2004 Subaru Outback

90 complaints on file, page 1 of 5.

1. Filed Oct 17, 2020Failure Oct 17, 2020185,000 milesHeber City, UTService brakes

   AUTOZONE SOLD ME (VIA WARRANTY EXCHANGE) AFTERMARKET BRAKE PADS THAT SUPPOSEDLY WERE THE SAME PART #D929 AS THE BRAKE PADS AUTOZONE HAD PREVIOUSLY SOLD ME AND WAS REPLACING UNDER WARRANTY. HOWEVER, THE BRAKE PADS THAT THEY PROVIDED TO ME TODAY AS WARRANTY REPLACEMENTS WERE TOO LARGE FOR THE BRAKE CALIPER AND WOULD BE UNSAFE IF INSTALLED AND FORCED TO FIT IN THE CALIPER. SPECIFICALLY, THE INNER SHOULDER DIMENSION ON THESE PADS IS TOO LARGE TO FIT PROPERLY IN THE CALIPER. I VERIFIED THE PROBLEM BY PURCHASING BRAKE PADS FROM A DIFFERENT AUTO SUPPLY STORE AND INSTALLING THEM WITH NO DIFFICULTY. THIS PROBLEM OCCURRED WHEN THE VEHICLE WAS STATIONARY, BECAUSE IT HAPPENED DURING BRAKE PAD REPLACEMENT.

   NHTSA complaint 11364869
2. Filed Jul 26, 2019Failure Jan 13, 2016162,000 milesSouth Grafton, MAAir bags

   I GET CARDS,I CALL,I GET LETTERS ,I CALL DOESN'T MATTER WHO SENDS THEM,YOU OR SUBARU DEALER ,TELLING ME I NEED TO HAVE AN AIRBAG SWAPPED OUT AS BEING DEFECTIVE,AND ME TELLING YOU I DO NOT HAVE THE CAR ANYMORE,IT WAS PICKED UP BY AN AUCTION HOUSE BUT IT NEEDED ALOT DONE TO IT SO THEY MAY HAVE SCRAPPED IT,I DON'T KNOW. WHAT I DO KNOW IS THIS IS THE LAST YOU WILL HEAR FROM ME ABOUT THIS CAR, AND YOU CAN WASTE AS MANY TREES SENDING ME NOTICES. FROM NOW ON THEY GO IN THE TRASH,NO MORE CALLS FROM ME,AND DON'T CALL ME ABOUT IT,THE CAR WAS JUNKED,PERIOD

   NHTSA complaint 11235103
3. Filed May 25, 2018Failure May 24, 2018Rockville, MDUnknown or other

   PURCHASED THIS CAR LISTED IN IAA WEBSITE AS HAVING $68,000.00 MILES, THIS WEEK MY MECHANIC TOLD ME THAT THE CAR HAD $220,000.00 MILES. I JUST CHECKED CARFAX UNFORTUNATELY THAT IS A ODOMETER ROLLBACK.

   NHTSA complaint 11098042
4. Filed May 9, 2018Failure Aug 24, 2016Columbia, SCAir bags

   NOTIFICATION OF AIRBAG PASSENGER FRONT RECALL.

   NHTSA complaint 11092692
5. Filed Mar 23, 2018Failure Jun 1, 2017Nashville, TNAir bags

   2004 SUBURBAN OUTBACK. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER SIDE FRONT AIRBAG. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

   NHTSA complaint 11079348
6. Filed Mar 1, 2018Failure Feb 21, 2018172,000 milesCoolville, OHSuspension

   EXCESSIVE UNDERBODY FRONT END RUST AS PER BODY SHOP BUMPER REPLACEMENT.

   NHTSA complaint 11075594
7. Filed Oct 30, 2017Failure Oct 30, 2017Asheville, NCAir bags

   TAKATA RECALL. NOT ABLE TO GET ACCESS TO REPLACEMENT AIRBAG. ON WAITLISTS AT 2 LOCAL SUBARU DEALERS.

   NHTSA complaint 11041059
8. Filed Sep 30, 2017Failure Jul 1, 2016184,000 milesSaratoga Springs, NYAir bags

   I RECEIVED A RECALL NOTICE ON PASSENGER SIDE AIRBAG IN JULY 2016..I WAS TOLD I WOULD BE INFORMED BY MAIL WHEN PARTS WERE AVAILABLE FOR REPAIR BY MY LOCAL SUBARU DEALER. IT'S 14 MONTHS LATER AND I HAVE NOT RECEIVED ANY FURTHER NOTICE. I DO NOT BELIEVE THIS HAS BEEN HANDLED IN A TIMELY MANNER AND STILL CANNOT HAVE PASSENGERS IN FRONT SEAT.

