Model year

2020 Thor Motor Coach Axis

Other, built in United States. Owner complaints on file from May 6, 2021 to May 6, 2021.

Recall campaigns covering this model year4448 vehicles or units across those campaigns
Owner complaints1Below the median 2020 other
Severity index0.02020 others average 6.4
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Thor Motor Coach Axis peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2020 Thor Motor Coach Axis name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2020 Thor Motor Coach Axis

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Thor Motor Coach Axis
CampaignFiledSubjectComponentVehiclesRemedy
21V-441Jun 10, 2021Heat shield between the LP tank and chassis muffler was not installedEquipment321Repair or modification
20V-339Jun 9, 2020Adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall outVisibility and wipers71Part replacement
20V-303May 27, 2020Wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the…Electrical system34Repair or modification
20V-178Mar 25, 2020Rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separationPowertrain22Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Thor Motor Coach Axis

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed May 6, 2021Failure Apr 27, 20212,000 milesLitchfield, CTAutomatic emergency braking, Service brakes

    THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS.

    NHTSA complaint 11415429
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
Source: NHTSA manufacturer communications files.