Complaints over time
Complaints about the 2015 Tiffin Phaeton peaked in 2015, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Tiffin Phaeton
Other, diesel, 4x2, built in United States. Owner complaints on file from Aug 14, 2015 to Jan 16, 2017.
Recall campaigns covering this model year351k vehicles or units across those campaigns
Owner complaints2Close to the median 2015 other
Severity index50.02015 others average 5.9
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2015 Tiffin Phaeton name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2015 Tiffin Phaeton
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-841 | Dec 22, 2017 | These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the… | Equipment | 36,005 | Part replacement |
| 15V-880 | Dec 28, 2015 | Bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps | Equipment | 14,889 | Part replacement |
| 15V-297 | May 19, 2015 | In the affected vehicles, moisture may enter the slide-out controller and cause the "switch out" connection to short, and cause the motorhome… | Equipment | 304 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Tiffin Phaeton
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jan 16, 2017Failure Jan 16, 20175,000 milesHuntington Beach, CAEngineFire
CUMMINS INC. ISSUED A FIELD ACTION, ATC1747 TO PREVENT PRESSURIZED ENGINE FUEL LEAKS. WE RECEIVED A LETTER FROM CUMMINS DATED JULY 28 2016 STRONGLY ENCOURAGING CUMMINS COMPLIMENTARY INSTALLATION OF FUEL SUPPLY LINE ISOLATORS ON #1 AND #6 FUEL INJECTORS. CUMMINS IS NOW SAYING THAT WE DIDN'T ACT ON THE OFFER QUICKLY ENOUGH AND THEY'VE RETRACTED THEIR OFFER TO INSTALL THE FUEL SUPPLY LINE ISOLATORS AT NO CHARGE. OUR RV ENGINE IS STILL UNDER CUMMINS FACTORY WARRANTY WITH ONLY 5,000 MILES, AND WE HAVE ALREADY HAD A SERIOUS PRESSURIZED FUEL SYSTEM LEAK AT THE FUEL INJECTORS, THAT WAS REPAIRED UNDER WARRANTY. WE WANT CUMMINS TO INSTALL THE FUEL SUPPLY LINE ISOLATORS TO PREVENT A FIRE IN OUR RV ENGINE, WHILE THE ENGINE IS UNDER WARRANTY.
NHTSA complaint 10945574 - Filed Aug 14, 2015Failure Aug 14, 20152,009 milesNorth Cape MAY, NJAir bags
DRIVING WEST ON INTERSTATE 80 IN PENNSYLVANIA RAN OVER A SEVERE POTHOLE THEN WHEN PULLING INTO A PARKING AREA NOTICED A LOUD AIR LEAK FROM THE REAR WHICH RENDERED THE VEHICLE UNDRIVABLE. READ THAT OTHERS HAD THIS ISSUE ON THE SAME VEHICLE AND AM CONCERNED THAT THIS IS AN ISSUE IF THE AIR PRESSURE DROPS BELOW 65PSI THE VEHICLE WILL COME TO A SUDDEN STOP ENDANGERING OCCUPANTS AND PEOPLE/PROPERTY SURROUNDING THE INCIDENT. THE FOLLOWING IS FROM AN INTERNET FORUM ALERTING OTHER TO THE HAZARD "AFTER CALLING FREIGHTLINER DIRECTLY THEY ADMITTED THEY SPEC'ED THE WRONG AIRBAGS ON THE REAR! SO HOPEFULLY YOUR DEALER REPLACE BOTH SIDES WITH A NEW PART LOC# W0711F021 I THINK IS THE RIGHT NUMBER I HAVE THE TAG BUT IT HAS ABOUT 5 DIFFERENT #'S ON IT! " TIFFIN MOTOR HOME SERIAL NUMBER: 40AH0099652159291 PLEASE HELP, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA complaint 10748841
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
10 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MCD-009 Jun 9, 2025 · Other
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in. - Letter to dealer Nov 10, 2017 · Service Bulletin/Repair Instructions
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced. - SB-49 Aug 11, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO MISPLACED WIRES FOR GENERATOR, WERE NOT SHIPPED FOR SOME MOTORHOMES, AND GENERATOR WILL FAIL TO START CORRECTLY DUE TO BEING THE AGS MODULE'S POWER W… - SB-48 Aug 5, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. INFORMATION PROVIDED ON INSTRUCTIONS FOR INSTALLING LOCK WASHERS FOR HOUSE BATTERY DISCONNECT SOLENOID. MODEL 2016 ALLEGRO RED, PHAETON AND ALLEGRO BUSSES… - 16AWG Jul 16, 2015 · Service Bulletin/Repair Instructions
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA - SB-44 Jan 13, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME 2015 PHAETONS AND ALLEGRO BUSES UPGRADING WIRING HARNESS THAT WAS INSTALLED ON 2015 PHAETONS AND ALLEGRO BUSES. *TA - WI-269 May 23, 2014 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA - WI-196 Mar 12, 2013 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA - SB-36 Nov 24, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE - C85-C86AC Jun 26, 2015 · Service Bulletin/Repair Instructions
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
Source: NHTSA manufacturer communications files.