AutoStatsIQ
Data through Oct 2026
Model year

2019 Thor Motor Coach Palazzo

Other, diesel, 4x2, built in United States. Owner complaints on file from Dec 30, 2024 to Dec 30, 2024.

Recalls (4)Complaints (1)Investigations (0)Bulletins (1)
Recall campaigns covering this model year46,538 vehicles or units across those campaigns
Owner complaints1Below the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Thor Motor Coach Palazzo peaked in 2024, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512024120252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2019 Thor Motor Coach Palazzo name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2019 Thor Motor Coach Palazzo

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Thor Motor Coach Palazzo
CampaignFiledSubjectComponentVehiclesRemedy
23V-113Feb 23, 2023Front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motionEquipment1,969Part replacement
21V-522Jul 8, 2021Adhesive that bonds the vented portion of the window may failEquipment521Part replacement
20V-559Sep 15, 2020Tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damagedTires1,631Part replacement
20V-418Jul 20, 2020Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…Lighting2,417Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2019 Thor Motor Coach Palazzo

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Dec 30, 2024Failure Oct 7, 2024Sun City, AZEmission control, Unknown or other

    Driving down the highway and the DEF check engine light came on. It indicated to pull over and shut down immediately. I was on a highway that had long 7% grade hills with minimal places to pull over in arizona mou tain range. I was able to make it home after engine debated. Took to a freightliner dealer and paid 4400.00 to have DEF pump replaced. It turns out that was not the problem. I tried to go on another trip a month later and I hot a low DEF signal. I was told it was a DEF head. Freightliner XCS chassis our having lots of issues with DEF. The def is for emissions and should not shut the engine down or debate the performance for an emussion issue.

    NHTSA complaint 11633262
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB 20-08 Jan 13, 2021 · Service Bulletin/Repair Instructions
    The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ensure the overhead …
Source: NHTSA manufacturer communications files.
About service bulletins