2025 Subaru Ascent

15 complaints on file, page 1 of 1.

1. Filed Sep 21, 2026Failure Sep 5, 202622,000 milesMaple Crest, NYAccelerator pedalCrash1 injured

   The contact owned a 2025 Subaru Ascent. The contact stated that while pulling into a parking spot with a foot on the brake pedal, the engine suddenly revved loudly and unintendedly accelerated. The vehicle crashed into a pole head-on and came to a stop. The vehicle was towed from the scene and was deemed a total loss. The contact sustained cuts on the hands, a sore back, a brain bleed, and body soreness. Medical attention was sought. The dealer was notified of the failure. The failure mileage was 22,000.

   NHTSA complaint 11765912
2. Filed Aug 17, 2026Failure Jul 10, 2026Ferrum, VAAir bags

   Was getting out the car the door shut car door and side curtain on drivers side and drivers seats airbag deployed. My children were in the car no injuries during event. But, could have depending on when the airbags would have deployed if not then. Please inspect. Had manufacturer come inspect and was denied repair. No lamps or messaged reported. (Nothing was in the door way when door was shut)

   NHTSA complaint 11757402
3. Filed Jul 23, 2026Failure May 15, 2026Morris, ALSteering

   2025 Subaru Ascent has a popping noise randomly usually when turning left. Dealership services can not find the source.

   NHTSA complaint 11752548
4. Filed Jun 26, 2026Failure May 29, 2026Strongsville, OHElectrical system, Service brakes, Steering

   The car will spontaneously brake for no reason while driving forward and reverse. The steering wheel will spontaneously steer you out of the lane. The doors will lock while you are in the car and you can't get out for about 30 seconds. The deck door will come down on you unexpectedly while loading items. It has hit us in the head or makes us twist our back to lift it up. The stereo system has a mind if it's own. The eye site goes on and off for no reason. These safety issues concern us. We have had it in the service department three times and they can't duplicate the problem. They have had it since June 6th and drove it 30 miles in 20 days. I don't think they drove it long enough to duplicate the problem. It usually happens after about 15/20 minutes of driving. Typically that is about how long before the brakes will spontaneously brake.

   NHTSA complaint 11746812
5. Filed Jun 25, 2026Failure Jun 25, 2026Franklin, TNAutomatic emergency braking

   Traveling in my 2025 Subaru Ascent with cruise control set at 50mph. Bright sunny day, no shadows on the road and no vehicles in front of me. My vehicle slammed on the brakes out of nowhere. Held deceleration about 5-7 seconds and then resumed cruising speed. The road I was on is generally busy. I got very lucky there was no one behind me or I would have been rear ended.

   NHTSA complaint 11746540
6. Filed Jun 3, 2026Failure May 31, 2026Bel Air, MDElectrical system, Engine

   31 May 2026 (AM) Operating vehicle north on MD Rte 147 traveling appr. 45 MPH when vehicle started experiencing uncontrolled electrical activation of features e.g., heat, air, radio, main display. This proceed a shuddering in the drive train like one would experience with a transmission issue. Then, without warning, while at full speed, there was a complete loss of engine power i.e., it turned off, which also resulted in loss of steering and breaking resulting in a complete loss of control of the vehicle. As the vehicle drifted to a rolling stop, the main display indicated to turn off the vehicle and it was forced into park to stop it and then the ignition control button was pushed. The car was restarted and moved off the road. Subsequent restarts and terminations occurred without issue. No fault code was generated or captured by the vehicle computer and the dealer could not reproduce the problem.

