Bus, diesel, built in United States. Owner complaints on file from Apr 1, 2010 to May 5, 2010.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 11V-455 | Aug 31, 2011 | Intake air grid heater may short circuit and fail due to excessive internal temperatures | Engine and cooling | 43 | Repair or modification |
| 10V-340 | Jul 27, 2010 | Intake air grid heater may short circuit and fail due to excessive internal temperatures | Engine and cooling | 5,445 | Repair or modification |
| 10V-184 | May 3, 2010 | Heater coolant flow valve actuator 0-ring may allow coolant leakage into the heater core compartment and the actuator pc board area potentially… | Electrical system | 118 | Repair or modification |
| 10V-183 | May 3, 2010 | Heater coolant flow valve actuator 0-ring may allow coolant leakage into the heater core compartment and the actuator pc board area potentially… | Electrical system | 1,515 | Repair or modification |
| 09V-394 | Oct 2, 2009 | Change to the wire used in the led light kits may reduce the effective life of the lights used on the stop arms | Other or unknown | 2,922 | Part replacement |
| 08V-622 | Nov 26, 2008 | Solid state circuit breakers may trip unnecessarily potentially resulting in a loss of power to the bus chassis and body electrical circuits… | Electrical system | 18,198 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
I RECEIVED A NOTICE (NHTSA CAMPAIGN ID NUMBER : 10V177) YESTERDAY REGARDING STOPLAMP FAILURE ON THOMAS C2 BUSES. OUR SCHOOL DISTRICT HAS EXPERIENCED A SIMILAR PROBLEM OF INTERMITTENT STOPLAMP OPERATION ON ONE OF OUR 2009 HDX THOMAS BUSES. A RESISTOR (NOT SHOWN ON THOMAS WIRING DIAGRAMS) WAS PLACED IN THE WIRE FROM THE STOPLAMP SWITCH AND WAS DEFECTIVE. *TR
NHTSA complaint 103289291. AFTER DRIVING THE 2009 THOMAS HDX BUS FOR A COUPLE OF HOURS, DRIVER WAS BRINGING THE BUS TO A STOP, AND BEFORE HE ACTIVATED THE DOORS OR ANY OTHER ELECTRICAL ACCESSORIES, HE SAW SMOKE COMING UP FROM THE DASH IN FRONT OF THE STEERING WHEEL. HE REPORTED THE SMOKE COMING FROM THE TOP OF THE DASH NEAR THE WINDSHIELD, NOT FROM THE BOTTOM OF THE DASH AND NOT FROM THE VENT LOCATED ABOVE THE SWITCH PANEL TO THE LEFT OF THE OPERATOR'S SEAT. DRIVER SHUT THE BUS OFF. APPROX. 5-10 MINUTES LATER, SMOKE WAS SEEN COMING FROM THE OPERATOR'S WINDOW AND THE OPEN FOLDING DOORS. FLAMES WERE OBSERVED BURNING ACROSS THE INSIDE OF THE FRONT OF THE BUS. FIRE DEPARTMENT NOTIFIED, ARRIVED IN APPROX. 5-10 MINUTES AND EXTINGUISHED THE FIRE. 2. BUS WAS DETERMINED TO BE A TOTAL LOSS. 3. INVESTIGATION TO DETERMINE ORIGIN AND CAUSE OF THE FIRE INDETERMINATE AS TO SPECIFIC COMPONENT IN THE CIRCUIT BREAKER AREA; HOWEVER THOMAS SUBSEQUENTLY ISSUED A RECALL.
NHTSA complaint 10323346Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.