Model year

2025 Thomas Built Buses Saf-T-Liner C2

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year1328k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 Thomas Built Buses Saf-T-Liner C2 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

13 recall campaigns cover the 2025 Thomas Built Buses Saf-T-Liner C2

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Thomas Built Buses Saf-T-Liner C2
CampaignFiledSubjectComponentVehiclesRemedy
26V-523Aug 10, 2026Fuel tank cage material and fuel system mounting may be incompatibleFuel system160Not stated
26V-522Aug 10, 2026Fuel tank cage material and fuel system mounting may be incompatibleFuel system22,778Not stated
26V-228Apr 9, 2026Vehicle's software may misinterpret contact if the door switch is bumped, deactivating the amber and red warning lights and the stop sign armLighting3,285Software update
25V-604Sep 11, 2025Tie rod castle nut and cotter pin may not be installed properly, which can result in a loss of vehicle steering controlSteering99Part replacement
25V-602Sep 11, 2025Brake caliper mounting bolts may loosen and detach, which can cause a loss of brake function and damage the tire and/or wheelBrakes36Part replacement
24V-570Aug 1, 2024Ground cable for the air conditioning system may have been improperly installed and overheatElectrical system13Repair or modification
24V-569Aug 1, 2024Ground cable for the air conditioning system may have been improperly installed and overheatElectrical system629Repair or modification
24V-478Jun 26, 2024Audible emergency warning alarm sounds may not activate when the emergency hatch or window is openStructure162Software update
24V-401Jun 4, 2024Front axle tie rod ball joint studs may crack and break, which can result in tie rod separationSteering27Part replacement
24V-393Jun 3, 2024Wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle controlWheels285Part replacement
24V-392Jun 3, 2024Wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle controlWheels106Part replacement
24V-336May 14, 2024Rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected…Brakes398Part replacement
23V-843Dec 13, 2023Rear interior joint between the bulkhead and window panel may have been manufactured incorrectly, resulting in insufficient joint strengthStructure321Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Thomas Built Buses Saf-T-Liner C2

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    35 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • CXA 07_25_F1011,F1015 Lbl Jul 17, 2026 · Other
      CX Advocate for Lost/Damaged Replacement F1011/F1015 Labels
    • SS 583814 May 1, 2026 · Other
      Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
    • FleetCom_Heater Core Dec 11, 2025 · Other
      Fleet Communications for Heater Core Plugging
    • F1011-DLR LTR Nov 14, 2025 · Emissions
      Revised Emissions Recall for GHG Label Emissions Recall
    • ICI25-026 Nov 14, 2025 · Other
      Important Campaign Information for F1011 & F1015 Campaigns Revised
    • F1011-Bulletin Nov 14, 2025 · Emissions
      Revised Emissions Recall for GHG Label Emissions Recall
    • PAB016-2025 Oct 2, 2025 · Other
      Producat Awareness Bulletin for Saf-T-Liner C2 Headlamp Updates
    • MYCOM_09092025-1 Sep 9, 2025 · Other
      My communications for DTNA Announces Extended Coverage Policy Updates
    • MYCOM_09022025-1 Sep 2, 2025 · Other
      My Communications for UFI 0-Ring Announcement
    • ICI21-016 Aug 5, 2025 · Other
      Revised Important Campaign Information letter for (Revised) CPWA Recall Program
    • CALTBB54-005 Aug 4, 2025 · Other
      Customer Advisory Letter for Package 14 Red Warning Light Wake Up Nuisance Fault
    • SS304-TBB Jul 31, 2025 · Other
      Service Solution for C2 Plus - XMC's Not Programmable in DL, No Content in CHEC
    • F1011-DLR LTR Jul 11, 2025 · Emissions
      Revised Emissions Recall for GHG Label Emissions Recall
    • F1011-Bulletin Jul 11, 2025 · Emissions
      Revised Emissions Recall for GHG Label Emissions Recall
    • F1011-OWN LTR Jul 7, 2025 · Emissions
      Emissions Recall for GHG Label Emissions Recall
    • F1011-DLR LTR Jul 7, 2025 · Emissions
      Emissions Recall for GHG Label Emissions Recall
    • ICI25-014 Jul 11, 2025 · Other
      Important Campaign Information letter for F1011 Campaign Revised
    • F1011-Bulletin Jul 7, 2025 · Emissions
      Emissions Recall for GHG Label Emissions Recall
    • PB33-004-FTL Jun 11, 2025 · Service Bulletin/Repair Instructions
      Parts Bulletin for Tie Rod Assembly Part Breakdown
    • SS1033857-TBB Jun 17, 2025 · Other
      Service Solution for Floor Covering Bubbles
    • ICI25-012 Jun 18, 2025 · Other
      Important Campaign Information letter for SF719 – B2 Preseries Update
    • SS89-TBB Apr 3, 2025 · Other
      Service Solution for Windshield Stress Crack Info only
    • SS580097-TBB Feb 5, 2025 · Other
      Service Solution for C2 CEEA Plus programming an XMC3 - 6 on CEEA+
    • SS298-TBB Feb 5, 2025 · Other
      Service Solution for C2 Low tone in the ICU
    • SS297-TBB Feb 5, 2025 · Other
      Service Solution for C2 CEEA Plus Software update
    • WI24-019 Nov 11, 2024 · Warranty Program/Extension
      Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
    • CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • SS89-TBB Oct 3, 2024 · Other
      Service Solution for C2 Windshield Stress Crack Info only
    • SS292-TBB Oct 3, 2024 · Other
      Service Solution for EB2 MCC Controller Update, Intellipark Keep-Awake
    • SS1023366-Detroit Sep 16, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • FICM Email Aug 8, 2024 · Other
      Fuel Injector Cleaner Updated Procedure
    • FICM Cleaning Aug 8, 2024 · Other
      Cleaning Gen5 Engine Fuel Injectors
    • FICM Priming Aug 8, 2024 · Other
      Fuel Injection Cleaning Machine Priming Procedures
    • FICM Setup Aug 8, 2024 · Other
      Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions
    • PAB013-2024 Aug 14, 2024 · Other
      Product Awareness Bulletin for Undercoating Process Change for Saf-T-Liner C2 and eC2
    Source: NHTSA manufacturer communications files.