Model year

2010 Thomas Built Buses C2

Bus, diesel, 4x2, built in United States. Owner complaints on file from May 12, 2011 to May 12, 2011.

Recall campaigns covering this model year24,427 vehicles or units across those campaigns
Owner complaints1Close to the median 2010 bus
Severity index100.02010 buss average 25.0
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2010 Thomas Built Buses C2 peaked in 2011, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2010 Thomas Built Buses C2

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2010 Thomas Built Buses C2
CampaignFiledSubjectComponentVehiclesRemedy
09V-394Oct 2, 2009Change to the wire used in the led light kits may reduce the effective life of the lights used on the stop armsOther or unknown2,922Part replacement
09V-355Sep 15, 2009Weld around the steering shaft tube that secures the spline tube to the intermediate tube may be mislocated (i.e., not fully over the seam created…Steering1,505Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2010 Thomas Built Buses C2

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed May 12, 2011Failure May 12, 201111,949 milesRaleigh, NCUnknown or otherFire

    ON THE MORNING OF MAY 12, 2011 NORTH CAROLINA PUBLIC SCHOOL BUS LOCATED IN EDGECOMBE COUNTY WAS TOTALLY DESTROYED BY A FIRE THAT ORIGINATED IN THE REAR BULKHEAD AREA OF THE BUS THAT HOUSES A CARRIER AIR CONDITIONER AND ADDITIONAL ELECTRICAL COMPONENTS. THE BUS WAS ON ITS ROUTE PICKING UP CHILDREN FOR SCHOOL WHEN THE CHILDREN BEGAN TO SMELL SMOKE AND NOTIFIED THE DRIVER. THE DRIVER IMMEDIATELY STOPPED THE BUS AND EVACUATED THE CHILDREN JUST MOMENTS BEFORE FIRE WAS SEEN IN THE PASSENGER COMPARTMENT OF THE BUS IN THE REAR BULKHEAD AREA. THE SCHOOL PERSONNEL REPORTING TO THE SCENE DISCONNECTED THE BATTERY FROM THE ELECTRICAL SYSTEM FIRST ON THE BUS WHICH WAS ALREADY HEAVILY INVOLVED WITH FLAMES WHEN HE ARRIVED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE BLAZE HOWEVER THE BUS WAS TOTALLY DESTROYED BY THIS TIME. THE ENTIRE INTERIOR OF THE BUS WAS DESTROYED FROM THE FLOOR LEVEL TO THE ROOF AND ONTO THE HOOD COVERING THE ENGINE. THERE WERE 39 CHILDREN ON THE BUS PLUS THE DRIVER AT THE TIME OF THE INCIDENT. THE BUS IS CURRENTLY ISOLATED FOR INVESTIGATION. *TR

