Campaign 19V-714

Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded

View NHTSA filingAll Thor Motor Coach campaigns
Defect summary

Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Consequence

An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Remedy

TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 19V714000. Text as published by NHTSA.
Vehicles covered

9 product lines are covered

Owner complaints filed with NHTSA about equipment on these vehicles: 3, of which 1 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 19V-714
MakeModelModel yearsComplaints on this component
Thor Motor CoachAxis20150
Thor Motor CoachChateau2016 to 20201
Thor Motor CoachCitation2015 to 20200
Thor Motor CoachFour Winds2016 to 20190
Thor Motor CoachQuantum2019 to 20200
Thor Motor CoachSiesta2015 to 20201
Thor Motor CoachSynergy2016 to 20200
Thor Motor CoachTuscany20141
Thor Motor CoachVegas20150
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.