AutoStatsIQ
Data through Oct 2026
Model year

2022 Thor Motor Coach Sanctuary

Van, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Nov 23, 2022 to Jun 17, 2026.

Recalls (2)Complaints (3)Investigations (0)Bulletins (7)
Recall campaigns covering this model year23,587 vehicles or units across those campaigns
Owner complaints3Close to the median 2022 van
Severity index0.02022 vans average 7.1
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2022 Thor Motor Coach Sanctuary peaked in 2022, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202212023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2022 Thor Motor Coach Sanctuary name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Powertrain
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2022 Thor Motor Coach Sanctuary

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2022 Thor Motor Coach Sanctuary
CampaignFiledSubjectComponentVehiclesRemedy
23V-447Jun 27, 2023R-bike rack arms may fracture and detachEquipment213Part replacement
22V-300May 5, 2022Quick disconnect fittings in the LP gas system may be cracked, causing a gas leakEquipment3,374Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2022 Thor Motor Coach Sanctuary

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Jun 17, 2026Failure Sep 17, 2025Arvada, COElectrical system, Alternator/generator/regulator

    Secondary alternator, installed by Thor is improperly installed and not grounded causes multiple failures and fire risk.

    NHTSA complaint 11744782
  2. Filed Jan 22, 2025Failure Jul 1, 2024Norfolk, VAElectrical system, Alternator/generator/regulator

    Second alternator repeated failures. Well known issue for these thors with Ballard 170XT alternator

    NHTSA complaint 11637674
  3. Filed Nov 23, 2022Failure Nov 18, 2022Merritt Island, FLPower train

    At 10000 miles this developed issues with the transmission not shifting into gear. Dealer repair shop stated the “ISM” is not communicating with the vehicle. After, installing a replacement part, the problem remains.

    NHTSA complaint 11494748
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

7 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB 23-02 May 3, 2023 · Service Bulletin/Repair Instructions
    The seatbelts for the rear, side facing seats may be too long for some passengers.
  • TSB 22-12 Sep 22, 2022 · Service Bulletin/Repair Instructions
    Wood stiles are delaminating due to the vendor changing the glue used for the wrapped stiles.
  • RC000236SAOwner Aug 19, 2021 · Service Bulletin/Repair Instructions
    On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 5…
  • RC000236SADealer Aug 19, 2021 · Service Bulletin/Repair Instructions
    On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 5…
  • RC000235SAOwner Aug 12, 2021 · Service Bulletin/Repair Instructions
    MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become pinched and dama…
  • RC000235SADealer Aug 12, 2021 · Service Bulletin/Repair Instructions
    MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become pinched and dama…
  • RC000230SADealer Jun 28, 2021 · Service Bulletin/Repair Instructions
    On certain Model Year 2020 Sprinter vehicles, the screws for the front door hinges may not have been tightened according to specification. If the door hinge screws are not tightened with the specified amount of torque, it’s possible that the pre-tensioning …
Source: NHTSA manufacturer communications files.
About service bulletins