   NHTSA complaint 11030656
9. Filed Jun 23, 2017Failure Jun 17, 2017118,000 milesHuntington, NYVehicle speed control

   THE CAR WILL BE OPERATING PROPERLY AT SPEED ON LOCAL ROADS (30MPH OR SO) WHEN, WITHOUT WARNING, THE ENGINE WILL GO TO A FAST IDLE AND THE GAS PEDDLE LOSES ALL EFFECTIVENESS. STOPPING THE CAR AND RESTARTING IT HAS FIXED THE PROBLEM THE THREE TIMES IT HAS HAPPENED. THE DEALER REPLACED THE ACCELERATOR PEDAL POSITION SWITCH BUT THE PROBLEM HAS REOCCURRED. THIS IS A POTENTIALLY VERY DANGEROUS SITUATION, ESPECIALLY IF IT WERE TO OCCUR PULLING ONTO A HIGHWAY OR BEING IN TRAFFIC ON A BUSY ROAD

   NHTSA complaint 11000821
10. Filed Jan 18, 2017Failure Oct 2, 2016Bloomington, INAir bags

    TAKATA RECALL. RECEIVED NOTIFICATION FROM SUBARU MONTHS AGO AND HAVE THEY HAVE STILL NOT CONTACTED ME TO REPAIR THIS PROBLEM. SINCE I WAS ADVISED NOT TO ALLOW A PASSENGER IN FRONT PASSENGER SEAT, IT MAKES IT VERY DIFFICULT TO USE MY VEHICLE.

    NHTSA complaint 10945911
11. Filed Dec 13, 2016Failure Jul 1, 2016Highlands Ranch, COAir bags

    TAKATA RECALL. MY COMPLAINT IS THAT THIS RECALL IS NOT BEING HANDLED IN A TIMELY MANNER. I RECEIVED MY RECALL NOTICE IN JULY 2016, AND AM STILL WAITING! IT IS EXTREMELY INCONVENIENT NOT TO BE ABLE TO USE THE PASSENGER SEAT. WHEN WILL THIS BE RESOLVED?

    NHTSA complaint 10935132
12. Filed Nov 9, 2016Failure Jul 8, 2016260,000 milesMebane, NCAir bags

    TAKATA RECALL: I WAS NOTIFIED IN JULY 2016. I HAVE NOT RECEIVED ANY NOTIFICATION FROM SUBARU OR THE DEALER THAT THE PART HAS BECOME AVAILABLE. I HAVE CALLED BOTH SUBARU AND THE DEALER. I HAVE WAITED THREE MONTHS, THAT IS TOO LONG .

    NHTSA complaint 10925244
13. Filed Oct 31, 2016Failure Aug 1, 2016Portland, ORAir bags

    TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17*LJ UPDATED 08/31/2017*JS

    NHTSA complaint 10920333
14. Filed Oct 17, 2016Failure Oct 17, 2016Morgan, UTAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS). THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

    NHTSA complaint 10916646
15. Filed Oct 17, 2016Failure Jul 1, 2016Windsor, CAAir bags

    TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    NHTSA complaint 10916597
16. Filed Sep 14, 2016Failure Jul 22, 2016Richmond, VAAir bags

    TAKATA RECALL - I WAS NOTIFIED OF THE RECALL IN JULY OF 2016. THERE HAS BEEN NO EFFORT BY THE MANUFACTURER TO PROVIDE A REMEDY IN THE FORM OF THE REPLACEMENT AIRBAG. THE RECALL NOTICE STATED I SHOULD NOT ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT UNTIL THE RECALL WORK IS COMPLETE. THIS IS AN UNREASONABLE SOLUTION FOR A PROBLEM WITH A PASSENGER VEHICLE AS IT PREVENTS MY USE OF THE VEHICLE AS DESIGNED AND AS PURCHASED. THE MANUFACTURER MUST BE REQUIRED TO COMMIT TO COMPLETING THE RECALLS IN A TIMELY MANNER, SUCH AS 60 TO 90 DAYS.

    NHTSA complaint 10906366
17. Filed Sep 7, 2016Failure Aug 22, 2016West Allis, WIAir bags

    "TAKATA RECALL" RECEIVED A LETTER TELLING ME THE AIR BAGS ARE GOING TO BE REPLACED, "DO NOT LET PASSENGERS USE THE SEAT", NO DATE FOR REPLACEMENT, NO PARTS IN STOCK, DOES THIS ABSOLVE THE COMPANY OF ANY LIABILITY? CANT TAKE ANY TRIPS WITH MORE THAN 2 PASSENGERS THAT WOULD HAVE TO SIT IN THE REAR SEATS? WHAT OPTIONS ARE LEFT FOR ME TO USE MY VEHICLE FOR TAKING MY FAMILY ANYWHERE???

    NHTSA complaint 10904380
18. Filed Aug 29, 2016Failure Aug 29, 2016Fairfax, VAAir bags

    TAKATA RECALL: REMEDY NOT TO DRIVE CAR WITH PASSENGERS UNTIL REPLACEMENT PARTS ARE AVAILABLE IS ONE THAT HAS ME WONDERING IF I NEED TO SERIOUSLY CONSIDER GETTING RID OF THE CAR AND GET ANOTHER THAT I CAN USE. CAN WE BE PROVIDED AT LEAST WITH SOME SORT OF ESTIMATION OF 'WHEN' PARTS ARE FORECASTED TO BE AVAILABLE?

    NHTSA complaint 10899357
19. Filed Aug 22, 2016Failure Aug 18, 201623,000 milesWilmington, VTVehicle speed controlCrash

    TL* THE CONTACT OWNS A 2004 SUBARU OUTBACK. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL STUCK TO THE FLOORBOARD AND CAUSED THE SPEED TO INCREASE TO 70 MPH. THE CONTACT HAD TO CRASH INTO A TREE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 230,000.

    NHTSA complaint 10897578
20. Filed Aug 3, 2016Failure Aug 3, 2016Anchorage, AKAir bags

    V

    NHTSA complaint 10892880