2023 Toyota RAV4

157 complaints on file, page 1 of 8.

1. Filed Sep 28, 2026Failure Sep 14, 2026Loveland, OHAssist, Warning, SteeringCrash1 injured

   1. System Failure & Availability: Vehicle's automated driver-assist (Lane Tracing/Keeping Assist) and steering modules failed. The vehicle is intact and available for inspection under a strict spoliation hold at an independent facility. 2. Safety Risk & Injuries: On a curve at ~50 mph, the automated steering suffered a violent uncommanded intervention, overrode human control, and jerked the wheel out of the driver's hands, causing a head-on collision with a tree. Injuries required immediate ambulance transport. Diagnoses include a concussion, a severe large left leg hematoma with extreme swelling, open wounds, and deep tissue trauma causing foot numbness. This required a secondary ER return and an active orthopedic referral from a specialized Wound Care Center. 3. Problem Reproduction: The vehicle was rendered a total loss and is non-operational, preventing physical test-driving. The defect is expected to be confirmed forensically via electronic diagnostics. Onboard modules contain recorded Pre-Crash Steering Torque Discrepancies and Vehicle Control History (VCH) metrics showing the automation overrode manual input. 4. Inspections Conducted: The manufacturer's corporate liability division opened an accident investigation. A signed Imaging Authorization form is executed; corporate technicians have contacted the driver to finalize the date to download Event Data Recorder (EDR) logs at the yard. The auto insurer explicitly refused to inspect the vehicle or download data, citing a 4-month policy lapse. 5. Prior Warning Symptoms: No dashboard warning indicators occurred immediately preceding the crash. Intermittently, vehicle logs from April 2025 show an electronic control malfunction alert and master warning directing a dealership visit for safety module failure. Manufacturing data confirms a known defect loop where lane-assist features toggle back on automatically, overriding active driver deactivation.

   NHTSA complaint 11767471
2. Filed Sep 25, 2026Failure Apr 18, 2026Murfreesboro, TNBody, Visibility/wiper

   The exterior plastic parts on this 2023 Toyota RAV4 XLE Premium are warping, bubbling, and melting. It began with both side mirror covers (left and right). Later, the black plastic trim panels alongside the rear windows (rear pillar trim) began failing the same way. The damage is on different parts, on different sides of the vehicle, and appeared at different times. All affected parts are still on the vehicle and available for inspection. The manufacturer claims the cause is "solar convergence" or "outside influence" — sunlight reflecting off a window. This does not hold up. Sunlight is not selective. It cannot single out only certain black plastic pieces and melt them while leaving the paint, glass, and every surrounding surface undamaged. If concentrated sunlight were really hitting these areas, the nearby surfaces would be damaged too — and they are not. The only thing the failed parts share is the type of plastic they are made from. That points to poor-quality material that cannot handle normal sun and heat, not to an outside cause. I first reported this to a Toyota dealership while the vehicle was still under warranty. The dealership took photographs and sent them to the manufacturer's regional representatives. The claim was denied based on those photos alone. No one physically inspected the vehicle, and no one ever identified the specific window or surface supposedly responsible. A denial based on an unverified theory, with no inspection, is not a credible finding of the cause. This is a known, recurring problem reported by many RAV4 owners across multiple model years, including in mild climates — the mark of a material defect. There were no warning lights. This is a gradual physical failure that has worsened over months. I have not had a crash, fire, or injury from it. Safety: the side mirror covers are part of the exterior mirrors used for visibility and blind-spot checks; continued degradation could affect mirror function, which is a safety risk.

   NHTSA complaint 11767010
3. Filed Sep 23, 2026Failure Apr 29, 2026Rapid City, SDUnknown or other

   The "failed or malfunctioning" system is the JBL infotainment system software, and it is available for inspection upon request. The safety of others and my own safety was compromised by the system's natural but inconsistent tendency to often default to the Toyota "Experience Drive Connect" advertisement screen rather than immediately resuming apple CarPlay or android auto. The reason this is a safety concern is because attention is taken away from the road to click the CarPlay/android auto button on screen to resume navigation, causing a risk of diverted attention and potentially collisions. The problem is easily reproduced by the vehicle owner, it has not been brought to the attention of a dealer or service center. The vehicle/component for this specific issue has not been inspected by the manufacturer, police, insurance or others. No other symptoms.

