Complaints about the 2018 Thomas Built Buses Saf-T-Liner C2 peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Bus, diesel, 4x2, built in United States. Owner complaints on file from Apr 10, 2018 to Apr 10, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-712 | Oct 4, 2019 | Seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel… | Seats | 53,528 | Repair or modification |
| 19V-686 | Sep 27, 2019 | Flex-Plate/Torque Converter fasteners may have been insufficiently tightened | Powertrain | 618 | Repair or modification |
| 19V-444 | Jun 11, 2019 | Driver side rear brakes may drag | Brakes | 11,546 | Repair or modification |
| 18V-914 | Dec 19, 2018 | Affected vehicles may have loose steering tie rod arm bolts | Steering | 73 | Repair or modification |
| 18V-878 | Dec 10, 2018 | Roof adhesive that supports the roof header may not have been properly applied | Structure | 32 | Repair or modification |
| 18V-877 | Dec 10, 2018 | Roof adhesive that supports the roof header may not have been properly applied | Structure | 6,031 | Repair or modification |
| 18V-702 | Oct 5, 2018 | Brake caliper mounting bolts may have been insufficiently tightened | Brakes | 1,532 | Repair or modification |
| 18V-561 | Aug 23, 2018 | In the event of a crash, the seat's foot may pull through the bolted joint at the bus floor | Seats | 33 | Repair or modification |
| 18V-560 | Aug 23, 2018 | Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height | Adaptive equipment | 84 | Part replacement |
| 18V-352 | May 29, 2018 | Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen | Brakes | 2,767 | Repair or modification |
| 18V-254 | Apr 19, 2018 | Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash | Seats | 24 | Repair or modification |
| 18V-253 | Apr 19, 2018 | Wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash | Seats | 23,102 | Repair or modification |
| 18V-250 | Apr 19, 2018 | Battery power cable may have inadequate clearance between the cable and the battery hold down bracket when the battery tray is pulled out for… | Electrical system | 90 | Repair or modification |
| 18V-193 | Mar 26, 2018 | Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash | Seats | 6 | Repair or modification |
| 18V-192 | Mar 26, 2018 | Wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash | Seats | 6,606 | Repair or modification |
| 18V-190 | Mar 26, 2018 | Propane fuel line may contact the j-hook body support bracket that could cause chafing resulting in a propane leak | Fuel system | 957 | Part replacement |
| 17V-665 | Oct 19, 2017 | Affected vehicles are propane-powered and have propane fuel lines that may contact the transmission yoke, possibly causing a propane leak | Fuel system | 916 | Inspection |
| 17V-589 | Sep 21, 2017 | Reinforcement bracket may be missing from the seats that have 3-point seat belts | Seats | 28 | Repair or modification |
| 17V-587 | Sep 21, 2017 | Reinforcement bracket may be missing from the seats that have 3-point seat belts | Seats | 53 | Repair or modification |
| 17V-454 | Jul 17, 2017 | In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair | Equipment | 32 | Not stated |
| 17V-453 | Jul 17, 2017 | In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair | Equipment | 1,462 | Not stated |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
A 2018 THOMAS BUILT TYPE C SCHOOL BUS WAS TRAVELING AT A SPEED OF APPROXIMATELY 42 MPH ON A CITY/URBAN STREET WITH 5 PASSENGERS, PLUS THE OPERATOR ON BOARD. A TREE FELL AND STRUCK THE BUS NEAR, OR ON, THE RIGHT FRONT WINDSHIELD/ROOF AREA. THIS IMPACT CAUSED THE ENTIRE ROOF AREA TO COLLAPSE WITH SEVERE DAMAGE THROUGHOUT THE ENTIRE LENGTH OF THE BUS.
NHTSA complaint 11084351Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.