   NHTSA complaint 11741773
7. Filed May 3, 2026Failure Dec 30, 2025Bremerton, WABody

   The window pillars on the passenger side deformed on exposure to sunlight reflected from our house windows; in less than 6 months of ownership! We are the original owners and took possession in June 2025. Both the local Subaru dealer and Subaru USA have been involved. Subaru USA Case number is: 251230 - 1500232. Subaru will NOT cover this despite us having owned a Subaru DL, a Subaru Forester, and a Hyundai Tucson all parked in the same driveway, same manner (backed in), and owned for a minimum of 5 years by us as second owners for all 3 cars AND zero issues with any body pieces. There were no warnings, either at time of purchase or prior to us filing a request for relief with Subaru in December 2025.

   NHTSA complaint 11735425
8. Filed Feb 28, 2026Failure Feb 27, 2026Harrisburg, PAUnknown or other

   While driving the passenger door window behind the driver burst, then began falling into the car. The safety issue would have occurred if one of my grandchildren were sitting there. Also, the startling event of it just bursting and possible causing a jerk in the car. The dealer said that they have not heard of this and would not repair under warranty (brand new car, purchased in September). Police investigated and saw nothing that would have caused an outside force to break the window. No warnings

   NHTSA complaint 11721168
9. Filed Dec 21, 2025Failure Dec 20, 2025Reno, NVEngineCrashFire

   I hit a deer on CA 395 north, my braking system worked and my air bags deployed, and then my engine immediately caught fire. I’m lucky i was able to get out of the car through a back door. Every police and fire who responded said they have never seen a car catch fire after hitting a deer and i should report a vehicle malfunction

   NHTSA complaint 11706345
10. Filed Dec 5, 2025Failure Nov 1, 2025Burlington, NCTires

    I own a 2025 Subaru Ascent Limited. At approximately 20,000 miles, one of the original tires (factory-installed) developed a straight split along the tread/shoulder area. The cut was very straight, almost like along a seam, and I could see metal/steel cords exposed through the opening. There was no major impact, curb strike, or pothole event that I’m aware of, and there was no obvious sidewall or wheel damage. The Subaru dealer inspected the tire and replaced it, but I do not have the tire in my possession, so I no longer have the exact tire brand/model or DOT number. I have photos of the damage and a repair order from the dealer showing the tire replacement. I have also reported this incident to Subaru’s customer advocate department because I am concerned this may be a safety-related tire or manufacturing issue on a relatively new vehicle with low mileage.

    NHTSA complaint 11703374
11. Filed Sep 12, 2025Failure Feb 3, 2025Bolton, MAUnknown or other

    The driver side rearview mirror shakes and vibrates under normal driving conditions. This is distracting and nauseating to the driver. This is a safety issue because this mirror is used for checking for vehicles before changing lanes.

    NHTSA complaint 11686992
12. Filed Jul 30, 2025Failure Jul 23, 2025Fredericksburg, VABlind spot detection, Body, Visibility/wiper

    Driver side mirror vibrates making the view in the mirror blurry. The distorted picture causes confusion and safety hazard as it's very difficult to see in day and almost impossible at night. Vibrations are noticeable in the driver's side B pillar. According to the dealership, this is related to the car's frame, no further details were provided so far. Car has been in the service for almost two weeks due to this issue.

    NHTSA complaint 11677132
13. Filed Jul 10, 2025Failure May 1, 2025Carthage, NCVisibility/wiper

    The drivers side mirror glass shakes while driving. Visibility in the mirror is extremely limited making it impossible to see vehicle approaching or to judge distance. After dark the mirror is useless.

    NHTSA complaint 11672621
14. Filed Jun 24, 2025Failure Jun 22, 2025Vienna, VAExterior

    No particular incident happened, but the driver's side view mirror vibrates when moving especially at high speeds and/or bumpy roads. Worse at night as when you look, headlights in rear are shaking and make me dizzy and not look. The passengers side is nice and stable. Doesn't vibrate and shake.

    NHTSA complaint 11668970
15. Filed Mar 17, 2025Failure Mar 17, 2025Carthage, NCExterior

    The driver side mirror is unusable. The mirror it self shakes so much while driving you cannot see anything clearly or safely.

    NHTSA complaint 11648856