2024 Toyota Crown

18 complaints on file, page 1 of 1.

1. Filed Sep 24, 2026Failure Aug 27, 2026basalt, COElectrical system, Adaptive cruise control, Vehicle speed control

   Previous recall for "driver monitor UNAVAILABLE see owners manual". The main panel in front of the driver continues to turn off SAYS DRIVER'S FACE UNAVAILABLE, SIT UP, and MORE other features of the car THAT PREVENT THE CAR FROM FUNCTIONING CORRECTLY AND FAILS TO ALLOW ME TO ENJOY MY NEW CAR. TURNS CRUISE CONTROL OFF, BEEPS NON STOP, THIS WAS A PREVIOUS RECALL THAT TOYOTA CLAIMS "THEY FIXED VIA OVER THE AIR UPDATES"! iT HAS NOT FIXED THIS PROBLEM DESPITE ASSURANCES. mileage 26400. 3 OF MY 4 CARS ARE TOYOTA AND ENGAGEMENT SHOULD BE RENAMED ALIENATION AND A WASTE OF TOYOTA OWNERS TIME. LET'S GO PLACES....RENAME, let's not fix the toyota issues and jerk the customer off with lies and failures.!

   NHTSA complaint 11766655
2. Filed Jul 13, 2026Failure Jul 11, 2026Galt, CAFuel/propulsion system, Power train, Vehicle speed control

   When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to accelerate and the vehicle refuses, another driver might not anticipate this and put you at risk of a crash due to the inability to accelerate properly and safely.

   NHTSA complaint 11750146
3. Filed Jun 14, 2026Failure Jun 14, 2026Stafford, VAPower train, Unknown or other

   Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issue…but it represents a significant safety concern when it happens if pulling out from a stop to merge into oncoming traffic. The driver of the vehicle judges if it is safe to make a right turn on red (for example) and when the car does not perform as expected and there is a loss of torque or acceleration, this creates an opportunity for other drivers to rear end you as your vehicle is moving at a very slow rate of speed and not accelerating to appropriate traffic conditions.

   NHTSA complaint 11743981
4. Filed Jun 6, 2026Failure Jun 6, 2026Columbus, INHood

   Hood prop rod comes loose from hood when tying to lift hood slightly so I can close it.

   NHTSA complaint 11742444
5. Filed May 27, 2026Failure May 15, 2026Dayton, OHElectrical system, Engine, Fuel/propulsion system

   2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.

   NHTSA complaint 11740408
6. Filed May 14, 2026Failure May 13, 2026Midlothian, VAUnknown or other

   The main instrument panel on numerous occasions remains locked on “Experience Drive Connect”, usually when starting the vehicles, but occasionally when the vehicle is being driven. Sometimes when we can turn off the car and restart, the screen will begin normal functions. Yesterday the screen remained locked after 5 shut-downs and we had to drive with a locked screen. This causes the loss of some critical functions. The fact that there remains no remedy places drivers at greater risk and should not be acceptable to the FTC nor affected Toyota drivers. We should not have to trade a higher end 2024 vehicle with 10K miles for another brand to remedy this issue. Additionally, the vehicle may lose trade value with a pending recall that prevents dealers from certifying the auto.

   NHTSA complaint 11737787
7. Filed Jan 29, 2026Failure Jan 28, 2026Marana, AZCamera

   I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I did immediately and back to the dealer for about the 6th time for the same issue.

   NHTSA complaint 11714107
8. Filed Dec 24, 2025Failure Dec 17, 2025basalt, COService brakes, Steering

   With "hold" feature engaged after 3 to 4 minutes car moved forward ON IT's own and main panel displayed EPS TURNED on. this happened 4 times in about 15 minutes. AFTER I had car in the dealership THAT DAY.

   NHTSA complaint 11706915
9. Filed Dec 10, 2025Failure Nov 11, 2025Basalt, COElectrical system, Service brakes, Steering

   I had Hold feature engaged during a I-70 construction traffic stop. after 7 or 8 minutes auto rolled forward by it's self and something like eps turned on. I was floored at this hazzard and it could have killed someone, if they were infront of my auto.

   NHTSA complaint 11704204
10. Filed Oct 28, 2025Failure Oct 19, 2025Lawton, OKEngine

    Intermittently as I press on the brake, the engine loses power, engine feels like it is going to die and the charge meter on the dash display drops to no charge. Right before the engine dies the engine regains charge on the dash display charge meter and the engine returns to normal. So far the engine has never totally died on me yet.

    NHTSA complaint 11696024
11. Filed Jul 9, 2025Failure Oct 30, 20247,000 milesRichmond, VAEngine

    The contact owns a 2024 Toyota Crown. The contact stated that while attempting to accelerate from a stop, the vehicle hesitated while accelerating. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that no cause for the failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.

    NHTSA complaint 11672331
12. Filed Jul 4, 2025Failure Jul 3, 2025Live Oak, FLEngine, Power train

    When starting into traffic from a dead stop - stop sign, merging, traffic light - the car hesitates acceleration. It stumbles and shudders like it has run out of gas for h n it has not. This puts me in danger when pulling out into traffic since the car does not take off properly. The car has 16,151 miles on it and this issue has begun within the last 60 days. It has had no previous problems. I have not yet taken it to a dealer. There are no warning lights lit wh n this happens. The date below is the most recent.

