Complaints over time
Complaints about the 2025 Toyota BZ4X peaked in 2025, with 4 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Toyota BZ4X
SUV, electric, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Nov 20, 2025 to May 3, 2026.
Recall campaigns covering this model year21.12M vehicles or units across those campaigns
Owner complaints5Below the median 2025 suv
Severity index20.02025 suvs average 8.9
First 24 months5Complaints in its first two years
Components
40% of complaints about the 2025 Toyota BZ4X name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2025 Toyota BZ4X
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-744 | Oct 30, 2025 | Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse | Back-over prevention | 1,024,407 | Software update |
| 25V-577 | Sep 4, 2025 | During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative | Visibility and wipers | 94,320 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Toyota BZ4X
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed May 3, 2026Failure Apr 8, 2026Orlando, FLElectrical system, Engine
The front drive motor went out
NHTSA complaint 11735351 - Filed Dec 22, 2025Failure Dec 19, 2025Edison, NJService brakes, SteeringCrash
While driving the road was wet the vehicle brake failure and the steering wheels stopped completely lost control of the vehicle and keep running over the curb and hit moving vehicle
NHTSA complaint 11706584 - Filed Nov 23, 2025Failure Sep 5, 2025dorchester, MAUnknown or other
I just bought the toyota bz4x about 2 weeks run 1000 miles start knocking noise rear wheels, and then I brought to dealer ship , they can not repair , they told me to wait for corperate call, but right now knocking sound get in more, I want to recall, because I want get refund
NHTSA complaint 11701082 - Filed Nov 20, 2025Failure Sep 12, 2025Dorchester, MASuspension, Unknown or other, Wheels
a client states there is a knocking noise over un road more so from the rear wheels driving @ 10 MPH believes more so R/R wheel . they already fix two time , but still more knoking soung, the dealership service can not fix
NHTSA complaint 11700678 - Filed Nov 20, 2025Failure Sep 12, 2025Dorchester, MASuspension, Unknown or other, Wheels
toyota bz4x 2025 ran 600 miles ony knocking noise over un road more so from the rear wheels driving 10 MPH
NHTSA complaint 11700668
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
46 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- T-SB-0043-26 Aug 5, 2026 · Service Bulletin/Repair Instructions
Some 2023 – 2025 model year bZ4X vehicles may exhibit a creaking noise coming from the strut mounting bearing of the front suspension when turning. A new part has been developed to address this condition. - T-TT-0801-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
Some Customers for the above vehicles may have complaint of the following: unable to charge the vehicle using the supplied level 1 or 2 charger. Additionally, most will indicate one or more of the LEDs on the charger will illuminate at the time of no charg… - T-TT-0801-26 Mar 6, 2026 · Service Bulletin/Repair Instructions
Some Customers for the listed vehicles may have complaint of the following: unable to charge the vehicle using the supplied level 1 or 2 charger. Additionally, most will indicate one or more of the LEDs on the charger will illuminate at the time of no charg… - 26TH01 Jan 23, 2026 · Other
Toyota is conducting a noncompliance equipment recall involving certain Rear Combination Lamp service parts for Toyota bZ4X sold from December 2023 to November 2025 in the U.S. Approximately 80 service parts are involved in this recall. The subject rear com… - T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - 25TD03 Nov 4, 2025 · Service Campaign
Model Year 2023-2025 bZ4X vehicles have charge ports that use the CCS standard. This program is for lessees and owners of these vehicles to receive 1 complimentary NACS Charging Adapter per vehicle to enable charging at stations using the NACS standard. - T-TT-0784-25 Rev1 Jun 17, 2025 · Service Bulletin/Repair Instructions
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs. - T-TT-0784-25 Jun 13, 2025 · Service Bulletin/Repair Instructions
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs. - T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. - T-TT-0779-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - T-TT-0779-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - T-SB-0021-25 Feb 10, 2025 · Service Bulletin/Repair Instructions
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu… - T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als… - T-SB-0021-25 Feb 10, 2025 · Service Bulletin/Repair Instructions
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu… - T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als… - T-SB-0015-25 Jan 29, 2025 · Service Bulletin/Repair Instructions
Some 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration s… - T-SB-0013-25 Jan 24, 2025 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - T-SB-0011-25 Jan 23, 2025 · Service Bulletin/Repair Instructions
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S… - T-TT-0770-24 Dec 18, 2024 · Service Bulletin/Repair Instructions
Customers or Technicians may want to view the user manual or the troubleshooting guide for the Toyota EV Charger (Part Number PTQ64-00240). Basic operation and diagnostic troubleshooting information is not found in the vehicle’s Owner’s Manual or the Repair… - T-SB-0118-24 Dec 11, 2024 · Service Bulletin/Repair Instructions
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper ope… - T-SB-0104-23 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - T-SB-0004-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (… - T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin … - T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - T-SB-0021-24 Rev2 Nov 22, 2024 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-TT-0757-24 Jun 19, 2024 · Service Bulletin/Repair Instructions
Some customers may notice momentary power dips on graphs produced by the Charge Point Charger’s phone App during A/C charging. - T-SB-0021-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-SB-0004-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (… - T-SB-0104-23 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - T-SB-0023-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic… - T-TT-0757-24 Jun 19, 2024 · Service Bulletin/Repair Instructions
Some customers may notice momentary power dips on graphs produced by the Charge Point Charger’s phone App during A/C charging. - T-SB-0021-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-SB-0004-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (… - T-SB-0104-23 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - T-SB-0023-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic… - T-SB-0023-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic… - T-SB-0021-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-SB-0023-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic… - T-SB-0021-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. - T-SB-0004-24 Feb 6, 2024 · Service Bulletin/Repair Instructions
TSB: 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Serv… - T-PANT-2024-001- Feb 1, 2024 · Service Bulletin/Repair Instructions
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over time as inventory le… - T-SB-0104-23 Dec 21, 2024 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
Source: NHTSA manufacturer communications files.