Complaints over time
Complaints about the 2024 Thor Motor Coach Rize by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Thor Motor Coach Rize
Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Apr 10, 2026 to Apr 10, 2026.
Recall campaigns covering this model year24,711 vehicles or units across those campaigns
Owner complaints1Close to the median 2024 van
Severity index0.02024 vans average 12.5
First 24 months0Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2024 Thor Motor Coach Rize
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-792 | Nov 17, 2025 | Adhesive securing the solar panels to the roof may fail, allowing the solar panel to detach | Equipment | 1,792 | Part replacement |
| 23V-285 | Apr 21, 2023 | Fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak | Fuel system | 2,919 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Thor Motor Coach Rize
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 10, 2026Failure Mar 13, 2026Corbin, KYUnknown or other
Propane line from tank has multiple stress cracks from improper installation, whereas, the line was installed with the hose bent too tightly and without sufficient flexing to prevent cracks and leaks. The multiple cracks caused a severe propane leak with all related propane equipment becoming inoperable due to the severe danger.
NHTSA complaint 11730317
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSB 24-07 Oct 4, 2024 · Service Bulletin/Repair Instructions
The interior lower panel of the sliding door may become loose and pull or warp away from the chassis sliding door. Adding snap buttons will resecure the interior panel flush to the door. - TSB 23-02 May 3, 2023 · Service Bulletin/Repair Instructions
The seatbelts for the rear, side facing seats may be too long for some passengers.
Source: NHTSA manufacturer communications files.