    NHTSA complaint 10400597
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

79 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • DOC-1034181 Feb 20, 2019 · Service Bulletin/Repair Instructions
    SS:1034181 TBB AC Testing procedure test Form
  • DOC-1033857 Sep 19, 2018 · Service Bulletin/Repair Instructions
    Service Solution 1033857 TBB Floor Covering Bubbles
  • DOC-1033383 Mar 29, 2018 · Service Bulletin/Repair Instructions
    SS: 103383 TBB Dash Heater Baffel/Control arm parts numbers
  • C2 13-04R7 Mar 6, 2018 · Service Bulletin/Repair Instructions
    C2 13-04R7_Required Tools for Warrantable Repair
  • DOC-1033422 Apr 19, 2018 · Service Bulletin/Repair Instructions
    SS: 1033422 TBB Fault 6485 Fault 6485 Aftertreatment 1 Diesel Exhaust Fluid pump
  • sbt4905 Feb 1, 2013 · Service Bulletin/Repair Instructions
    sbt4905 DEF Gauge Reading Incorrectly
  • DOC-1033383 Mar 29, 2018 · Service Bulletin/Repair Instructions
    SS: 103383 TBB Dash Heater Baffel/Control arm parts numbers
  • C2 13-04R7 Mar 6, 2018 · Service Bulletin/Repair Instructions
    C2 13-04R7_Required Tools for Warrantable Repair
  • 04R5 C2 13-04R5 Apr 10, 2017 · Service Bulletin/Repair Instructions
    Required Tools for Warrantable Repair
  • PAB034 Aug 27, 2012 · Service Bulletin/Repair Instructions
    PAB034, Mileage Rates and Interest
  • PAB033 Aug 23, 2012 · Service Bulletin/Repair Instructions
    PAB033, Insta-Chain Tire Chains
  • PAB032 Aug 3, 2012 · Service Bulletin/Repair Instructions
    PAB032, TBB-SYNTEC Seats with ISO Latch
  • Learning Center Jul 20, 2012 · Service Bulletin/Repair Instructions
    Learning Center Dealer Registration Instructions-2012.07.12
  • Dealer Memo 2012 Aug 9, 2012 · Service Bulletin/Repair Instructions
    Dealer Memo 2012.08.09 New Literature Order Site Announcement
  • 12-022 Aug 1, 2012 · Service Bulletin/Repair Instructions
    12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
  • 15TL6 Apr 2, 2015 · Service Bulletin/Repair Instructions
    15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
  • 15CSA10 Apr 28, 2015 · Service Bulletin/Repair Instructions
    15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
  • 15CSA9 Apr 28, 2015 · Service Bulletin/Repair Instructions
    15CSA9 Release of DiagnosticLink® 8.02
  • 15-013 Apr 20, 2015 · Service Bulletin/Repair Instructions
    15-013-DLR TBB Cummins 10 percent Handling Allowance
  • 15TL5 Mar 13, 2015 · Service Bulletin/Repair Instructions
    15TL5 DAVCO Shop Pro® FXP 95
  • 15TL4 Mar 4, 2015 · Service Bulletin/Repair Instructions
    15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
  • 15CSA4 Apr 16, 2015 · Service Bulletin/Repair Instructions
    15CSA4 Holiday Schedule for the Detroit Customer Support Center
  • 15-010 Mar 30, 2015 · Service Bulletin/Repair Instructions
    15-010-DLR Transmission Cooler Line Photos
  • 15-009 Mar 16, 2015 · Service Bulletin/Repair Instructions
    15-009 New Detroit Standard Diagnostic Times
  • 14TL5 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL5 ABS Power Line Carrier Converter Available Through PDC
  • 14TL2 Jul 29, 2014 · Service Bulletin/Repair Instructions
    14TL2 DD Platform Engine Stand Adapter W060589023100
  • 14TS19 Jul 24, 2014 · Service Bulletin/Repair Instructions
    14TS19 DD Platform High Pressure Fuel Lines
  • 713-14 Jul 13, 2014 · Service Bulletin/Repair Instructions
    713-14 Symptom Diagnostics - Combustion Gas in Coolant
  • 715-14 Jul 15, 2014 · Service Bulletin/Repair Instructions
    715-14 Symptom Diagnostics - Coolant Los
  • 714-14 Jul 14, 2014 · Service Bulletin/Repair Instructions
    714-14 Symptom Diagnostics - Low Engine Compression
  • 712-14 Jul 12, 2014 · Service Bulletin/Repair Instructions
    712-14 Engine Coolant Temperature
  • 14-028 Jul 28, 2014 · Service Bulletin/Repair Instructions
    14-028 Remy Extended Coverage Direct File
  • 14-027 Jul 23, 2014 · Service Bulletin/Repair Instructions
    14-027 Detroit's New Consolidated Labor Operations (CLOs
  • 14-025 Jul 21, 2014 · Service Bulletin/Repair Instructions
    14-025-DLR TBB - Changes to PDI Requirements & PDI Claims
  • 14-024 Jul 14, 2014 · Service Bulletin/Repair Instructions
    14-024-DLR DTNA & JAD Highlights - Q1 & Q2
  • 14-023 Jul 14, 2014 · Service Bulletin/Repair Instructions
    14-023 Detroit Axles Pre-Approval Changes
  • 14-022 Jul 14, 2014 · Service Bulletin/Repair Instructions
    14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
  • ICI14-012 Jul 1, 2014 · Service Bulletin/Repair Instructions
    ICI14-012-DLR Freightliner Cascadia Daytime Running Lights (Canada Only
  • 16TS7 Mar 28, 2016 · Service Bulletin/Repair Instructions
    16TS7 Reman Diesel Particulate Filter Serial Number
  • 16-011 Mar 28, 2016 · Service Bulletin/Repair Instructions
    16-011 New Detroit Camshaft Housing Seal Standard Repair Time
  • 16-009R Mar 21, 2016 · Service Bulletin/Repair Instructions
    16-009R_OWL Enhancements
  • 16-008 Mar 21, 2016 · Service Bulletin/Repair Instructions
    New Detroit Bearing Failure Analysis Standard Diagnostic Time
  • 16-007 Mar 7, 2016 · Service Bulletin/Repair Instructions
    Canadian Warranty Parts Return Address Change
  • 12-045 Dec 24, 2012 · Service Bulletin/Repair Instructions
    12-045-DLR New Vehicle Warranty and Extended Coverage Freight
  • 12-040 Dec 24, 2012 · Service Bulletin/Repair Instructions
    12-040-DLR Roof Fairing Removal Program
  • 12-039 Dec 24, 2012 · Service Bulletin/Repair Instructions
    12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
  • 12-038 Dec 10, 2012 · Service Bulletin/Repair Instructions
    12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
  • 15-028A Sep 14, 2015 · Service Bulletin/Repair Instructions
    15-028 New Detroit Coolant Line SRTs
  • 15-029 Sep 14, 2015 · Service Bulletin/Repair Instructions
    _Warranty Recognition Program - Coming Soon
  • 0239-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
    0239-14 High Pressure Fuel Injector Lines - Three-Filter System
  • 0238-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
    0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
  • 0210-14 Feb 10, 2014 · Service Bulletin/Repair Instructions
    0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
  • 0228-14 Feb 28, 2014 · Service Bulletin/Repair Instructions
    0228-14 Engine Oil Leaks - Oil Dye Method
  • 0219-14 Feb 19, 2014 · Service Bulletin/Repair Instructions
    0219-14 Metal in Fuel
  • 0229-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
    0229-14 Symptom Based Diagnostics - Oil Separator
  • 0202-14 Feb 2, 2014 · Service Bulletin/Repair Instructions
    0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
  • 0215-14 Feb 15, 2014 · Service Bulletin/Repair Instructions
    0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
  • 0233-14 Feb 1, 2014 · Service Bulletin/Repair Instructions
    0233-14 SPN 51 FMI 2 - All Years
  • 0224-14 Feb 24, 2014 · Service Bulletin/Repair Instructions
    0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
  • 14-017R Aug 11, 2014 · Service Bulletin/Repair Instructions
    14-017R Revised: Detroit Addition of Admin Time
Source: NHTSA manufacturer communications files.