Campaign 20V-308

Owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates

View NHTSA filingAll Thor Motor Coach campaigns
Defect summary

Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.

Consequence

If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.

Remedy

TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000190.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 20V308000. Text as published by NHTSA.
Vehicles covered

14 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 1, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 20V-308
MakeModelModel yearsComplaints on this component
ThorDaybreak20200
Thor Motor CoachChateau20200
Thor Motor CoachChateau Citation20200
Thor Motor CoachCompass20200
Thor Motor CoachDaybreak20200
Thor Motor CoachDelano20200
Thor Motor CoachFour Winds20201
Thor Motor CoachFour Winds Siesta20200
Thor Motor CoachFreedom Elite20200
Thor Motor CoachGemini20200
Thor Motor CoachQuantum20200
Thor Motor CoachSiesta20200
Thor Motor CoachSynergy20200
Thor Motor CoachTiburon20200
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.