AutoStatsIQ
Data through Oct 2026
Model year

2020 Thor Motor Coach Chateau Citation

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (3)Complaints (0)Investigations (0)Bulletins (10)
Recall campaigns covering this model year31,595 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Thor Motor Coach Chateau Citation by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2020 Thor Motor Coach Chateau Citation

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Thor Motor Coach Chateau Citation
CampaignFiledSubjectComponentVehiclesRemedy
20V-444Jul 29, 2020Wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat framesAirbags463Repair or modification
20V-312May 28, 2020Rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluidBrakes566Part replacement
20V-308May 27, 2020Owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operatesEquipment566Label or owner notice
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Thor Motor Coach Chateau Citation

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    10 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • RC000236SAOwner Aug 19, 2021 · Service Bulletin/Repair Instructions
      On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 5…
    • RC000236SADealer Aug 19, 2021 · Service Bulletin/Repair Instructions
      On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 5…
    • RC000220SAOwner Jun 9, 2021 · Service Bulletin/Repair Instructions
      MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from th…
    • RC000220SADealer Jun 9, 2021 · Service Bulletin/Repair Instructions
      MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from th…
    • RC000218SAOwner Mar 25, 2021 · Service Bulletin/Repair Instructions
      On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of t…
    • RC000218SADealer Mar 25, 2021 · Service Bulletin/Repair Instructions
      us. On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement…
    • RC000210SAOwner Jan 18, 2021 · Service Bulletin/Repair Instructions
      Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unawar…
    • RC000210SADealer Jan 18, 2021 · Service Bulletin/Repair Instructions
      It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the …
    • TSB 20-07 Jan 25, 2021 · Service Bulletin/Repair Instructions
      Procedure for retrofitting units with an Onan 3.2 kW diesel generator to have hour meter function with Firefly system.
    • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
      This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
    Source: NHTSA manufacturer communications files.
    About service bulletins