Complaints over time
Complaints about the 2004 Tiffin Phaeton peaked in 2009, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2004 Tiffin Phaeton
Other, diesel, 4x2, built in United States. Owner complaints on file from Mar 7, 2009 to Mar 7, 2009.
Recall campaigns covering this model year528k vehicles or units across those campaigns
Owner complaints1Below the median 2004 other
Severity index100.02004 others average 7.3
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2004 Tiffin Phaeton name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2004 Tiffin Phaeton
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 11V-082 | Feb 8, 2011 | Population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high… | Equipment | 10,683 | Not stated |
| 08V-509 | Oct 7, 2008 | Refrigerator may have a defect in the boiler tube | Equipment | 3,507 | Repair or modification |
| 07V-517 | Nov 5, 2007 | On certain motor homes equipped with a two-door refrigerator manufactured by the dometic corporation, these refrigerators may have a defect in the… | Equipment | 11,438 | Repair or modification |
| 05V-268 | Jun 3, 2005 | On certain class a motor homes equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which use webasto burner tubes, the burner… | Equipment | 302 | Repair or modification |
| 04V-383 | Aug 3, 2004 | Seat belt assemblies on certain motor homes fail to comply with the loop load requirements of federal motor vehicle safety standard no. 209 | Seat belts | 1,662 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2004 Tiffin Phaeton
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 7, 2009Failure Feb 13, 200924,000 milesOklahoma City, OKEquipment, Recreational vehicle/trailerFire
OUR RV REFRIGERATOR IGNITED CAUSING A FIRE IN THE BACK OF THE UNIT. IF WE HAD NOT BEEN HOME, OUR RV WOULD HAVE BEEN COMPLETELY DESTROYED. TWO DAYS FOLLOWING THIS INCIDENT WE RECEIVED A RECALL LETTER FROM DOMETIC WARNING OF A POSSIBLE FIRE DANGER. HOWEVER, THE UNIT THAT WE HAVE WAS NOT LISTED IN THE RECALL, BUT THE FIRE OCCURRED EXACTLY AS DESCRIBED IN THE RECALL LETTER. OUR ATTEMPTS TO CONTACT DOMETIC HAVE GONE UNANSWERED FOR TWO WEEKS. ( IE EMAIL AND TELEPHONE.) THIS INCIDENT REQUIRED THAT WE TURN OFF THE PROPANE USED TO HEAT OUR RV. THEREFORE NOT ONLY DO WE NOT HAVE A REFRIGERATOR, WE ARE UNABLE TO USE THE GAS HEATER. INFORMATION SHOULD BE FORTHCOMING FROM THE COMPANY AND IT IS NOT. *TR
NHTSA complaint 10261027
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
12 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- NHTSA #25E-004 (Cummins) Mar 12, 2025 · Other
CSA-043 FCCC Chassis with Cummins L9 Engine Low Pressure Fuel Hose Tiffin received from Daimler Campaign # F1016; Cummins Campaign # C7111. Cummins Inc. has decided that a defect which relates to motor vehicle safety exists in certain Cummins L9 engines man… - Letter to dealer Nov 10, 2017 · Service Bulletin/Repair Instructions
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced. - 16AWG Jul 16, 2015 · Service Bulletin/Repair Instructions
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA - WI-269 May 23, 2014 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA - WI-196 Mar 12, 2013 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA - SB-36 Nov 24, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE - C85-C86AC Jun 26, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA. - SB-20 Mar 29, 2008 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: THERE IS A POTENTIAL PROBLEM WITH THE WATER HEATER BY PASS IN YOUR UNIT. THERE IS A POSSIBILITY IT WAS INCORRECTLY PLUMBED. CSC LETTER WAS RECEIVED. *PE - SB-18 Nov 29, 2007 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: SPARTAN CHASSIS: THE LOCATION WHERE THE MUD FLAP ON CERTAIN PHAETONS COULD CAUSE PROBLEMS. THERE IS THE POTENTIAL FOR A HOLE TO RUB IN THE TRANS OIL COOLER. CSC LETTER WAS RECEIVED. *PE - SB-21 Mar 18, 2008 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVED. *PE - SB-23 Jun 6, 2008 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A WIRE IS NOT HOOKED UP AND NEEDS TO BE. THE NAVIGATIONAL SYSTEM WILL WORK UNTIL ITS PROGRAM FOR A DESTINATION AND GET THE PATH TO THE DESTINATION. CSC LETTER WAS RECEIVED.… - 04024 Nov 11, 2004 · Service Bulletin/Repair Instructions
A DEFECT MAY EXIST IN SOME SEAT BELTS MANUFACTURED AND SENT TO TIFFIN MOTORHOMES. RECALL 04E-024 HAS BEEN ISSUED. *TT
Source: NHTSA manufacturer communications files.