2023 Toyota Crown

20 complaints on file, page 1 of 1.

1. Filed Aug 31, 2026Failure Aug 29, 2026Chicago, ILBody

   lower exterior door molding panels completely detach and fly off the vehicle at highway speeds due to a failure of the factory plastic mounting clips, creating an immediate road debris hazard for vehicles traveling behind me.

   NHTSA complaint 11760863
2. Filed Jul 3, 2026Failure Jun 30, 2026Rock Hill, SCFuel/propulsion system, Power train, Vehicle speed control

   When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.

   NHTSA complaint 11748119
3. Filed Apr 23, 2026Failure Mar 10, 2026Berlin, CTEngine and engine cooling, Defroster/defogger/hvac system

   See attached document for complaint.

   NHTSA complaint 11733196
4. Filed Jan 30, 2026Failure Jan 29, 2026Aurora, COCamera

   Issue with Rear Camera not turning off when car is placed in Drive. notified Toyota Corp twice and dealership about this issue. There is a total loss of multimedia display when this happens. When I put the car in Park turn off the the car and restart the rear camera turns off. I have notified Toyota twice about this issue. The response I get from the dealership is that there is a recall for the camera on the Crown, but it does not exist yet. Toyota corporate told me that I need to have the dealership do a diagnostic done on the car.

   NHTSA complaint 11714469
5. Filed Dec 31, 2025Failure Oct 20, 202560,000 milesNorth Little Rock, ARElectrical system

   The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehicle in. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

   NHTSA complaint 11708080
6. Filed Dec 17, 2025Failure Dec 17, 2025Vermilion, OHElectrical system

   The contact owns a 2023 Toyota Crown. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint 11705525
7. Filed Aug 18, 2025Failure Jul 1, 2025Marietta, GAUnknown or other

   When at a stop and making a right turn the vehicle shudders or lags when I push the gas. This is consistent with another case I found on the internet 11595863. I have taken it to the dealership 3 times since purchase. The last time they reset software but I am afraid to drive it because the reset the software the first time.

   NHTSA complaint 11681335
8. Filed Aug 7, 2025Failure Jul 13, 2025Fort Mohave, AZHood

   With an odometer reading of 39000 miles, a piece of trim, the piece in front of the hood, flew up and the clips are broken. This happened while driving at 83mph on an interstate.

   NHTSA complaint 11679216
9. Filed May 30, 2025Failure May 30, 202514,850 milesSan Antonio, TXVisibility

   The contact owns a 2023 Toyota Crown. The contact stated that while driving at 50 MPH, the driver’s side window was vibrating abnormally. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,850.

   NHTSA complaint 11664014
10. Filed Dec 3, 2024Failure Dec 3, 2024Suffern, NYBlind spot detection

    I bought the car in September 2023. The first time I found that the blind spot light of the left rearview mirror was not on was in February 2024. Because the blind spot light was not on and I didn't see any vehicles in the rearview mirror, I almost hit the car behind me when I changed lanes. The other party honked at me to show dissatisfaction. I found that the blind spot light on the left was not on, but the blind spot light on the right was normal. I recorded a video at the time. So I reported the situation when I changed the oil at the Toyota dealer in Ramsey, NY. They replied that everything was normal. Today, [XXX], I encountered the same problem again. When I changed lanes, I almost hit the vehicle behind me. I also recorded a video. This failure brought me serious anxiety and safety hazards. One thing to add is that this situation often occurs when the remote start is used with a mobile phone or car key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11628720
11. Filed Nov 22, 2024Failure Jan 1, 2024Visalia, CAEngine, Fuel/propulsion system, Unknown or other

    I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.

    NHTSA complaint 11626875
12. Filed Sep 17, 2024Failure Sep 16, 2024Huntsville, TXElectrical system, Engine, Power trainCrash1 injured

    On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.

    NHTSA complaint 11615055
13. Filed Aug 4, 2024Failure Aug 1, 2024Suwanee, GAEngine, Power train

    I have experienced several instances while driving of Hesitation/Non-Linear Acceleration from a stop. When light turns green, on occasion when I accelerate, the vehicle hesitates then lurches forward into traffic. Have also experienced this issue when waiting to make a turn - car hesitates then lurches forward. I have almost had an accident due to this issue. According to Toyota Crown internet forum, this is a common issue with the 2023 Crown Platinum and Toyota is not being helpful in dealing with this safety issue.

