Complaints about the 2003 Subaru Outback peaked in 2003, with 11 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Wagon, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Nov 17, 2002 to Dec 17, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-003 | Jan 2, 2020 | Inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling | Airbags | 111,562 | Part replacement |
| 20V-002 | Jan 2, 2020 | Inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling | Airbags | 127,547 | Part replacement |
| 20V-001 | Jan 2, 2020 | Inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling | Airbags | 258,813 | Part replacement |
| 16V-361 | May 25, 2016 | These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original… | Airbags | 62,940 | Part replacement |
| 16V-359 | May 25, 2016 | In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after… | Airbags | 146,010 | Part replacement |
| 16V-358 | May 25, 2016 | In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after… | Airbags | 302,127 | Part replacement |
| 15V-323 | May 28, 2015 | Affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause… | Airbags | 432,016 | Part replacement |
| 14V-763 | Dec 1, 2014 | Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and… | Airbags | 4,175 | Part replacement |
| 13E-065 | Nov 29, 2013 | Affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a… | Fuel system | 397 | Part replacement |
| 04V-128 | Mar 16, 2004 | On certain passenger sedans, wagons, and sport utility vehicles, the cruise control cable could come out of its track on the cruise control lever… | Speed control | 127,580 | Repair or modification |
| 03V-232 | Jun 26, 2003 | On some passenger and sport utility vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana,… | Suspension | 350 | Repair or modification |
| 03V-153 | Apr 22, 2003 | This recall applies to certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois,… | Suspension | 170,000 | Not stated |
| 02V-282 | Oct 30, 2002 | Certain sport utility and passenger vehicles equipped with automatic transmissions were produced with an improperly manufactured transmission… | Powertrain | 172,564 | Part replacement |
| 02V-240 | Sep 13, 2002 | On certain sport utility and passenger vehicles equipped with 4-cylinder engines, the water pump pulley center hole was improperly machined | Engine and cooling | 555 | Part replacement |
| 02V-235 | Sep 5, 2002 | On certain passenger vehicles equipped with 6-cylinder engines, the aluminum wheels may have an off-center diameter | Wheels | 100 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
93 complaints on file, page 1 of 5.
MY COMPLAINT IS MY HEADLIGHTS' THEY'RE CLOUDY. ON NOV. 29, 2018 THE INSTITUTE OF HIGHWAY SAFETY RELEASED A REPORT THAT SAID THAT 'MOST BASE MODEL CARS HAVE POOR-QUALITY HEADLIGHTS. MY COMPLAINT IS THE CAR MANUFACTURERS CREATED THIS PROBLEM WHEN THEY DECIDED DECADES AGO THAT PLASTIC WAS A BETTER SHIELD OVER THE HEADLIGHTS THAN GLASS. MY SUGGESTION IS TO MAKE THE CAR MANUFACTURERS GO BACK TO INSTALLING GLASS OVER THEIR HEADLIGHTS OR U.S. DRIVERS ARE ALWAYS GOING TO HAVE CLOUDY HEADLIGHTS. EVEN WHEN WE BUFF THEM OUT AND MAKE THEM SHINE AGAIN, IT ONLY LAST 6 OR 7 YEARS. THIS IS RIDICULOUS AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD CHANGE THIS FLAW IN AUTO MANUFACTURING BY MAKING IT A LAW TO USE GLASS WHEN THEY BUILD THEIR HEADLIGHTS IN THE FUTURE.
NHTSA complaint 111619292003 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE FRONT PASSENGER SIDE AIRBAG. *LD THE CONSUMER REFUSED TO HAVE THE RECALL REPAIR COMPLETED DUE TO BEING AFRAID OF ENTERING AN INTERSECTION LEADING TO THE DEALER'S REPAIR SHOP. *JS
NHTSA complaint 11122509TAKATA RECALL. THE CLOSEST SUBARU DEALERSHIP IS 125 MILES AWAY. WHEN I CALLED SUBARU WE WERE TOLD THAT THE CAR MUST BE REPAIRED AT A SUBARU DEALERSHIP. THIS CONSTITUTES A HARDSHIP FOR US TO HAVE A MANUFACTURER DEFECT REPAIRED FOR A NUMBER OF REASONS. 1) I AM HANDICAPPED AND HAVE TROUBLE SITTING IN A CAR FOR THAT LONG. 2) THERE IS 3 FEET OF SNOW ON THE GROUND 3) THIS IS OUR ONLY MODE OF TRANSPORT.
