Model year

2007 Thomas Built Buses C2

Bus, diesel, 4x2, built in United States. Owner complaints on file from Oct 29, 2007 to Feb 6, 2013.

Recall campaigns covering this model year612k vehicles or units across those campaigns
Owner complaints66.0 times the median 2007 bus
Severity index0.02007 buss average 8.5
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2007 Thomas Built Buses C2 peaked in 2007, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120071200920112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2007 Thomas Built Buses C2 name visibility and wipers

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Visibility and wipers
3
Brakes
2
Engine and cooling
1
Lighting
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2007 Thomas Built Buses C2

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2007 Thomas Built Buses C2
CampaignFiledSubjectComponentVehiclesRemedy
08V-432Aug 25, 2008Anti-stow interlock may not detect the presence of a wheelchair or mobility aid userAdaptive equipment1,046Not stated
08V-430Aug 25, 2008These buses fail to comply with the requirements of federal motor vehicle safety standard no. 404, "platform lift installations in motor…Adaptive equipment1,419Not stated
07V-135Mar 23, 2007Certain my 2006 and 2007 thomas built minotour, fs-65, c2, hdx, and ef school buses manufactured between january 6 and september 6, 2006, equipped…Adaptive equipment329Repair or modification
07V-002Jan 4, 2007Certain thomas built 2006 and 2007 c2 school buses manufactured between december 21, 2005, and september 4, 2006Other or unknown1,441Repair or modification
06V-496Dec 29, 2006Certain thomas built 2006 and 2007 c2 school buses manufactured between december 21, 2005, and september 4, 2006Other or unknown2,108Repair or modification
06V-205Jun 12, 2006Certain heavy trucks, shuttle buses, and school buses equipped with bendix modulated spring brake valvesBrakes5,243Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2007 Thomas Built Buses C2

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Feb 6, 2013Failure Jan 30, 201393,924 milesWarsaw, INVisibility/wiper

    SOMETHING BROKE THE LOWER SIDE DASH WINDOW LT SIDE. THE GLASS IS BONDED TO THE FRAME WITH A RUBBER LIKE SUBSTANCE. THESE ARE SUPPOSED TO BE TEMPERED GLASS WHICH NORMALLY BREAK INTO SMALL SQUARES AND ARE FAIRLY HARMLESS. THIS WINDOW BROKE INTO SHARP STICK LIKE SHARDS RADIATING AROUND THE FRACTURE SITE AT THE TOP AREA WHERE THE GLASS WAS BONDED TO THE FRAME. THIS IS THE FIRST WINDOW BREAK WE HAVE HAD ON A C2 AND WE WERE ALARMED AT THE FAILURE OF THE GLASS TO DISINTEGRATE INTO THE USUAL SMALL SQUARES. DOES THE BONDING HAVE SOMETHING TO DO WITH THE CHANGE IN THE PATTERN? *TR

    NHTSA complaint 10496563
  2. Filed Apr 4, 2011Failure Feb 15, 2011Columbia, SCParking brake

    THOMAS C2 - AMU PARK BRAKE SWITCH, 2007-2008 YEAR MODELS PROBLEM: MY OFFICE RECEIVED REPORTS FROM SCDE MAINTENANCE FACILITIES OF CONTINUED FAILURES WITH THE AIR BRAKE INTERLOCK SYSTEM AIR MANAGEMENT UNIT (AMU). THE FAILURE MODE OF CURRENT CONCERN IS WITH THE PARK BRAKE SWITCH IN THE AMU. THIS FAILURE MODE PREVENTS THE RELEASE OF THE PARK BRAKES. THE SCDE OPERATES 879 OF THESE UNITS. CONCERN: WHEN THIS TYPE OF FAILURE OCCURS, THE DRIVER CAN NO LONGER RELEASE THE PARK BRAKES. SCHOOL BUS DRIVERS ARE TRAINED TO SET THE PARK BRAKES EACH TIME THEY ARE LOADING/UNLOADING STUDENTS. IN MOST CASES THERE IS NO WARNING OR INTERMITTENT FAILURE. FAILURES OF THIS TYPE LEAVE THE BUS AND STUDENTS SITTING IN THE MIDDLE OF THE ROAD CREATING A VERY DANGEROUS SITUATION. THE BUS CAN NOT BE MOVED FROM THE ROADWAY UNTIL A TECHNICIAN IS DISPATCHED TO MANUALLY RELEASE THE PARK BRAKES AND ALLOW THE BUS TO MOVE. THE STUDENTS MUST THEN BE OFF LOADED ONTO A SPARE BUS BEFORE CONTINUING THE ROUTE. BACKGROUND: THE AMU WAS PREVIOUSLY INVOLVED IN SAFETY RECALL FL538 A-B FOR THE BRAKE LIGHT SWITCH MODULE FAILURE. WE ARE NOW EXPERIENCING PROBLEMS W/ FAILURES ON THE PARK BRAKE MODULE. WHEN THIS PROBLEM WAS BROUGHT TO MY ATTENTION, I HAD OUR STAFF PULL INSTALLATION INFORMATION FOR THE PART NUMBERS INVOLVED FROM ALL 45 MAINTENANCE FACILITIES. TO DATE OUR RECORDS INDICATE THAT WE HAVE EXPERIENCED THIS TYPE FAILURE ON 139 BUSES OR 16% OF THE 879 UNITS IN OUR FLEET. THESE UNITS ARE IDENTIFIED IN THE ATTACHED EXCEL FILE.

