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Model year

2017 Toyota Highlander Hybrid

Body and fuel not decoded. Owner complaints on file from Apr 9, 2017 to Jun 29, 2021.

Recall campaigns covering this model year21,530 vehicles or units across those campaigns
Owner complaints33.0 times the median 2017 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2017 Toyota Highlander Hybrid peaked in 2017, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220172201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

67% of complaints about the 2017 Toyota Highlander Hybrid name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
2
Electrical system
1
Stability and traction control
1
Fuel system
1
Brakes
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2017 Toyota Highlander Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Toyota Highlander Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
17V-520Aug 23, 2017Fasteners for the roof rails may not be torqued properlyEquipment1,121Repair or modification
17V-295May 2, 2017Spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure LabelTires409Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Toyota Highlander Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

3 complaints on file, page 1 of 1.

  1. Filed Jun 29, 2021Failure Jun 19, 202155,000 milesSt. Petersburg, FLService brakes, Hydraulic

    The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm. The contact took the vehicle to the local dealer, and the vehicle was diagnosed with needing the vacuum pump and brake booster needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.

    NHTSA complaint 11422739
  2. Filed Aug 15, 2017Failure Jul 21, 20172,900 milesFlagstaff, AZElectronic stability control (esc), Engine, Fuel/propulsion system

    TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.

    NHTSA complaint 11015603
  3. Filed Apr 9, 2017Failure Mar 2, 201710 milesAlameda, CAElectrical system, Engine, Visibility/wiper

    I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.

    NHTSA complaint 10971485
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

103 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • T-SB-0009-26 Feb 13, 2026 · Service Bulletin/Repair Instructions
    This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 sh…
  • T-SB-0119-15 Rev2 Feb 13, 2026 · Service Bulletin/Repair Instructions
    OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
  • T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
    Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-TT-0790-25 Aug 20, 2025 · Service Bulletin/Repair Instructions
    Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
  • T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
    The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
  • 24TE05 Jan 30, 2025 · Warranty Program/Extension
    Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage …
  • 24TE05 Jan 30, 2025 · Warranty Program/Extension
    Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage …
  • T-SB-0014-25 Jan 29, 2025 · Service Bulletin/Repair Instructions
    Some 2017 – 2019 model year Highlander Hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs): C1391, C125…
  • T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
    Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin …
  • T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-SB-0061-23 Rev1 May 17, 2024 · Service Bulletin/Repair Instructions
    Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
  • T-SB-0062-23 Rev1 May 15, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
    This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
  • T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
    This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
  • T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
    This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
  • TSB005823 Aug 21, 2023 · Service Bulletin/Repair Instructions
    TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l…
  • 23TE04 Feb 9, 2023 · Service Bulletin/Repair Instructions
    DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originall…
  • Z3G_Dealer_Lette Dec 14, 2022 · Service Bulletin/Repair Instructions
    DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur…
  • Z2G_Dealer_Lette Dec 14, 2022 · Service Bulletin/Repair Instructions
    DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur…
  • ZKG_Dealer_Lette Dec 14, 2022 · Service Bulletin/Repair Instructions
    DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur…
  • TSB001221Rev2 Jun 14, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t…
  • TSB004522Rev1 Jun 3, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: …
  • TSB009421Rev1 May 26, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this serv…
  • Support Program May 18, 2022 · Service Bulletin/Repair Instructions
    DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufactur…
  • TSB000320 May 2, 2022 · Service Bulletin/Repair Instructions
    OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
  • T-SB-0119-15 Rev May 31, 2022 · Service Bulletin/Repair Instructions
    TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-51…
  • T-SB-0045-22 Apr 29, 2022 · Service Bulletin/Repair Instructions
    Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head…
  • ZKG_Dealer_Daily Apr 28, 2022 · Service Bulletin/Repair Instructions
    DD: Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint Toyota has added approximately 430,700 2008 ? 2018 model year Highlander and Highlander Hybrid …
  • ZKG_Dealer_Lette Apr 28, 2022 · Service Bulletin/Repair Instructions
    DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturin…
  • ZKG_Paint_Repair Apr 28, 2022 · Service Bulletin/Repair Instructions
    CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
  • T-TT-0686-22 Mar 8, 2022 · Service Bulletin/Repair Instructions
    TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exh…
  • T-SB-0003-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
    TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring D…
  • Toyota PRO19-02 Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests …
  • T-SB-0094-21 Nov 23, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this serv…
  • T-TT-0600-20 Rev Nov 10, 2021 · Service Bulletin/Repair Instructions
    TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, …
  • T-TT-0578-19 Rev Oct 1, 2021 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f…
  • 21TC03 Dealer Da Jul 15, 2021 · Service Bulletin/Repair Instructions
    DD: SPECIAL SERVICE CAMPAIGN 21TC03 (Remedy Notice)
  • Special Service Jul 15, 2021 · Service Bulletin/Repair Instructions
    RE: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering…
  • 21TC03 Region Le Jul 15, 2021 · Service Bulletin/Repair Instructions
    RL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering…
  • 21TC03_DL_Toyota Jul 15, 2021 · Service Bulletin/Repair Instructions
    DL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a…
  • 21TC03_Fuel Pump Jul 15, 2021 · Service Bulletin/Repair Instructions
    TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21TC03 LOW-PRESSURE FUEL PUMP
Source: NHTSA manufacturer communications files.