Complaints over time
Complaints about the 2015 Thor Palazzo peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Thor Palazzo
Other, diesel, 4x2, built in United States. Owner complaints on file from Apr 5, 2018 to Oct 5, 2021.
Recall campaigns covering this model year4114k vehicles or units across those campaigns
Owner complaints2Close to the median 2015 other
Severity index0.02015 others average 5.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2015 Thor Palazzo name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2015 Thor Palazzo
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-758 | Nov 22, 2017 | See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf | Equipment | 110,400 | Part replacement |
| 17V-555 | Sep 7, 2017 | Windshield wipers may fail due to the system being incorrectly installed or secured | Visibility and wipers | 1,105 | Part replacement |
| 17V-096 | Feb 14, 2017 | Windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation | Visibility and wipers | 2,483 | Repair or modification |
| 15V-004 | Jan 8, 2015 | Affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification | Equipment | 154 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Thor Palazzo
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Oct 5, 2021Failure Sep 23, 202145,000 milesWillard, UTGlass, Side/rear
The contact owns a 2015 Thor Palazzo. The contact stated while driving 60 MPH, the rear driver’s side window detached from the motorhome and hit the road. The contact stated that he continued driving to his destination. The motorhome was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.
NHTSA complaint 11435577 - Filed Apr 5, 2018Failure Feb 1, 2017Guild, TN12v/24v/48v battery, Electrical system, Engine, Water heater
2015 THOR MOTOR COACH. CONSUMER WRITES IN REGARDS TO NUMEROUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE BATTERY HAS BEEN REPLACED MULTIPLE TIMES FOR NOT HOLDING A CHARGE AND THE HOT WATER HEATER WOULD NOT HEAT THE WATER AFTER USE. THE RADIO AND THE DASH CAMERA WERE INOPERABLE. THE 12 VOLT PLUGS ON THE DASH WERE NOT WORKING. THE 7 WAY PLUG IN THE BACK OF THE CAMPER DROPPED OFF AND WAS REPAIRED. THE LIGHT INDICATORS FOR THE LEVELING JACK APPEARED TO BE MALFUNCTIONING WHEN SETTING UP THE COACH. THERE WAS WATER FOUND IN THE BATTERY COMPARTMENT. ONE OF THE TOPPERS HAD TO BE REPLACED AND THE AWNING HAD TO BE ADJUSTED. MULTIPLE INDICATOR LIGHTS APPEAR ON THE DASH, INCLUDING THE CHECK ENGINE LIGHT, LOW COOLANT LIGHT AND OTHERS. *JS
NHTSA complaint 10980651
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019. - LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.