Complaints over time
Complaints about the 2019 Thor Palazzo peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearRemedy pending
2019 Thor Palazzo
Other, diesel, 4x2, built in United States. Owner complaints on file from Apr 30, 2019 to Apr 30, 2019.
Recall campaigns covering this model year33,335 vehicles or units across those campaigns
Owner complaints1Below the median 2019 other
Severity index0.02019 others average 8.9
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2019 Thor Palazzo name lighting
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2019 Thor Palazzo
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-504 | Jun 30, 2019 | Vehicle control system software may cause the slide-out room to move unexpectedly | Equipment | 1,554 | Software update |
| 19V-200 | Mar 14, 2019 | Affected vehicles may have loose steering and tie rod arm bolts | Steering | 12 | Repair or modification |
| 18V-763 | Oct 30, 2018 | Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn… | Lighting | 1,769 | Remedy pending |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Thor Palazzo
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 30, 2019Failure Mar 21, 20192,000 milesSioux Falls, SDExterior lighting
I HAVE NO REAR TAIL LIGHTS AND THE LEFT REAR TURN SIGNAL DOES NOT WORK. WHEN I ENTER MY VIN TO CHECK FOR RECALLS, IT SAYS INVALID PARAMETER. I TOOK IT TO FREIGHT LINER OF KC ON APRIL 18TH, 2019, THEY KEPT IT FOR 8 DAYS, SAID IT WAS NOT THEIR PROBLEM, IT WAS THOR'S PROBLEM, AND REQUIRED THAT I PAY THEM A $524 DIAGNOSTIC FEE BEFORE I COULD GET THE VEHICLE BACK.
NHTSA complaint 11204673
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
1 manufacturer communication cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
Source: NHTSA manufacturer communications files.