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Model year

2015 Thor Motor Coach Citation

Other, diesel, 4x2, built in Germany. Owner complaints on file from Aug 8, 2016 to Mar 16, 2017.

Recall campaigns covering this model year313k vehicles or units across those campaigns
Owner complaints2Close to the median 2015 other
Severity index0.02015 others average 5.9
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2015 Thor Motor Coach Citation peaked in 2016, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201612017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2015 Thor Motor Coach Citation name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2015 Thor Motor Coach Citation

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Thor Motor Coach Citation
CampaignFiledSubjectComponentVehiclesRemedy
19V-714Oct 8, 2019Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloadedEquipment101Label or owner notice
15V-745Nov 10, 2015Affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric StepsEquipment12,656Part replacement
15V-191Mar 31, 2015In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal crash,…Structure197Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Thor Motor Coach Citation

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Mar 16, 2017Failure Mar 16, 201715,000 milesPeoria, AZElectrical system

    DISCOVERED TODAY THAT THE MAIN SHORE ELECTRIC BREAKER NEUTRAL WAS LOOSE. FROM MY EXAMINATION THE NEUTRAL BUS SCREW WAS STRIPPED AND THE WIRE WAS LOOSE WITHIN THE BUS. THIS APPEARS TO BE FROM ORIGINAL MANUFACTURE SINCE THE FASTENING SCREW WOULD NOT LOOSEN OR TIGHTEN BUT WAS FIRMLY STUCK IN THE BUS. I FOUND THIS WHEN TROUBLE SHOOTING THE LOSS OF SHORE POWER AND THE NEUTRAL WIRE CAUSE A LARGE SPARK WHEN IT MADE CONTACT WITH THE BUS. AS SEEN IN THE PICTURE THE NEUTRAL WIRE IS BURNED FROM POSSIBLE FROM PREVIOUS SPARKING. THIS COULD BE A SIGNIFICANT FIRE HAZARD FORM THE SPARKING. I WANTED TO JUST SEND THIS TO THE MANUFACTURER BUT THEIR WEB SITE DOESN'T HAVE E-MAIL CONTACTS AND DOESN'T ALLOW PICTURE UPLOADING THAT I COULD TELL. THIS OCCURRED STATIONARY IN MY DRIVEWAY.

    NHTSA complaint 10966340
  2. Filed Aug 8, 2016Failure Jun 1, 2015Albuquerque, NMBody

    THE ACCESS PANEL TO THE ATWOOD FURNACE HAS THE VENTS REVERSED SO IT ALLOWS RAIN AND OTHER DEBRIS TO FALL ON TO THE ELECTRICAL COMPONENTS OF THE FURNACE CAUSING THE SYSTEM TO SHORT OUT. PROPANE IS THE FUEL SOURCE FOR THE HEATER AND COULD LEAD TO FIRE AND POSSIBLE EXPLOSION. THIS PROBLEM EXISTS ON MANY THOR PRODUCTS INCLUDING THE SIESTA, AXIS, ACE AND VEGAS AND POSSIBLY ANY MODEL USING THE ATWOOD FURNACE.

    NHTSA complaint 10893885
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
  • LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.