Complaints over time
Complaints about the 2012 Tiffin Phaeton peaked in 2013, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Tiffin Phaeton
Other, diesel, 4x2, built in United States. Owner complaints on file from Sep 12, 2013 to Nov 2, 2022.
Recall campaigns covering this model year751k vehicles or units across those campaigns
Owner complaints2Close to the median 2012 other
Severity index0.02012 others average 11.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2012 Tiffin Phaeton name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
7 recall campaigns cover the 2012 Tiffin Phaeton
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-841 | Dec 22, 2017 | These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the… | Equipment | 36,005 | Part replacement |
| 17V-121 | Feb 27, 2017 | Affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor | Engine and cooling | 35 | Not stated |
| 15V-880 | Dec 28, 2015 | Bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps | Equipment | 14,889 | Part replacement |
| 15V-612 | Sep 30, 2015 | Affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor | Engine and cooling | 140 | Repair or modification |
| 12V-228 | May 22, 2012 | These vehicles fail to comply with the requirements of federal motor vehicle safety standard number 121, “air brake systems” because they do not… | Brakes | 2 | Repair or modification |
| 12V-048 | Feb 8, 2012 | V-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation… | Engine and cooling | 13 | Repair or modification |
| 11V-416 | Aug 8, 2011 | Exhaust pipe is mounted too close to the underside of the floor | Engine and cooling | 149 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Tiffin Phaeton
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Nov 2, 2022Failure Nov 1, 2022Crestview, FLEngine
This vehicle like many thousands has a DEF system that uses Diesel Exhaust Fluid in addition to Diesel fuel. This POLLUTION CONTROL SCHEME, Installed by both Freight Liner and Cummins diesel, when it fails, it orverides all engine speed controls and only allows the vehicle to drive at 5 mph. THIS IS UNSAFE, DARK, HEAVILY TRAVELED ROADS WITH LARGE SEMI TRACTOR TRAILERS, BUS'S, PASSENGER CARS AND TRUCKS RUNNING AT 70- TO 90 MPH coming up on a 5 MPH vehicle presents a SERIOUS SAFETY ISSUE FOR HUMAN BEINGS, CHILDREN, AND ALL OTHERS AND IS OUTRAGEOUS THAT IT IS ALLOWED AND IT IS FORCED ONTO ALL DIESEL POWERED MOTOR HOMES AS WELL AS MILLIONS OF OTHER VEHICLES. DO WE HAVE ANY REAL SAFETY PEOPLE WHO ARE BEING PAID TO MAKE OUR VEHICLES AND ROADS SAFE, THAT GIVE A DAMN. THIS SPEED CONTROL LIMIT IS A TERRIBLE WAY TO ENFORCE A POLLUTION CONTROLS SYSTEM ON THE AMERICAN PEOPLE. WILL ANYONE HAVE THE BACKBONE TO CORRECT THIS UNSAFE, DUMB, SYSTEM, ANYONE. I WAS LEFT STRANDED ON A HIGHWAY YESTERDAY, Nov. 1, 2022 NEAR VERO BEACH, FLORIDA IN MY DIESEL PUSHER MOTOR HOME. I AM MAD AS HELL, AND ALL OF YOU SHOULD FIX THIS INSANE PROBLEM.
NHTSA complaint 11491959 - Filed Sep 12, 2013Failure Sep 3, 2012Crestview, FLEngine
TL* THE CONTACT OWNS A 2012 TIFFEN PHAETON. THE CONTACT STATED THAT THE CABIN WAS FILLED WITH EXHAUST FUMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 2,000.
NHTSA complaint 10543275
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
12 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MCD-009 Jun 9, 2025 · Other
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in. - Letter to dealer Nov 10, 2017 · Service Bulletin/Repair Instructions
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced. - 16AWG Jul 16, 2015 · Service Bulletin/Repair Instructions
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA - WI-269 May 23, 2014 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA - WI-196 Mar 12, 2013 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA - SB-36 Nov 24, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE - C85-C86AC Jun 26, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA. - TC-2011-296 Nov 2, 2011 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FORMERLY SB-34. INFORMATION PERTAINING TO CERTAIN MOTORHOMES IN REGARDS TO THE EXHAUST SHIELD (POWERGLIDE) WHICH IS MOUNTED TOO CLOSE TO UNDERSIDE OF FLOOR. *PE - WI-0189 Oct 28, 2011 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION IS BEING PROVIDED TO HELP PREVENT WATER FROM ENTERING THE UNIT AND COMING INTO CONTACT WITH WOODEN FLOOR BY USING SEALING UNDERNEATH BLACK PLASTIC CORNER COVERS AND FLAT FLOOR SL… - WI-0188 Aug 8, 2011 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: INFORMATION PROVIDED REGARDING THE HEAT SHIELD AND HEAT SOCK BEING ADDED TO POWERGLIDE 40QTH PHEATON. NO MODEL YEARS PROVIDED. *PE - RC-11V-416 Sep 8, 2011 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: THE INSULATION CAN MELT AND POSSIBLE CAUSE A FIRE DUE TO EXHAUST PIPE BEING MOUNT TOO CLOSE TO UNDERSIDE OF FLOOR. *PE - SB-34 Sep 8, 2011 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOME: SEE DOCUMENTS RELATED TO RECALL 11V-416 FOR OWNER LETTER. THE INSULATION CAN MELT DUE TO EXHAUST PIPE BEING MOUNTED TO CLOSE TO UNDERSIDE OF FLOOR. THIS COULD RESULT IN A POSSIBLE FIRE. *PE
Source: NHTSA manufacturer communications files.