Hatchback, plug-in hybrid, 4x2, built in Japan. Owner complaints on file from Dec 3, 2016 to Dec 28, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-718 | Nov 15, 2017 | Hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills | Hybrid and electric propulsion | 39,915 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
The pearl white paint on my 2015 Toyota Prius plug in vehicle is starting to chip and delaminate. This poses a safetly hazard to the structural rigidity of the body which could rust, break down, and fail unexpectedly. I am requesting to hold Toyota, who has had paint issues with their vehicles in the past, liable and to pay for the cost of a new paint job. Please help!
NHTSA complaint 11632903ABS/ brakes, traction control warning lights came on 5 days ago. Dealer stated DTC 1391 code detected and recommend brake actuator replacement and brake booster assembly. Toyota issued TSB 0024-19 for service.
NHTSA complaint 11610589The contact owns a 2015 Toyota Prius. The contact stated that after his mother had driven uphill and had pulled into a gas station with him in the front passenger seat, the vehicle began to overheat. The check engine warning light was illuminated. The contact stated that he saw smoke coming out from underneath the hood of the vehicle on the passenger side. Additionally, the exhaust pipe emitted white smoke. The contact's mother shifted into neutral (N) and the vehicle was pushed into a parking spot. The vehicle was towed to the dealer two weeks later. The dealer diagnosed that the water pump had failed, causing the head gasket to blow out. The dealer diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,464.
NHTSA complaint 11489032FAILED DOOR ACTUATOR CAUSING LOCKS TO NO LONGER SWITCH ON OR OFF.
NHTSA complaint 11298961UPON IMPACT TO DRIVER'S SIDE FRONT WHEEL, BRAKE FAILED (SEVERAL PUMPS TO FLOOR) WHILE VEHICLE ACCELERATED WITHOUT FOOT PRESSURE. VEHICLE WAS MOVING WHEN IT WAS HIT BY ANOTHER PRIUS.
NHTSA complaint 10929726Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.