   NHTSA complaint 11766288
4. Filed Sep 21, 2026Failure Sep 12, 2026Carrollton, TXOther/i am not sure

   The rotating mechanism does not allow the seat to lock properly.

   NHTSA complaint 11765855
5. Filed Sep 10, 2026Failure May 1, 2026Lillington, NCUnknown or other

   The backup camera display only works intermittently. About 75% of the time the screen is blank when I put it into reverse

   NHTSA complaint 11763436
6. Filed Sep 1, 2026Failure Aug 30, 202658,000 milesMt Airy, MDTires

   The contact owns a 2023 Toyota Rav4 equipped with Firestone Tires, Tire Line: Destination LE2, Tire Size: 225/65/R17, DOT Number: [XXX]. The contact stated that while driving on [XXX], the red light illuminated and there was an abnormal rumbling sound. The contact pulled over at the exit and became aware that the outside circumference of the tire was shredded on the driver’s side rear tire. The tread was in good working order. The vehicle was taken to the local dealer, where all four tires were replaced. The manufacturer was contacted and informed the contact about rebates on the tires. The tire and failure mileage was approximately 58,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11761355
7. Filed Aug 31, 2026Failure Aug 31, 2026Minneapolis, MNElectrical system, Adaptive cruise control, Vehicle speed control

   Front forward camera unavailable, World wide shortage of part. No known date of supply.

   NHTSA complaint 11760990
8. Filed Aug 31, 2026Failure Aug 3, 2026Valrico, FLElectrical system, Engine, Power train

   The vehicle experienced a sudden, severe loss of vehicle control while driving twice. Without any warning lights, dash indicators, or stored error codes, it began violently surging and decelerating uncontrollably around 20 mph with severe bucking. My [XXX] daughter was driving. Fortunately, this occurred on a quiet local residential road at 5 am; had this sudden failure occurred at highway speeds, it would have resulted in a catastrophic rear-end collision. The vehicle was purchased in May 2023, has 42k miles, and was used normally for school commuting. Incident 1 (XXX): Towed to Toyota. Techs could not diagnose it and opened a Tech Case. Per instructions, dealer replaced shifter assembly due to internal short (Part 33560-0R070). However, within 24 hours of return, the exact same dangerous failure reoccurred suddenly without warning in mild traffic. Experiencing an uncontrollable vehicle was terrifying. Fortunately no crash occurred, but it was towed back immediately. When I raised urgent safety concerns and sought a permanent resolution, Toyota stated it takes 60 days for review. During this period, if the dealer requests loaner return, I must return it immediately. They further stated that as soon as the dealer declares the vehicle "ready for pickup," I must retrieve it immediately or be charged daily storage fees. When I asked how the dealer could diagnose and repair the car entirely on their own—without Toyota Corporate engineering instructions while Toyota is supposedly still investigating the root cause—Toyota had no logical answer. When I asked who assumes legal and safety responsibility if another failure or accident occurs after pickup, Toyota Executive Offices explicitly stated "no one" assumes responsibility. No reasonable consumer would drive an unresolved, life-threatening defect under an explicit disclaimer of safety accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11760840
9. Filed Aug 14, 2026Failure Jul 15, 2026Cicero, ILElectronic lock/latch actuator

   Description of the Defect:I am reporting a premature and dangerous failure of the electronic door lock actuators on my 2023 Toyota RAV4 Hybrid SE. The issue began with the driver’s door lock intermittently failing to respond to the key fob and the internal master switch. Shortly after, the rear passenger door developed the exact same failure. Both doors can now only be operated strictly by manual intervention. The vehicle currently has over 36,000 miles, meaning this safety-critical component failed immediately after the expiration of the manufacturer's bumper-to-bumper warranty.Safety Risk:This component defect poses a severe safety hazard. In the event of a severe crash, electrical failure, or fire, passengers (especially children or occupants in the rear seats) face a high risk of entrapment, as the doors cannot be unlocked electronically for a quick evacuation. Furthermore, because the doors fail to lock automatically while driving, the occupants are left vulnerable to carjacking or external intrusion at intersections, and the doors could potentially be forced open by a child pulling the lever while the vehicle is in motion. This is a well-documented systemic issue across Toyota's 5th generation RAV4 platform, and a safety recall is urgently needed

   NHTSA complaint 11757071
10. Filed Aug 13, 2026Failure Aug 12, 202657,079 milesBloomfield, NJVisibility

    The contact owns a 2023 Toyota Rav4. The contact stated that while her husband was driving approximately 25 MPH, there was an abnormal bang coming from the vehicle, and the rear glass shattered without impact. The vehicle was taken to a local dealer, and the contact was informed that the damage was not covered under warranty. The contact was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 57,079.

