AutoStatsIQ
Data through Oct 2026
Model year

2021 Thor Motor Coach Axis

Other, gasoline, built in United States. Owner complaints on file from Jul 27, 2021 to Jul 27, 2021.

Recalls (1)Complaints (1)Investigations (0)Bulletins (4)
Recall campaigns covering this model year1321 vehicles or units across those campaigns
Owner complaints1Below the median 2021 other
Severity index0.02021 others average 7.1
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2021 Thor Motor Coach Axis peaked in 2021, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512021120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Thor Motor Coach Axis name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Thor Motor Coach Axis

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Thor Motor Coach Axis
CampaignFiledSubjectComponentVehiclesRemedy
21V-441Jun 10, 2021Heat shield between the LP tank and chassis muffler was not installedEquipment321Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Thor Motor Coach Axis

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jul 27, 2021Failure Jul 16, 2021Scotts Valley, CASuspension, Unknown or other, Vehicle speed control

    Whenever I drive the vehicle, I get a 'Service Advance Trac' error message and the cruise control / stability control system stops working, and the vehicle gets difficult to drive. This occurs in regulat conditions at highway speeds. It appears to be a very common problem that Ford has not addressed. I have not been to the dealer yet because the nearest Ford Truck center is over 100 miles away and appointments are 3 months out.

    NHTSA complaint 11426697
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

4 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB 22-06 May 24, 2022 · Service Bulletin/Repair Instructions
    2021 – 2023 Axis/Vegas may have a Bluetooth mic that is not installed.
  • RC000212SAOwner Feb 18, 2021 · Service Bulletin/Repair Instructions
    On your vehicle, it may be possible that the engine cover insulation does not fully extend to the perimeter of the factory engine cover. In addition, vehicles built on a Ford chassis may have higher engine compartment temperatures during certain idle cond…
  • RC000212SADealer Feb 18, 2021 · Service Bulletin/Repair Instructions
    On your vehicle, it may be possible that the engine cover insulation does not fully extend to the perimeter of the factory engine cover. In addition, vehicles built on a Ford chassis may have higher engine compartment temperatures during certain idle cond…
  • TSB 21-02 Mar 24, 2021 · Service Bulletin/Repair Instructions
    The steel tube backer in the coach floor may not have been installed in the correct location to adequately secure the gray water holding tank underneath the 2021 24.3 Axis & Vegas motorhomes. This procedure is to be used to add a “Z” bracket to the bott…
Source: NHTSA manufacturer communications files.
About service bulletins