By year
Owner complaints about Thor vehicles peaked at 3 in 2018
Owner complaints filed with NHTSA, 2015 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Thor
The complete NHTSA record for Thor vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Thor recalls are filed by Thor Motor Coach, part of Thor Industries.
Owner complaints in the last five years010 on file in all, across 4 models
Recall campaigns200 in five years
Severity index10.0Crash, fire, injury or death per 100 complaints
Investigations13 service bulletins
Components
Structure draws the most owner complaints about Thor vehicles, 21% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Palazzo has the most complaints of any Thor model
Every Thor model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Palazzo | 2015 to 2019 | 10 | 10.0 | 18 | 1 |
| Aria | 2017 to 2019 | 0 | None | 13 | 0 |
| Daybreak | 2020 | 0 | None | 3 | 0 |
| Sequence | 2020 | 0 | None | 3 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Thor product
- 20V-308 May 27, 2020
Owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates
Equipment · 566 vehicles - 20V-169 Mar 20, 2020
Dinette/booth seat belt reinforcing brackets may be missing
Seat belts · 25 vehicles - 20V-148 Mar 17, 2020
Transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and…
Powertrain · 227 vehicles - 19V-789 Nov 4, 2019
Screws securing the solar panel to the luggage rack may fail causing the solar panel to detach
Equipment · 107 vehicles - 19V-775 Oct 28, 2019
Seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position
Electrical system · 378 vehicles - 19V-609 Aug 20, 2019
Battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical…
Electrical system · 1,941 vehicles - 19V-504 Jun 30, 2019
Vehicle control system software may cause the slide-out room to move unexpectedly
Equipment · 1,554 vehicles - 19V-200 Mar 14, 2019
Affected vehicles may have loose steering and tie rod arm bolts
Steering · 12 vehicles - 18V-780 Nov 5, 2018
Brake caliper mounting bolts may have been insufficiently tightened
Brakes · 134 vehicles - 18V-763 Oct 30, 2018
Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn…
Lighting · 1,769 vehicles
Source: NHTSA ODI recalls file.