    NHTSA complaint 11606382
14. Filed Jun 22, 2024Failure May 18, 2024Tomball, TXEngine, Power train

    Transmission Vehicle did not respond to acceleration when I turned onto a feeder street causing us to almost be hit Problem did not reproduce when I took it to dealership to be corrected. Please note that the 23 Highlander with this exact engine had this exact problem and I've attached TSB-0087-23 that Toyota developed for that particular vehicle. AGAIN, THIS TSB IS NOT FOR MY 23 CROWN HOWEVER, MY CROWN IS EXPERIENCING THE SAME ISSUE. Vehicle was inspected, 28 May 2024, invoice # 1780495 and service said "could not verify customer complaint at this time. No codes to diagnose at this time. No repair recommendation due to current codes There were no warning lamps, messages or other symptoms of the problem. First appeared 18 May 2024. Took to dealership for evaluation/correction on 28 May 2024.

    NHTSA complaint 11595863
15. Filed Jun 16, 2024Failure Sep 22, 2023Verona, WIBody

    I have the same issue as the one below that has already been listed on this site. We need a toyota engineer to figure this out the dealerships have no clue how to fix. upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure if this is where the air is seeping through, but many reported that changing the seal had no impact on noise. Dealership seems clueless.

    NHTSA complaint 11594610
16. Filed May 28, 2024Failure May 14, 2024Aurora, COPower train, Unknown or other

    Notified Toyota Corp by customer service via phone. Issue with car jerking forward while in Park or in neutral , especially when cold and warming up. Car does not move more than an inch to two inches due to parking paw catching vehicle. Difficult electronic gear shift to operate. Issue with not being able to get car back into drive from neutral especially if on moving tracking car wash. Usually, I have to turn off car while vehicles in motion. This is very scary when another car is behind me. Last time the car wash had to come to a total stop until I put the car back into neutral. Notification to dealer about the issue.

    NHTSA complaint 11591014
17. Filed Apr 2, 2024Failure Oct 2, 2023Indian rocks beach, FLBody, Unknown or other

    Upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure if this is where the air is seeping through, but many reported that changing the seal had no impact on noise. Dealership seems clueless.

    NHTSA complaint 11580729
18. Filed Mar 20, 2024Failure Mar 20, 2024Aurora, COPower train, Unknown or other

    Unable to select Drive when car is moving from the neutral position especially if going through automatic car wash . I've had to stop the car totally to be able to move the car from neutral to drive. I also had to put the car in Park at times from neutral to get the car to shift into drive.This is extremely stressful and sometimes dangerous if a car is behind me. Notified Toyota Corporate and plan to take to Toyota Service to help diagnose why this is happening. Also, car has a tendency to move forward when warming up in park and the engine is cold. It does not go anywhere because the Parking mechanism keeps the car from moving anymore forward. This is less noticeable when the Parking Brake is on while car is warming up.

    NHTSA complaint 11578562
19. Filed Mar 6, 2024Failure Feb 27, 2024Delta, ALAir bagsCrash1 injured

    Vehicle 2023 Toyota Crown XLE Hybrid - 02/27/2024 - My vehicle was at a complete stop and was hit on the driver's side of the vehicle by a fully loaded dump truck traveling at 55 mph. The impact was so hard that my head hit the window. State Farm did their investigation and totaled the vehicle (less than 6 months old and approximately 6000 miles). Not one air bag deployed with that hard of an impact - not one! Unfortunately I am at fault as I had proceeded from my stop sign when I realized oncoming traffic did not have a stop sign. Before I could correct my error, I was hit on the drivers side of the vehicle.

    NHTSA complaint 11575904
20. Filed Mar 2, 2024Failure Mar 1, 2024Johnston, IAPower train

    The same problem for Toyotas creeping forward has happened to my crown. The crown creeped forward while in neutral. I have done it Multiple times to verify that it does happen.

    NHTSA complaint 11575029