Complaints over time
Complaints about the 2006 Sutphen Chassis peaked in 2009, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2006 Sutphen Chassis
Body and fuel not decoded. Owner complaints on file from Dec 23, 2009 to Dec 23, 2009.
Recall campaigns covering this model year2110 vehicles or units across those campaigns
Owner complaints1Close to the median 2006 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2006 Sutphen Chassis name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2006 Sutphen Chassis
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 10V-416 | Sep 14, 2010 | Software on these engines may cause the engine to shut down unexpectedly when a diesel particulate filter over-temperature condition is detected | Engine and cooling | 54 | Software update |
| 08V-079 | Feb 25, 2008 | These steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth,… | Steering | 56 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2006 Sutphen Chassis
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 23, 2009Failure Nov 6, 200920,984 milesParker, CODriveline
SOUTH METRO FIRE RESCUE AUTHORITY HAS FOUR 2006 SUTPHEN SPH AERIAL DEVICES. ONE IS A TRUCK (NO FIRE PUMP) AND THREE THAT ARE LADDERS WITH FIRE PUMPS AND A WATER TANK (QUINT). THE UNITS WITH PUMPS HAVE HAD REPEATIVE DRIVE LINE FAILURES INCLUDING EJECTING THE DRIVELINE WHILE DRIVING DOWN AN INTERSTATE AT 65-70 MILES PER HOUR. ONE UNIT HAS HAD TWO DRIVELINE FAILURES IN THE PAST EIGHT MONTHS. THE LAST FAILURE INCLUDED A TOTAL REBUILD FOR THE FIRE PUMP BASED ON DRIVELINE VIBRATION AND FAILURE. THE PROBLEM HAS BEEN DISCUSSED WITH THE MANUFACTURER AND THEY TOLD SOUTH METRO FIRE THAT, "YES WE KNOW THE DRIVELINES ARE INSTALLED INCORRECTLY AND DO NOT MEET ALLISON TRANSMISSION INSTALLATION REQUIREMENTS." THE MANUFACTURER ALSO TOLD SOUTH METRO FIRE THAT THEY KNOW THE PROBLEM EXISTS FOR ALL PRE 2007 AERIAL APPARATUS AND HAVE SLIGHTLY IMPROVED BUT STILL DO NOT MEET ALLISONS INSTALLATION REQUIREMENTS FOR ALL POST 2007 AERIAL APPARATUS YET WERE NOT WILLING TO ASSIST IN IMPROVING THE DRIVELINE ANGLES AND PERFORMANCE FOR THE FOUR 2006 SPH LADDERS. THIS PRESENTS A VIABLE SAFETY AND LIABILITY CONCERN FOR SOUTH METRO FIRE RESCUE AUTHORITY FIRE CREWS OPERATING THESE UNITS AND THE SERVICE PROVIDED TO SOUTH METRO'S CITIZENS. *TR
NHTSA complaint 10296801
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- DL8.14SP3 Sep 3, 2021 · Service Bulletin/Repair Instructions
As communicated previously, an issue discovered in DiagnosticLink version 8.14SP1 was fixed with the release of 8.14SP3 on August26. The issue related to incorrect parameter data being sent to the server for some Chassis ECUs.
Source: NHTSA manufacturer communications files.