletin/Repair Instructions
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR applicati… - 9002887 Feb 11, 2015 · Service Bulletin/Repair Instructions
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector… - 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
Valve Body. These may cause over drive cycling. - 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19 - 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. - LI09.40-N-070781 Jan 21, 2020 · Service Bulletin/Repair Instructions
Check engine light on and fault codes P3005A9, P3005FF, P30074B in CDI Control Unit - 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - LI41 10-N-068968 Apr 25, 2019 · Service Bulletin/Repair Instructions
Noise on propeller shaft/rear axle from approx. 25mph - Sprinter October Oct 20, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter July 28 Jul 28, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter July 14 Jul 14, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - LI54 25-N-065909 Jul 6, 2017 · Service Bulletin/Repair Instructions
447 Metris does not shift out of Park - Sprinter Septemb Sep 15, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter Septemb Sep 8, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter Septemb Sep 1, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter June 30 Jun 30, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter June 23 Jun 23, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter June 16 Jun 16, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter June 9- Jun 9, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Sprinter June 2- Jun 2, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - LI91 40-N-066319 Jun 9, 2017 · Service Bulletin/Repair Instructions
SRS Lamp Illuminated - LI91 40-N-051128 Jun 21, 2017 · Service Bulletin/Repair Instructions
Seat belt does not roll up correctly - LI88 10-N-062698 Jun 9, 2017 · Service Bulletin/Repair Instructions
Installation position of fender liner twisted at rear - LI83 25-N-062699 Jun 5, 2017 · Service Bulletin/Repair Instructions
Noise from area of blower motor with climate control switched on - LI68 74-N-057463 Jun 9, 2017 · Service Bulletin/Repair Instructions
Sliding door in partition wall cannot be locked in open position - LI54 65-N-062609 Jun 5, 2017 · Service Bulletin/Repair Instructions
Signal tone of Parktronic system (PTS) too quiet - LI54 25-N-061756 Jun 9, 2017 · Service Bulletin/Repair Instructions
ESP indicator lamp active, fault code C007500 in ESP control unit - LI46 10-P-065829 Jun 2, 2017 · Service Bulletin/Repair Instructions
Lane Keeping Assist: Fault message in instrument cluster, function not available. - LI33 00-N-066643 Jun 30, 2017 · Service Bulletin/Repair Instructions
Ball joint check on front axle - LI32 20-N-066562 Jun 19, 2017 · Service Bulletin/Repair Instructions
Creaking noises at front spring at low outside temperatures - LI27 60-N-048766 Jun 12, 2017 · Service Bulletin/Repair Instructions
ESM (electronic selector lever module) fault 0002 "Undervoltage" - LI18 00-N-054809 Jun 1, 2017 · Service Bulletin/Repair Instructions
Engine oil level above max, oil indicator light on - LI14 20-N-051286 Jun 21, 2017 · Service Bulletin/Repair Instructions
Exhaust gas recirculation (EGR) valve leaking or not closing properly - LI4700N069277 Jan 30, 2019 · Service Bulletin/Repair Instructions
Engine running complaints - Fault code P062700 current and/or stored in FSCU (N118) - LI0716N069263 Jan 8, 2019 · Service Bulletin/Repair Instructions
Fuel Injector Electrical Fault With Fault Codes - Weekly Parts Upd Dec 14, 2018 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - GI49 00-N-067800 Jul 23, 2018 · Service Bulletin/Repair Instructions
Automatic transmission housing cracked - Consequential damage due to cracked diesel particulate filter bracket - Parts Update - J Jul 20, 2018 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - Parts Update - J Jul 6, 2018 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - LI41-10-N-068968 Oct 27, 2018 · Service Bulletin/Repair Instructions
Noise on propeller shaft/rear axle as from 35mph - LI54.00-N-068243 Jun 14, 2018 · Service Bulletin/Repair Instructions
Transport mode active/transport mode cannot be deactivated - Weekly Parts Upd May 11, 2018 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - 9003687 Mar 8, 2017 · Service Bulletin/Repair Instructions
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. - LI49.10-N-060969 May 12, 2016 · Service Bulletin/Repair Instructions
OM651 Exhaust Bracket Cracking - Sprinter Weekly Dec 15, 2017 · Service Bulletin/Repair Instructions
Status of Parts Ordering - Sprinter - 9002519 Mar 20, 2013 · Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco… - 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL5 ABS Power Line Carrier Converter Available Through PDC - 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
14TL2 DD Platform Engine Stand Adapter W060589023100 - 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
14TS19 DD Platform High Pressure Fuel Lines - 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
16TS7 Reman Diesel Particulate Filter Serial Number - 14TL9 Oct 23, 2014 · Service Bulletin/Repair Instructions
14TL9 Special Tool Warranty Program. - 14TL8 Oct 31, 2014 · Service Bulletin/Repair Instructions
14TL8 TorcUP? Non-Impacting Torque Tool. - 14TL7 Oct 15, 2014 · Service Bulletin/Repair Instructions
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
Source: NHTSA manufacturer communications files.