    NHTSA complaint 11756676
11. Filed Aug 12, 2026Failure Aug 6, 2026Dublin, GAEngine, Fuel/propulsion system

    On August 6 2026, my RAV4 just cut off at the traffic light. The car was completely dead. I was unable to unlock the trunk but the doors did open. The vehicle was towed to the local dealership. The tow truck man hooked up his portable car charger and the car started. On August 8, 2026 the car cut off after parking in a parking space and would not start so I had to get a jump off. After driving for approximately 50 miles to home, I got a low voltage warning and a statement the battery is charging. The local Toyota dealership did a diagnostic test on August 11, 2026 and stated the battery, starter, and alternator were okay. The same thing happened again on August 12, 2026. The car just cut off after stopping in the parking lot. After getting a jump off, I received a message that the battery is charging. Also, the car shifts speed while driving.

    NHTSA complaint 11756623
12. Filed Aug 8, 2026Failure May 19, 2026Colleyville, TXUnknown or other

    Driving South on [XXX] and almost to [XXX] about 60 MPH. The rubber roof drip moldings released and starting flying against my car very hard, this was beyond scary. I had to pull over and try to tuck them in, they are so worn and keep scratching my car from hitting it and could possibly break window or fly off damaging another vehicle. These rubber moldings have flown all over the place ever since I got vehicle in 2023, I have continually tried to glue them in they won't stay. There is one on each side and their both loose, I keep pushing back in but won't stay. They have scratched my paint and trim so badly. I called and reported to Toyota they didn't care. They told me you shouldn't run vehicle through car wash, that was a very dumb response, everyone uses car washes. I don't have time to hand wash my vehicle weekly, this should be made to go through a car wash. This is my company vehicle and its the most dangerous vehicle I've ever driven, I'm working in it all day long. I would never buy this vehicle because of this issue, I don't feel safe. Everyone at my company that has this vehicle has the same problem. We purchase all our fleet cars from Toyota and are a huge company Nationwide, Old Dominion Freight Line. This is a major hazard and I'm asking you publish a recall immediately, Toyota needs to fix this dangerous issue and should not sell a vehicle like this. Please I'm asking for your help, thanks so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11755630
13. Filed Jul 31, 2026Failure Jul 31, 2026Burlingame, CAAutomatic emergency braking, Service brakes

    While making a left turn in my 2026 Toyota RAV4, the vehicle's Automatic Emergency Braking / Pre-Collision System suddenly activated without cause. The system sounded an audible warning beep and forced the vehicle to brake and come to a hard stop mid-turn. There was nothing in front of me that should have triggered the system. This put my safety and the safety of other drivers at risk. The forced stop occurred suddenly and unexpectedly while turning, which nearly caused an accident, as vehicles behind me had no warning that I would suddenly brake mid-turn. There were no warning lamps or dashboard messages prior to the incident — the false activation occurred suddenly with no prior symptoms. I have dashcam footage of the incident attached below.

    NHTSA complaint 11754058
14. Filed Jul 24, 2026Failure Jul 24, 2026Troy, MIVisibility/wiper

    Hello Respected Sir/Madam, I am the owner of a 2023 Toyota RAV4. I discovered a visible hairline crack in the windshield that originated from the lower left corner on the passenger side. The crack measured approximately 6 inches when I first noticed it in the morning and grew to approximately 12 inches by the afternoon. The windshield was not impacted by a rock, road debris, or any other object, and the vehicle was not involved in an accident. There were no visible chips or signs of external damage at the point where the crack originated. The crack appeared to develop spontaneously and continued to spread on its own. I am submitting this complaint because I am concerned that the windshield may have a manufacturing or installation defect that could affect visibility and vehicle safety. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11752696
15. Filed Jul 20, 2026Failure Jul 19, 2026Amherst, OHSeat belts