NHTSA complaint 11056102PRIMEWELL TIRES DEVELOPED WAVE AND INTENSE ROAD NOISE EVEN AT 50% TREAD.. HAVE BEEN BALANCED/ALIGNED REGULARLY
NHTSA complaint 11052243ON OR ABOUT OCT 23, 2017, RECEIVED 3RD NOTICE OF AIRBAG RECALL. APPT WITH SUBARU MISSOULA, MT FOR RECALL. AT 9:45 ON FRI NOV 3, 2017 INFORMED THAT THE MANAGER "JUST A FEW MINUTES AGO" RECEIVED, RECALL OF RECALL" AND NO PARTS THERE. MY 2003 "MAY NOT NEED A REPLACEMENT." SAID WOULD DO A CHECK TO SEE. UNDER PROTEST I SIGNED, AFTER 1 AND HALF HOURS, REQUESTED ANOTHER SIGNATURE WHICH ALSO UNDER PROTEST I SIGNED. "IT WON'T COST YOU ANYTHING." 85 YEAR OLD SINGLE WOMAN. 50 MILES NEAREST SUBARU DEALER. NOTHING SAID ABOUT RESULT OF TEST. KEYS RETURNED TO ME.
NHTSA complaint 11044260MY 2003 SUBARU OUTBACK HAD A BAD AIRBAG INFLATOR AND HAS ALSO BLOWN THE HEAD GASKET SEVERAL TIMES, REQUIRING IT TO BE REBUILT THREE TIMES. WHILE I LOVE MY OUTBACK, I WONDER IF I WILL WANT TO BUY ANOTHER ONE. BEING STRANDED BY MY CAR AND HAVING TO TAKE THE BUS IN THE WINTER TIME WAS VERY DIFFICULT AS WAS HAULING GROCERIES ON THE BUS IN A ROLLING SUITCASE WHILE AWAITING REPAIRS.
NHTSA complaint 11032558I RECENTLY HAD MY OUTBACK TOWED BECAUSE MY CAR WOULDN'T SHIFT OUT OF PARK. 1ST I CHECK THE NEUTRAL SAFETY SWITCH, GOOD TO GO NO PROBLEM. THEN MOVE ON TO MY FUSES, OKAY GREAT. INVESTIGATE SOME MORE TO FIND OUT THE WIRING ON THE OUTBACK HAS SOME DEFAULTS, I LOOK MORE INTO IT AND IT SEEMS IT'S NOT JUST ME WITH THE PROBLEM. MY CAR IS OLD AND CARRIES A LOT OF MILES, KEEP IN MIND THIS CAR IS MADE FOR THAT, BUT PEOPLE SEEM TO HAVE THE SAME PROBLEM AS ME WITH LOWER MILES. THE CARS LIFTGATE WIRE HARNESS IS A HUGE WEAKNESS ON THIS CAR. I REALLY HOPE YOU GUYS WILL LOOK MORE INTO THIS AND RECALL IT. I LOVE MY SUBY AND HAVE GREW UP IN IT AND NOW HAVE THE HONOR OF OWNING IT. WE STILL HAVE MANY MORE YEARS OF DRIVING TOGETHER SO PLEASE LOOK INTO THIS SO I CAN KEEP HER AS LONG AS POSSIBLE. TEMP FIX IT TO REMOVE BRAKE #4 HARNESS AND UNPLUG TO KEEP FROM BLOWING AND SMOKING. KEEP IN MIND ONLY LEAVES ME WITH 3 BRAKE LIGHTS. (THE ONE UNPLUGGED IS THE ONE ON THE HATCHBACK RIGHT SIDE) THIS IS VERY UNSAFE TO NOT HAD STABLE WIRING IN THE BRAKE LIGHTS, MY CAR WAS SMOKING. I CURRENTLY DO HAVE A 30 FUSE IN THAT SEEMS TO BE ABLE TO HOLD BETTER.
