Bus, diesel, 4x2, built in United States. Owner complaints on file from Nov 16, 2021 to Nov 16, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-555 | Jul 24, 2024 | Emergency Exit Label lettering is too small and may be difficult to read | Equipment | 27,494 | Not stated |
| 23V-670 | Oct 3, 2023 | Fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly | Structure | 173 | Repair or modification |
| 23V-669 | Oct 3, 2023 | Fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly | Structure | 20,668 | Repair or modification |
| 23V-209 | Sep 13, 2023 | Automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting | Electrical system | 380 | Not stated |
| 23V-333 | May 9, 2023 | Rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength | Structure | 23,590 | Repair or modification |
| 22V-438 | Jun 20, 2022 | Engine control module (ECM) may set a fault code that results in an unexpected engine shut down | Engine and cooling | 461 | Software update |
| 21V-945 | Dec 8, 2021 | Gas pedal may be misaligned and wear a hole into the floor mat, which can trap the gas pedal | Equipment | 1,218 | Part replacement |
| 21V-547 | Jul 20, 2021 | Parking brake activation switch may fail to set the parking brake | Brakes | 267 | Software update |
| 21V-370 | May 19, 2021 | Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach | Steering | 479 | Part replacement |
| 21V-255 | Apr 12, 2021 | Steering arm and tie rod bolts may have a defective seam that can fracture | Steering | 1,252 | Part replacement |
| 20V-807 | Dec 21, 2020 | Hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in… | Brakes | 80 | Repair or modification |
| 20V-806 | Dec 21, 2020 | Hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in… | Brakes | 278 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
This is a preventative complaint. In my opinion, all the Thomas Saf-T-Liner C2 school buses have a serious blind spot due to the location of the driver's side mirrors. When pulling up to an intersection, or stop sign, the driver has to bend forward and backward to see past the mirror for oncoming traffic. I brought this issue up earlier with the manufacturer representative, and he said they would look into it, but no changes have been made or any retro-fit kits to move mirrors.
NHTSA complaint 11440627Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.