    NHTSA complaint 11671241
13. Filed Dec 3, 2024Failure Dec 3, 2024Bryan, TXEngine, Fuel/propulsion system, Unknown or other

    2024 Crown Platinum 5k miles. This incident has happened several times. The car will completely stall out, have no power, won’t move. It’s random at times and other times it after a stop sign, yield, or slow down in speed. When you go to give it gas you have to stick the gas pedal to the floor and pray it will go. It always comes out of it, but takes a few seconds to get it together. It’s like it doesn’t know what mode it’s in- hybrid or power, so it sits and thinks about it. This could be deadly in the right situation.

    NHTSA complaint 11628693
14. Filed Sep 28, 2024Failure Sep 28, 2024Fishers, INService brakes

    When the car is cold the brake is applied, the start button is pushed, the engine starts. The transmission is set to either drive or reverse, the gas pedal is lightly pushed where the brake is still applied by the car. If acceleration further to get moving, the car lurches forward (startling the driver). I nearly hit my garage front wall.

    NHTSA complaint 11617027
15. Filed Aug 9, 2024Failure Jul 31, 2024Joplin, MOElectrical system, Vehicle speed control

    To whom it may concern, We purchased a brand-new car (2024 Toyota Crown Platinum Hybrid Max) from Fletcher Toyota in Joplin, MO for $50,000 USD around May or June of 2024. We have had 2 unresolved issues with the new car and the dealership has not resolved the issues even though it is under a bumper-to-bumper warranty. The 2 issues are that the wireless phone charger in the car is malfunctioning and not working with any phone we put with it, and the second concern is the accelerator will randomly quit working which can be dangerous. This is our only car for transportation. I took the car to the dealership to be fixed and spoke with a service employee. He told us that the issues were not acting up at the time of the visit so he couldn't fix anything. I then insisted I take his mechanic on a test drive with me where both issues presented, and they reported they would file a claim with Toyota. After several days of not hearing anything, I called the Service department manager, who did not answer, so I left a voicemail, and he never returned my call. The dealership never offered a loaner vehicle, or any solutions. I then contacted Toyota cooperate to seek further assistance with my concerns on 07//31/2024 at 17:56 pm CST and spoke with a Toyota Customer Advocate. She promised that Corporate would call us within 1-2 business days to follow up. We have yet to be contacted by the dealership or corporate as of 08/09/2024. The case number for this case is: [XXX]. The car is under bumper-to-bumper warranty and the dealership and corporate will not contact us back or offer a loaner car or any solution. Please help, and thank you for your time, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11607659
16. Filed Aug 7, 2024Failure Aug 7, 2024Repton, ALEngine, Fuel/propulsion system

    When driving off from a stop it seemed like my car was hesitating when pressing the gas. Has done this a few times now, the first time I was not sure if that happened or not. But after about the fifth time I’m like what’s going on. I have just over 4000 miles on my car. When you pull out in traffic and your car won’t pickup speed you’re waiting for a rear end collision. I was reading online where others have had the same problem. When I go for my 5000 mile check will ask the dealer about it but I’m sure they will say no not any problems. Has happened more than 5 times now but not every time I am driving.

    NHTSA complaint 11607126
17. Filed Jul 30, 2024Failure Jul 28, 2024Frederick, MDUnknown or other

    My AC stopped working in my brand new 2024 Toyota Crown car (only 2000 miles on it). I took it to the dealer and they are telling me that somehow a small rock from the road somehow damaged my air condenser. I am seeing this is a problem others have on the Toyota forum. Why is the air condenser not protected from small debris? They are making me file an insurance claim instead of covering it under warranty and I find this absurd. I have not driven this car in gravel or off road. How do I go about having Toyota fix this issue, as how was I supposed to avoid this? It’s humanly impossible to prevent this issue from happening again if the condenser is not protected and a small rock sitting on the road can cause this much damage.

    NHTSA complaint 11605525
18. Filed Jun 25, 2024Failure Jun 22, 20244,997 milesGreenacres, FLVehicle to infrastructureCrash

    The contact owns a 2024 Toyota Crown. The contact stated that while driving at 77MPH during rainy weather, the Proactive Driving Assistant (PDA) engaged due to it detecting a vehicle ahead however the system failed and undetected the vehicle while that vehicle was still present. Due to the failure, the vehicle increased in speed however the contact was able to depress the brake pedal and disengage the Proactive Driving Assistant (PDA) in order to avoid a crash. On another most recent occasion; the contact stated while driving at approximately 40MPH, with the cruise control activated the front camera sensor did not detect another vehicle driving ahead and to avoid a collision, the contact swerved to the shoulder of the road. The contact had collided with an unidentified object while attempting to avoid a crash. Partial of the front passenger view mirror and passenger side rear tire rim were damaged. No warning lights had illuminated. No police report was filed. No injuries were sustained. The vehicle was taken to a local dealer where it was diagnosed but no failures were identified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,997.

    NHTSA complaint 11596544