Complaints over time
Complaints about the 2002 Thomas School BUS peaked in 2002, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Thomas School BUS
Bus, diesel, 4x2, built in United States. Owner complaints on file from Jun 4, 2002 to Jul 7, 2006.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints22.0 times the median 2002 bus
Severity index50.02002 buss average 17.2
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2002 Thomas School BUS name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2002 Thomas School BUS
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Thomas School BUS
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 7, 2006Failure Jul 7, 2006Cleveland, OHService brakes, Air
DT*: THE CONTACT STATED WHILE INSPECTING THE VEHICLE IT WAS DETERMINED THE LEFT FRONT AIR BRAKE CHAMBER MOUNT CAM ASSEMBLY FRACTURED. THIS OCCURRED ON TWO OCCASIONS. THE DEALER WAS CONTACTED AND BOTH FRONT AIR BRAKE CHAMBER MOUNTS WERE REPLACED. THE MANUFACTURER OF THE AIR BRAKE CHAMBER IS EATON - ROCKWELL CORPORATION AND THIS WAS ORIGINAL MANUFACTURER EQUIPMENT.
NHTSA complaint 10161795 - Filed Jun 4, 2002Failure May 22, 2002Cypress, CADefroster/defogger/hvac system3 injured
WHERE HEATER HOSES PASS OVER REAR WHEEL WELL 3 STUDENTS RECEIVED BURNS WHEN THEY TOUCHED COVERING. *AK
NHTSA complaint 762635
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- EA04014 Engineering analysis, Lighting
SCHOOL BUS LIGHTING FAILURES
Opened Jun 9, 2004, closed Dec 20, 2004 - PE04012 Preliminary evaluation, Lighting
HEADLIGHT SWITCH FAILURES
Opened Feb 2, 2004, closed Jun 9, 2004
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.