Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Oct 23, 2023 to Apr 1, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-792 | Nov 17, 2025 | Adhesive securing the solar panels to the roof may fail, allowing the solar panel to detach | Equipment | 1,792 | Part replacement |
| 23V-759 | Nov 10, 2023 | Solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle | Equipment | 2,295 | Part replacement |
| 23V-285 | Apr 21, 2023 | Fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak | Fuel system | 2,919 | Part replacement |
| 23V-068 | Feb 10, 2023 | Retractable awning may extend unintentionally during transit | Equipment | 1,557 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
NHTSA has previously issued a recall on the failed LP hose on Rise/Scope vehicles 21V-755. For some reason, my vehicle/VIN was not included in the recall. Nevertheless, I experienced the identical failure described in the recall, but I take exception to the recall pointing to the tight bend in the hose being the issue. My hose is literally disintegrating for the full length of the hose. It appears that the rubber is defective. My vehicle had about 7500 miles on it and hadn't been driven in bad weather when I experienced the leak. Photos are attached. I think NHTSA should revisit this recall and ensure that it is expanded to include all vehicles that might have this part, plus not blame the issue on the hose bend. I kept the hose and can send it for evaluation if needed. For the record, my hose leaked catastrophically when I switched on the gas, and if an ignition source was nearby, a fire certainly could have resulted from this failure.
NHTSA complaint 11652090This unit is a 2024 Thor Rize class B RV on a 2023 Ram Promaster chassis. The FCW frequently and regularly turns off and will not reset. The FCW light illuminates and appears to affect other random electrical systems that also illuminate. I can manually reset it in the safety settings sometimes but regardless, it shuts off at will. This event is constant in all road, weather and driving conditions. This is a severe safety issue that appears to have been a Ram problem for years now. This is unacceptable and needs immediate and urgent intervention. In the event of an accident, whereas, this system is malfunctioning, I will immediately seek legal actions.
NHTSA complaint 11629387The generator sits 5 inches from the ground below the rear axle. It is not protected with any encasement, bump stops or axle shims. Please see Bulletin TSB-21-06 for using parts kit #0503506. I have contacted the dealer and manufacturer about this and the say that there was no recall on my vin# for this. They have not offered to do anything about my concerns. The dealer inspected before I purchased the vehicle on 10/21/2003. My concern is the generator will hit a bump and tear off and hit the driver behind me.
NHTSA complaint 11551481Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.