Model year

2024 Thor Motor Coach Sanctuary

Van, diesel, 4WD/4-Wheel Drive/4x4, built in Germany. Owner complaints on file from Feb 4, 2025 to Feb 4, 2025.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2024 van
Severity index0.02024 vans average 12.5
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2024 Thor Motor Coach Sanctuary peaked in 2025, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202512026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2024 Thor Motor Coach Sanctuary name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2024 Thor Motor Coach Sanctuary

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Thor Motor Coach Sanctuary

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Feb 4, 2025Failure Dec 21, 2024Springville, UTElectrical system, Engine

    The secondary alternator has failed twice within 9mons. With the second failure the drive belt shredded causing the engine cooling system to stop working.

    NHTSA complaint 11640751
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 26-01 Jun 1, 2026 · Service Bulletin/Repair Instructions
    Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on th…
  • TSB 26-01 May 12, 2026 · Service Bulletin/Repair Instructions
    Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on th…
  • TSB 24-07 Oct 4, 2024 · Service Bulletin/Repair Instructions
    The interior lower panel of the sliding door may become loose and pull or warp away from the chassis sliding door. Adding snap buttons will resecure the interior panel flush to the door.
Source: NHTSA manufacturer communications files.