AutoStatsIQ
Data through Oct 2026
Model year

2020 Toyota Avalon Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (3)Complaints (0)Investigations (1)Bulletins (134)
Recall campaigns covering this model year31.04M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Toyota Avalon Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2020 Toyota Avalon Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Toyota Avalon Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
23V-865Dec 20, 2023Short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deployingAirbags999,901Part replacement
20V-734Nov 25, 2020Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production,…Airbags161Part replacement
20V-064Feb 6, 2020Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externallyEngine and cooling44,191Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Toyota Avalon Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • DP22005 Defect petition, Electrical system
      Pedestrian alert sounds
      Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    134 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • T-SB-0110-20 Rev2 Aug 20, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
    • T-SB-0051-26 Aug 20, 2026 · Service Bulletin/Repair Instructions
      This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
    • 24TE04 Aug 11, 2026 · Warranty Program/Extension
      Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow…
    • 26TF01 Aug 11, 2026 · Emissions
      TECHNICAL INSTRUCTIONS FOR EMISSION NONCOMPLIANCE RECALL 26TF01 Certain 2018 – 2024 Model Year Camry HV and 2019-2022 Avalon HV Fuel Cap Negative Pressure Valve & Fuel Filler Dust Intrusion
    • 26TF01 Aug 11, 2026 · Emissions
      Under certain conditions, debris can accumulate inside the fuel cap causing potential fuel vapor leaks that can cause increased evaporative emissions to exceed the regulated limits. This issue will not trigger the M.I.L. (Malfunction Indicator Lamp)
    • T-SB-0104-21 Rev2 Feb 27, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
    • T-SB-0106-22 Rev2 Jan 30, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
    • T-SB-0001-26 Jan 28, 2026 · Service Bulletin/Repair Instructions
      Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
    • T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
      Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • 24TE04 Aug 7, 2025 · Service Campaign
      The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the i…
    • T-SB-0112-24 Rev2 Jun 19, 2025 · Service Bulletin/Repair Instructions
      Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will…
    • T-TT-0784-25 Rev1 Jun 17, 2025 · Service Bulletin/Repair Instructions
      Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
    • T-TT-0784-25 Jun 13, 2025 · Service Bulletin/Repair Instructions
      Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
    • T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
      The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
    • T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • 24TE04 Feb 20, 2025 · Warranty Program/Extension
      Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow…
    • T-SB-0106-22 Rev2 Feb 11, 2025 · Service Bulletin/Repair Instructions
      Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicle…
    • T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • 24TE04 Feb 20, 2025 · Warranty Program/Extension
      Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow…
    • T-SB-0106-22 Rev2 Feb 11, 2025 · Service Bulletin/Repair Instructions
      Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicle…
    • T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • T-SB-0112-24 Rev1 Jan 5, 2025 · Service Bulletin/Repair Instructions
      Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will…
    • T-SB-0110-20 Rev2 Dec 10, 2024 · Service Bulletin/Repair Instructions
      This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the batter…
    • 24TE04 Dec 9, 2024 · Warranty Program/Extension
      CUSTOMER SUPPORT PROGRAM 24TE04 Multiple Model & Model Year Toyota Vehicles Coverage for Flow Shut-off Valve Coolant Leak Frequently Asked Questions
    • 24TE04 Dec 9, 2024 · Warranty Program/Extension
      Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow…
    • T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • 24TE04 Dec 5, 2024 · Warranty Program/Extension
      Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow…
    • T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
      Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin …
    • 24TE04 Dec 5, 2024 · Warranty Program/Extension
      In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Flow Shut-off Valve Coolant Leak on multiple Model & Model Year Toyota Vehicles. Although the flow shut-off valve …
    • T-SB-0112-24 Dec 5, 2024 · Service Bulletin/Repair Instructions
      Some 2018 – 2021 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit a condition in which an “Engine Maintenance Required” message is displayed in the Multi-Information Display (MID). Additionally, the vehicle will…
    • T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • 24TE04 Dec 2, 2024 · Warranty Program/Extension
      This Customer Support Program provides coverage as it applies to Flow Shut-off Valve Coolant Leak on Certain 2019-2021 Avalon & Avalon HV, 2018-2021 Camry & Camry HV, Certain 2020-2021 Corolla, Certain 2019-2021 Corolla HB, 2020-2021 Highlander, Certain 201…
    • 24TE04 Dec 2, 2024 · Warranty Program/Extension
      Frequently Asked Questions CUSTOMER SUPPORT PROGRAM 24TE04 Multiple Model & Model Year Toyota Vehicles Coverage for Flow Shut-off Valve Coolant Leak
    • 24TE04 Dec 2, 2024 · Warranty Program/Extension
      Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow…
    • T-SB-0032-23 Rev2 Nov 5, 2024 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE November 05, 2024: This bulletin is now obsolete. Please see T-SB-0101-24.
    • T-SB-0101-24 Oct 30, 2024 · Service Bulletin/Repair Instructions
      Some 2019 – 2022 model year Avalon and Avalon Hybrid, 2018 – 2024 model year Camry, and 2018 – 2025 model year Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked and/or a carpet loop is torn. T…
    • T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • T-SB-0061-23 Rev1 May 17, 2024 · Service Bulletin/Repair Instructions
      Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
    • T-SB-0062-23 Rev1 May 15, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • T-SB-0032-23 Rev2 Jun 24, 2024 · Service Bulletin/Repair Instructions
      Some 2019 – 2022 model year Avalon and Avalon Hybrid and 2018 – 2024 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur…
    • T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
      This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
    • T-TT-0694-22 Rev2 Jun 6, 2024 · Service Bulletin/Repair Instructions
      After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU…
    • T-SB-0032-23 Rev2 Jun 24, 2024 · Service Bulletin/Repair Instructions
      Some 2019 – 2022 model year Avalon and Avalon Hybrid and 2018 – 2024 model year Camry and Camry Hybrid vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur…
    • T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
      This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
    • T-TT-0694-22 Rev2 Jun 6, 2024 · Service Bulletin/Repair Instructions
      After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that the cause of the ECU…
    • T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    Source: NHTSA manufacturer communications files.
    About service bulletins