Model year

2017 Thor Motor Coach Chateau

Other, gasoline, built in United States. Owner complaints on file from Sep 11, 2017 to Sep 11, 2020.

Recall campaigns covering this model year5111k vehicles or units across those campaigns
Owner complaints2Close to the median 2017 other
Severity index0.02017 others average 7.5
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Thor Motor Coach Chateau peaked in 2017, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120171201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2017 Thor Motor Coach Chateau name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2017 Thor Motor Coach Chateau

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Thor Motor Coach Chateau
CampaignFiledSubjectComponentVehiclesRemedy
19V-714Oct 8, 2019Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloadedEquipment101Label or owner notice
17V-758Nov 22, 2017See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdfEquipment110,400Part replacement
17V-634Oct 9, 2017Cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tankEquipment507Label or owner notice
17V-166Mar 13, 2017Sofa may not have a seat belt for the middle seating positionSeat belts171Repair or modification
16V-696Sep 27, 2016Affected motorhomes are equipped with a spare tire bracket that may loosen and detach during vehicle operationTires223Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Thor Motor Coach Chateau

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 11, 2020Failure Sep 9, 202027,700 milesMontgomery, TXWheels

    FOR THE SECOND TIME IN TWO YEARS, THE VEHICLE HAD AN ON-THE-HIGHWAY DOUBLE LEFT (DRIVER'S) SIDE REAR-TIRE BLOWOUT. THE MUDFLAP LOCATED DIRECTLY IN FRONT OF THE TIRES (OSTENSIBLY TO PROTECT THE PROPANE TANK) WAS WORN FROM FRICTION -- CAUSED FROM BEING PRESSED AGAINST THE ROTATING TIRES. THE OME TIRES IN THE FIRST INCIDENT WERE MANUFACTURED BY MICHELIN. THE REPLACEMENT TIRES IN THE SECOND INCIDENT WERE FROM GOODYEAR.

    NHTSA complaint 11354390
  2. Filed Sep 11, 2017Failure Jun 1, 20172,000 milesElgin, OKBody

    TL* THE CONTACT OWNS A 2017 THOR CHATEAU. WHILE DRIVING ON THE HIGHWAY, THE CONTACT HAD TO BRAKE ABRUPTLY AND THE CABINETS OPENED INDEPENDENTLY. THE CONTENTS OF THE CABINETS FLEW OUT TOWARDS THE CONTACT AND DAMAGED THE RADIO. THE VEHICLE WAS TAKEN TO THE RV GENERAL STORE (3333 NORTH MERIDIAN AVE, NEW CASTLE, OK 73065) WHERE IT WAS CONFIRMED THAT THE RADIO NEEDED TO BE REPLACED; HOWEVER, NOTHING COULD BE DONE REGARDING THE CABINETS. THE RADIO WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

    NHTSA complaint 11022656
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

6 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • RC000218SAOwner Mar 25, 2021 · Service Bulletin/Repair Instructions
    On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of t…
  • RC000218SADealer Mar 25, 2021 · Service Bulletin/Repair Instructions
    us. On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement…
  • RC000210SAOwner Jan 18, 2021 · Service Bulletin/Repair Instructions
    Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unawar…
  • RC000210SADealer Jan 18, 2021 · Service Bulletin/Repair Instructions
    It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the …
  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
  • LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.