Complaints over time
Complaints about the 2025 Tiffin Phaeton by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Tiffin Phaeton
Other, diesel, 4x2, built in United States. Owner complaints on file from Apr 27, 2026 to Apr 27, 2026.
Recall campaigns covering this model year1679 vehicles or units across those campaigns
Owner complaints1Close to the median 2025 other
Severity index0.02025 others average 12.2
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2025 Tiffin Phaeton name driver assistance
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2025 Tiffin Phaeton
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-566 | Jul 30, 2024 | PowerGlide chassis controller may have insufficient circuit protection, which can result in a blown fuse and cause an engine shutdown | Electrical system | 679 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Tiffin Phaeton
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 27, 2026Failure Apr 18, 2026Clarksville, OHAdaptive cruise control, Warnings
Hello, I would like to report a safety issue related to my motorhome. I have a 2025 Tiffin Phaeton 40IH on a Freightliner Custom Chassis, VIN [XXX] . Freightliner Custom Chassis has a safety system called Roadwatch which is a collision avoidance device that integrates the Adaptive Cruise Control and the Standard Cruise Control. When the vehicle experiences heavy rain a driver information screen displays the message “Radar Screen Blocked”, obviously due to heavy rain, and it renders all of Roadwatch system inoperative. However when the rain subsides and the driver message clears the entire Roadwatch system DOES NOT return to normal operation. After calling Freightliner Custom Chassis I was told the engine needs shut off and restarted to clear the malfunction! This forces the driver to find a safe place to pull off the road and accomplish the reset. But in the meantime the vehicle is driven without a critical piece of safety equipment that was designed to improve safety, when in actuality decreases safety after each rain event. I am writing you this so you are informed of the situation should a traffic accident happen you have a better picture of what may have happened and to hopefully force the manufacturer to issue a recall and resolution to this defect. Respectively submitted, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11734088
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SB-77 Sep 22, 2025 · Service Bulletin/Repair Instructions
TriMark brought to Tiffin’s attention that on certain 2025 and 2026 Allegro Breeze; 2025 and 2026 Allegro Bus; 2025 and 2026 Allegro RED 360; 2025 and 2026 Byway; 2025 and 2026 Phaeton; 2025 and 2026 Zephyr Motorhomes that are equipped with PTL entry doors … - CSA-045 Sep 8, 2025 · Other
Tiffin sent out an addendum to be added to Owner's Manuals that states, "Tiffin Motorhomes recommends that all diesel units be refueled using standard automotive-grade diesel fuel pumps, rather than high-flow commercial truck stop pumps. The fuel delivery r… - MCD-009 Jun 9, 2025 · Other
Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in. - MCD-006 Nov 13, 2024 · Other
Tiffin sent out letter asking customer to please review the enclosed information for the proper operation of the Starlink System in their Tiffin Motorhome. And after reviewing the information, to add it to their Owner's Manual for future reference. - SB-75 Oct 29, 2024 · Service Bulletin/Repair Instructions
It has come to our attention that on certain Tiffin motorhomes equipped with optional Go Power! solar panel solar panels systems, the 30A inline fuse located before the cable entry plate should be removed. The plastic housing surrounding the fuse may becom… - CSA-40 Aug 5, 2024 · Other
Daimler Truck North America on behalf of its Freightliner Trucks Division and wholly owned subsidiaries have issued NHTSA #24C-392 and #24V-393 on certain 2025 model year vehicles. The affected vehicles may be missing the snap ring on the preset hubs and/o…
Source: NHTSA manufacturer communications files.