NHTSA complaint 11023309WE RECEIVED A POSTCARD ABOUT THE TAKATA PROBLEM FROM COCHRAN SUBARU OF BUTLER COUNTY PA. PER INSTRUCTIONS, WE CALLED. THEY TOLD US PARTS WERE NOT AVAILABLE AND WE WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. WE HAVE NOT HEARD FROM THE DEALER OR FROM SUBARU USA. WHERE DOES THAT LEAVE US?
NHTSA complaint 11013000AIR BAG RECALL.
NHTSA complaint 10993452TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10967745TL* THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR SUSPENSION SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THERE WAS A RECALL REGARDING THE REAR SUSPENSION SUBFRAME CORROSION, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL DETAILS AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA complaint 10948991TAKATA RECALL. HAVE BEEN WAITING NEARLY 1 YEAR FOR AIRBAG REPLACEMENT.
NHTSA complaint 10944470TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/17*LJ THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 09/07/2017*JS
NHTSA complaint 10928297TL* THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10916525TAKATA RECALL
NHTSA complaint 10899020TAKATA RECALL: THE PASSENGER SIDE AIR BAG NEEDS TO BE REPLACED. SUBARU HAVE TOLD ME THAT THEY DO NOT HAVE THE PARTS NEEDED FOR THIS RECALL. MY WIFE AND I ARE OVER SEVENTY AND I NEED TO USE THIS VEHICLE WITH HER IN THE PASSENGER SEAT. IF REPLACEMENT IS CURRENTLY IMPOSSIBLE, SUBARU NEEDS TO PROVIDE ME WITH A LOANER.
NHTSA complaint 10898770TAKATA RECALL: SUBARU HAS SENT ME A LETTER INFORMING ME OF THE RECALL. THEY FURTHER STATE THAT I SHOULD NOT DRIVE WITH A PASSENGER, AND THAT THEY DON'T HAVE PARTS TO EFFECT REPAIRS. THIS IS UNACCEPTABLE. WHAT CAR SHOULD I DRIVE WHEN MY FAMILY NEEDS TO GO SOMEWHERE?
NHTSA complaint 10896193TAKATA RECALL--THIS IS MY ONLY MODE OF TRANSPORTATION. I'VE READ OF THE DEATHS FROM EXPLOSION OF THE TAKATA AIR BAGS WHICH COULD HIT ANYONE IN THE CAR. I FEEL IT VERY UNSAFE FOR ME AND MY PASSENGERS TO RIDE IN THIS CAR WHICH MAKES MY CAR UNUSABLE. SUBARU HAS NO DATE IN SITE AS TO WHEN THEY CAN REPLACE THIS DEFECTIVE AIR BAG. I WAS ABOUT TO SELL MY CAR, BUT NOW IT HAS NO VALUE NOR WOULD ANYONE WANT TO BUY IT OR RIDE IN IT. I FIND THAT HAVING NO REMEDY UNSATISFACTORY AS WELL AS HAVING NO SAFE TRANSPORTATION. WHAT AM I TO DO?
NHTSA complaint 10895593TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3410000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 10894176AFTER PREVIOUS REPAIRS TO TRANSMISSION FLUID LEAK AND HEAD GASKET REPAIR, THE CAR'S TRANSMISSION FAILED AND HAD TO BE REBUILT. THE TRANSMISSION FAILED AS I WAS DRIVING. I COULD NOT SHIFT FROM FIRST TO SECOND. I WAS ABLE TO GET THE CAR TO THE DEALER BY DRIVING IN FIRST AND LIVING WITH A SHARP CLUNK INTO SECOND. I WAS CLOSE TO THE DEALER OR ELSE THIS WOULD HAVE BEEN A TOW. IF THIS HAD HAPPENED ON THE FREEWAY IT COULD HAVE BEEN CATASTROPHIC.
NHTSA complaint 10875096Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.