    I am reporting a serious safety concern involving the rear passenger-side seat belt in my 2023 Toyota RAV4. After normal use, a child who had been properly secured in a child booster seat in the rear passenger-side seating position was unable to be released from the seat belt. The vehicle had not been involved in an accident, collision, or any emergency situation. The child had simply been riding in the vehicle under normal driving conditions. When it was time for the child to exit the vehicle, the rear passenger-side seat belt had become tangled and tightened around the child. The seat belt would not unlock or release despite repeated attempts to unbuckle it and allow the belt to retract or loosen. The restraint effectively trapped the child in the booster seat. Because the child could not be freed using the seat belt release mechanism, the only way to remove the child safely was to cut the seat belt. This occurred solely because the seat belt could not be released after ordinary use, not because of a crash or any other unusual event. A seat belt is intended to protect occupants while also allowing them to exit the vehicle safely after normal operation. In this case, the rear passenger-side seat belt failed to function as intended and created a serious safety hazard by trapping a child and requiring the seat belt to be cut in order to free them. I am requesting that this incident be investigated to determine whether the rear passenger-side seat belt or its locking mechanism has a manufacturing defect or design issue that could pose a risk to other occupants, particularly children using booster seats. I am able to provide additional information, photographs, repair records, or any other documentation requested as part of an investigation.

    NHTSA complaint 11751540
16. Filed Jul 17, 2026Failure Jul 11, 2026Wahiawa, HIElectronic lock/latch actuator

    Door locks not working front doors had actuators replaced after about a year and a half . They have since went out again.

    NHTSA complaint 11750978
17. Filed Jul 16, 2026Failure Jul 16, 2026Buena Park, CAExterior lighting

    I am writing to formally express my concern regarding the premature oxidation developing inside the tail lights on my 2023 Toyota RAV4 XLE. The oxidation is present on both the driver and passenger side tail light assemblies. As the oxidation continues to worsen, it reduces the clarity and effectiveness of the tail lights. This is not only a cosmetic concern but also a potential safety issue. Diminished light output can make it more difficult for other drivers to clearly see my brake lights, tail lights, and turn signals, particularly during nighttime driving or in adverse weather conditions. This increases the risk of rear-end collisions and compromises the safety of both myself and other motorists. I have taken good care of my vehicle, and I do not believe this level of deterioration is reasonable for a 2023 model. Exterior lighting components should remain clear and functional for many years under normal use. The fact that both tail lights are experiencing the same issue suggests this may be a manufacturing or material defect rather than normal wear and tear. I respectfully request that Toyota investigate this matter and inspect my vehicle under the applicable warranty or goodwill policy. If this is a known issue affecting other 2023 RAV4 vehicles, I ask that Toyota consider replacing the affected tail light assemblies at no cost. Vehicle lighting is a critical safety feature, and I believe it is important to address this issue before visibility is further compromised. I have always appreciated Toyota’s reputation for quality, reliability, and commitment to customer safety, and I hope this concern will be resolved promptly. I look forward to your response and a satisfactory resolution. Thank you for your time and attention to this matter.

    NHTSA complaint 11750968
18. Filed Jul 7, 2026Failure May 20, 2026Ansted, WVRearview system braking, Camera, Warnings

    Back up camera stopped working screen is black when put into reverse. Approximately 2 weeks after camera stopped working warnings appeared on dash headlight system malfunction pre collision system malfunction rear cross traffic alert malfunction blind spot monitor malfunction LTA malfunction. There is no current recalls on this particular car but others of same make and model have recalls with same issues

    NHTSA complaint 11748789
19. Filed Jul 7, 2026Failure Jul 6, 202658,829 milesDodge Ridge, ARElectrical system, Forward collision avoidance, Steering

    The contact owns a 2023 Toyota RAV4. The contact stated that while driving at 46 MPH in heavy rain, a warning message indicating that the pre-collision sensor was blocked and needed to be cleared, was displayed temporarily, and the contact continued driving. The contact stated that the vehicle suddenly lost motive power shortly after, and the message "Steering power is low; please contact dealer" was displayed. The vehicle stalled and failed to restart.The following day, the contact's husband successfully restarted the vehicle, but the vehicle immediately stalled again, displaying a "Pre-collision malfunction; please call dealer" message. A local dealer was contacted, and the contact spoke with a receptionist regarding the battery, but the vehicle was neither diagnosed nor repaired. The manufacturer had not been made aware of the failure. The failure mileage was approximately 58,829.

    NHTSA complaint 11748756
20. Filed Jul 5, 2026Failure Jul 5, 2026Union, NJElectrical system

    Odometer shows incorrect speed than actual.

    NHTSA complaint 11748368