Model line

Toyota Prius Prime

Every Toyota Prius Prime model year on file, 2017 to 2025. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years11822 involved a crash, fire, injury or death
Model years92017 to 2025
Recall campaigns6Distinct campaigns listing it
Service bulletins899Summed across model years
By model year

The 2017 model year drew the most complaints, 42, 36% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

020406020174220182019202020212022202320242025
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Electrical system leads the Toyota Prius Prime complaint record

Owner complaints across all model years, by component.

Electrical system
25
Visibility and wipers
20
Brakes
13
Powertrain
13
Speed control
8
Driver assistance
8
Tires
7
Fuel system
7
Airbags
7
Engine and cooling
7
Source: NHTSA ODI complaints file.
Model years

The record for each Toyota Prius Prime model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

Toyota Prius Prime by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2025Not decoded0NoneNone0021
2024Hatchback128.31504096
2023Hatchback60.0554090
2022Hatchback837.58911125
2021Hatchback1040.014301122
2020Sedan1631.317811123
2019Hatchback80.06211116
2018Sedan1625.01330198
2017Sedan4211.924701108
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the Toyota Prius Prime

  • 26V-049 Jan 28, 2026
    Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly
    Electrical system · 141k vehicles
  • 25V-744 Oct 30, 2025
    Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse
    Back-over prevention · 1.02M vehicles
  • 24V-548 Jul 23, 2024
    Load carrying capacity modification label may display inaccurate added weight values
    Equipment · 34k vehicles
  • 24V-274 Apr 17, 2024
    Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly
    Electrical system · 56k vehicles
  • 21V-734 Sep 22, 2021
    Engine Control Unit (ECU) software may falsely detect an error and shut down the hybrid system, causing a loss of drive power
    Engine and cooling · 8,411 vehicles
  • 19V-544 Jul 24, 2019
    Brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist
    Stability and traction control · 6,925 vehicles
Source: NHTSA ODI recalls file.