Model year

2019 Thomas Built Buses Minotour

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year658k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Thomas Built Buses Minotour by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

6 recall campaigns cover the 2019 Thomas Built Buses Minotour

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Thomas Built Buses Minotour
CampaignFiledSubjectComponentVehiclesRemedy
20V-690Nov 9, 2020Driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployedAdaptive equipment615Repair or modification
19V-712Oct 4, 2019Seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel…Seats53,528Repair or modification
19V-620Aug 22, 2019School buses may be missing backup camerasBack-over prevention11Repair or modification
19V-550Jul 25, 2019Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable useStructure3,080Repair or modification
19V-170Mar 5, 2019Wheelchair lift can be operated without the parking brake being engaged after they key is turned offAdaptive equipment410Repair or modification
18V-698Oct 5, 2018Rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirementsStructure701Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Thomas Built Buses Minotour

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    38 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • PAB048-2019 Dec 6, 2019 · Service Bulletin/Repair Instructions
      Thomas Built Buses Product Awareness Bulletin on Data Book Update
    • ICI21-004 Feb 15, 2021 · Service Bulletin/Repair Instructions
      Important Campaign Information Letter for Dealer Travel for Campaign Performance – TBB.
    • WI20-014R Feb 8, 2021 · Service Bulletin/Repair Instructions
      Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimi…
    • TechTalk4725 Sep 22, 2020 · Service Bulletin/Repair Instructions
      Tech Talk discussion about power steering fluid.
    • SS1034790 Sep 2, 2020 · Service Bulletin/Repair Instructions
      Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is open. With certai…
    • ICI20-022 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂâÃÂÃÂÃÂÙs location to perform a recall or field service campaign.
    • WI20-014 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize proce…
    • WI20-012 Aug 3, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
    • WI20-011 Jul 20, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned …
    • SB60-171 Jul 10, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting proce…
    • WI20-008 Apr 27, 2020 · Service Bulletin/Repair Instructions
      Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeT…
    • WP20-007 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be…
    • WP20-006 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Author…
    • 02.2020 Campaign Mar 4, 2020 · Service Bulletin/Repair Instructions
      Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
    • SS1034650 Feb 28, 2020 · Service Bulletin/Repair Instructions
      Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.
    • SB54-290 Feb 14, 2020 · Service Bulletin/Repair Instructions
      Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
    • SS1034611 Jan 20, 2020 · Service Bulletin/Repair Instructions
      Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.
    • 19TL-10 NVH Sep 9, 2019 · Service Bulletin/Repair Instructions
      Communication to assist the field with service vibration issues on DTNA vehicles
    • 19CSA-12 BCT Sep 9, 2019 · Service Bulletin/Repair Instructions
      PowerNet Assessment Tool Repair Procedure
    • 19CSA-13 Sep 5, 2019 · Service Bulletin/Repair Instructions
      Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
    • 19-011WP Sep 4, 2019 · Service Bulletin/Repair Instructions
      Warranty Policy Letter to communicate Detroit Return Changes
    • 19-013WI Sep 4, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
    • 19-010WI Sep 3, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter updated to communicate warranty system updates.
    • 19TL-9 Aug 7, 2019 · Service Bulletin/Repair Instructions
      DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measuremen…
    • 19-008WI Aug 7, 2019 · Service Bulletin/Repair Instructions
      Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
    • DOC-1034452 Aug 5, 2019 · Service Bulletin/Repair Instructions
      Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
    • ICI19-032 TBB FL Jun 26, 2019 · Service Bulletin/Repair Instructions
      TBB FL761 - Revised Bulletin
    • FL797 Jun 26, 2019 · Service Bulletin/Repair Instructions
      TBB Minotour Emergency Doors
    • D19M3 GHG17 Mar 8, 2019 · Service Bulletin/Repair Instructions
      D19M3 GHG17 Detroit? DD5? Software Reprogramming
    • ICI18-033 TBB FL Nov 8, 2018 · Service Bulletin/Repair Instructions
      Important Campaign Information to Dealers on TBB Minotour Emergency Doors
    • DOC-1033968 Nov 8, 2018 · Service Bulletin/Repair Instructions
      Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
    • DOC-1034175 Feb 27, 2019 · Service Bulletin/Repair Instructions
      SS:1034175 TBB Removing Window Stops from Passenger Windows
    • DOC-1034181 Feb 20, 2019 · Service Bulletin/Repair Instructions
      SS:1034181 TBB AC Testing procedure test Form
    • DOC-1034175 Feb 27, 2019 · Service Bulletin/Repair Instructions
      SS:1034175 TBB Removing Window Stops from Passenger Windows
    • ICI18-033 TBB FL Nov 8, 2018 · Service Bulletin/Repair Instructions
      Important Campaign Information to Dealers on TBB Minotour Emergency Doors
    • DOC-1033968 Nov 8, 2018 · Service Bulletin/Repair Instructions
      Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
    • ICI18-042 TBB FL Dec 19, 2018 · Service Bulletin/Repair Instructions
      Important Campaign Information on FL769 TBB SynTec Seat Frames (Restraint Seats) Recall
    • ICI18-012 TBB FL Jul 25, 2018 · Service Bulletin/Repair Instructions
      Advance Notice and Dealer Actions ? VIN List
    Source: NHTSA manufacturer communications files.