Other, gasoline, built in United States. Owner complaints on file from Jan 26, 2023 to Jan 26, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-741 | Sep 23, 2021 | Under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical short | Electrical system | 87 | Part replacement |
| 20V-690 | Nov 9, 2020 | Driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed | Adaptive equipment | 615 | Repair or modification |
| 19V-712 | Oct 4, 2019 | Seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel… | Seats | 53,528 | Repair or modification |
| 19V-170 | Mar 5, 2019 | Wheelchair lift can be operated without the parking brake being engaged after they key is turned off | Adaptive equipment | 410 | Repair or modification |
| 18V-698 | Oct 5, 2018 | Rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirements | Structure | 701 | Repair or modification |
| 18V-301 | May 8, 2018 | Wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness | Adaptive equipment | 1,688 | Inspection |
| 18V-254 | Apr 19, 2018 | Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash | Seats | 24 | Repair or modification |
| 18V-253 | Apr 19, 2018 | Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash | Seats | 23,102 | Repair or modification |
| 18V-193 | Mar 26, 2018 | Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash | Seats | 6 | Repair or modification |
| 18V-192 | Mar 26, 2018 | Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash | Seats | 6,606 | Repair or modification |
| 18V-158 | Mar 7, 2018 | Wheelchair lift may be operated while the vehicle is in Neutral or Drive | Adaptive equipment | 14 | Inspection |
| 18V-157 | Mar 7, 2018 | Wheelchair lift may be operated while the vehicle is in Neutral or Drive | Adaptive equipment | 3,304 | Inspection |
| 17V-312 | May 11, 2017 | Occupant seats may have been installed without reinforcement brackets being used underneath the seat rail as intended | Seats | 22 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
Lost all forward gear. As show in the picture attached of the valve body the number 1 valve body check ball pointed at with the yellow arrow is significantly smaller the the rest of the check balls. This causes the vehical to lose all forward gears and potentialy putting you harms way. This come whithout warning and no check engine light. I run a fleet of about 60 of these vans and it has happened with at least 5 of my vans in the couple of years two of which have been repaired by the dealer. It is just a matter of time a van gets stuck in the middle of an intersection or on a railroad crossing.
NHTSA complaint 11503759Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.