    NHTSA complaint 10394908
  3. Filed Jan 13, 2010Failure Dec 23, 200929,000 milesBridgeville, PACooling system

    TRANSMISSION COOLER IN RADIATOR LEAKED CAUSING REPLACEMENT OF RADIATOR. ANTI-FREEZE BACK FLUSHED INTO THE TRANSMISSION CAUSING CONTAMINATION AND TRANSMISSION ALSO NEEDED TO BE REPLACED. TOTAL COST $5,751.00 TO A BUS TWO YEARS OLD WITH 30,000 MILES. *TR

    NHTSA complaint 10299614
  4. Filed Jun 29, 2009Failure Aug 24, 2007Port ST. Lucie, FLBrake lights, Air

    TL*THE CONTACT OWNS A 2007 THOMAS BUILT BUSES SAF-T-LINER C2 BUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE EXTERIOR REAR BRAKE LIGHT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V205000 (PARKING BRAKE:CONVENTIONAL:AIR) REGARDING THE AIR MANAGE UNIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 32,000.

    NHTSA complaint 10275227
  5. Filed Jul 23, 2008Failure Sep 2, 2007Dexter, MIStructure, Visibility

    OUR THOMAS C-2 BUSES HAVE STUDENT CROSSING MIRRORS THAT WILL NOT HOLD ADJUSTMENT. THE BRACKETS CONTINUALLY BREAK AND THE HOOD MOUNTS PULL OUT. THE MIRRORS USED ARE ROSCO HAWEYE. *TR

    NHTSA complaint 10235455
  6. Filed Oct 29, 2007Failure Apr 7, 2007438 milesLumpking, GAExterior

    TL*THE CONTACT OWNS A 2007 THOMAS BUILT C2. THE PASSENGER SIDE MIRROR IS DEFECTIVE AND BLOCKS THE VIEW OF ONCOMING VEHICLES. THE MANUFACTURER STATED THAT THEY COULD SEND A NEW BRACKET TO PLACE ON THE PASSENGER SIDE MIRROR THAT WOULD ELIMINATE THE DEFECT. THE BRACKET WOULD COST BETWEEN $80 TO $100. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE WAS 7,621 AND FAILURE MILEAGE WAS 438.

    NHTSA complaint 10207324
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • PE11032 Preliminary evaluation, Brakes
    Brake Line Chafing
    Opened Sep 12, 2011, closed Jan 30, 2012 · led to a recall
  • PE11031 Preliminary evaluation, Electrical system
    Pass-Through Power Stud Corrosion
    Opened Sep 12, 2011, closed Feb 2, 2012 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

9 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • C2 13-04R7 Mar 6, 2018 · Service Bulletin/Repair Instructions
    C2 13-04R7_Required Tools for Warrantable Repair
  • sbt4905 Feb 1, 2013 · Service Bulletin/Repair Instructions
    sbt4905 DEF Gauge Reading Incorrectly
  • C2 13-04R7 Mar 6, 2018 · Service Bulletin/Repair Instructions
    C2 13-04R7_Required Tools for Warrantable Repair
  • 04R5 C2 13-04R5 Apr 10, 2017 · Service Bulletin/Repair Instructions
    Required Tools for Warrantable Repair
  • PSB-14 Aug 3, 2011 · Service Bulletin/Repair Instructions
    THOMAS BUILT: INSTRUCTIONS REGARDING INSTALLATION FOR WINDOW TRIM. NOT FOR CRACKS PROJCTING THROUGH SIDE MEMBER TO OUTSIDE WINDOW FRAME. *PE
  • SB-13R2 Apr 27, 2009 · Service Bulletin/Repair Instructions
    THOMAS BUS: THE LATCH ENCLOSURES ON THE PRE-NEW GENERATION WINDOWS BREAKING. CURRENTLY ONLY WAY TO GET THIS PART IS TO BUY A COMPLETE SLIDER ASSEMBLY. THE CURRENT METHOD OF REPAIR IS TO REMOVE THE ENTIRE WINDOW, REMOVE THE WINDOW HEADER, AND REPLACE THE …
  • 6A5 Apr 15, 2008 · Service Bulletin/Repair Instructions
    THOMAS BUILT: SPECTAL VERTICAL PUSH-OUT WINDOW SWITCH; REPORTS OF THE SWITCHES ON THE C2 VERTICAL PUSH-OUT EMERGENCY WINDOWS GETTING OUT OF ADJUSTMENT CAUSING HE ALARM TO ACTIVATE. UNKNOWN MODEL YEARS. *PE
  • 7R3 Feb 18, 2008 · Service Bulletin/Repair Instructions
    THOMAS BUILT BUSES -- SWITCH HUB MODULE REPOSITIONING - TO PREVENT WATER INTRUSION. ALL UNITS FROM START OF PRODUCTION DATE OF 12/1/03 THROUGH 5/14/07. MODEL C2. *NJ
  • 11 Oct 4, 2007 · Service Bulletin/Repair Instructions
    HEX SHAFT BREAKAGE. C2, WITH AIR DOOR (MODEL YEAR UNKNOWN). *NJ UPDATED 5/13/08. *NJ
Source: NHTSA manufacturer communications files.