SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Mar 11, 2022 to Aug 19, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-239 | Apr 13, 2022 | Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled… | Stability and traction control | 458,110 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
42 complaints on file, page 1 of 3.
WHILE PULLING INTO A DRIVEWAY WITH FOOT ON THE BRAKE, THE CAR SUDDENLY LURCHED FORWARD HITTING GARAGE DOOR AND ABRUPTLY LURCHED BCK 3-4 FT. AIR BAGS DID NOT DEPLOY, NO WARNING SIGNAL ON THE DISPLAY OR COLLISION AVOIDENCE SYSTEM ACTION. FORTUNATELY, KNOWONE WAS INJURED (OTHER THAN GARAGE DOOR)
NHTSA complaint 11758048Turning into a driveway with foot on brake, the Venza suddenly lurched forward hitting garage door and lurched backwards. no warning lights came on or air bags. Car was maybe doing 2 to 3 mph at the most, as it is a very short driveway. There were no Collision avoidance signals whatsoever. Luckily the 2 people in the car were uninjured, car sustained some scratches, garage door has to be replaced. The car was flat towed to Toyota of Lompoc, CA where they did some inspections, Toyota headquarters told them to not release the car back to us. A technician came out on July 23 to inspect the vehicle and information was downloaded from the Air Bag Control unit. Toyota and I received a copy of the report on July 27th. I have not heard anything from Toyota since July 13
NHTSA complaint 11754500Parked car sitting untouched, came out in the morning to a 2 foot wide spiderweb crack across the whole windshield. Saw through research that this is a common issue with Toyota Venzas of this year. TOYOTA refused to help or assist with this issue even though there was no impact and this is a repeated customer issue.
NHTSA complaint 11725028Seems to be an issue with the rear hatch and the locking system. Without any recent rain or snow the locking system will get frozen and not close correctly or open correctly. We though the hatch was closed but it popped open while backing up. We had taken the car to the dealership. The issue has occured twice.
NHTSA complaint 11711364On 29 Nov 2025 while braking at low speed (<10 mph) to park, my 2022 Toyota Venza Hybrid suddenly lunged forward despite firm brake pedal application and no accelerator input. The vehicle accelerated on its own and struck a stationary pole causing front-end damage.
NHTSA complaint 11702662When I am at a stop, and the traffic opens for me to go, or the light turns green, I press on the accelerator and nothing happens. The car just rolls forward under no power or it just stays still. About 5 seconds after I'm slamming the gas pedal to get me out the lane of oncoming traffic, or holding up a light the car wakes up again and starts going no problem. This has happened multiple times in compromising situations, and it's going to cause an accident. I called the dealer and they said nothing is wrong with it. I have read multiple cases online of this exact issue. So, there is clearly something wrong with the car.
NHTSA complaint 117003692022 Toyota Venza TOTAL BRAKE FAILURE. On 11/8/2025 brakes did not engage while exiting a major highway. While the brake pedal was pushed to come to a complete stop at the stop light, vehicle did not stop, nor the braking system worked at all. The driver was left with two options: 1. cause a major accident with cars ahead of us. OR 2. hit the side of the road (the concrete curb) to avoid any major damage to peoples cars Infront of us, or perhaps a avoid a fatality either with us in Toyota Venza or other drivers on the road. There was no warning lights on the dashboard, simply the brakes failed us to come to a stop until we hit the concrete curb to come t a stop. Once we hit the concrete curb, we had to tow the vehicle to a mechanic to change the brakes, rotors and the lower control arm. After the impact from hitting the curb, the control arm was damaged and pushing rotors on the driver side, where the vehicle was undrivable from the control arm pushing and grinding into the rotors. See attached pictures. This is the second time it happened where the brakes did not get engage. First time braking system engaged after multiple attempts to stop the car, this time braked totally failed to stop the car. This is a 100% a safety issue where people life could be lost in matter of seconds from no fault of their own whatsoever, where brakes are supposed to engage at ALL the time no Exceptions. This accident was fully due to braking system failure on 2022 Toyota Venza. We also have 2024 Toyota Prius where sometime brakes make a clinging noise and do not engage until brakes are pumped multiple times, which could also cause a major accident and fatalities. I searched online and it seems other drivers to report same problem on Venza and other Toyotas, this could very well be a major Toyota manufacturing problem with braking system across their vehicle and an investigation and a recall must be issued before peoples lives are lost if no actions are taken and negligence prevails.
NHTSA complaint 11698486While attempting to cross a busy street, I picked an opening in the coming traffic to cross, released the brake to allow the car to start rolling slowing, but when I pressed the accelerator , I got no response from the car and no acceleration at all for about 3 seconds. Leaving me and my family stuck in the middle of the street with oncoming traffic just seconds away from hitting us. In the 3 seconds span, I tried pressing the accelerator several times until the car finally responded. The car remained ON the entire time. No errors or messages were displayed on any of the dashboards at any time. I have seen several similar stories in online forums with this model. Something is wrong and very dangerous.
NHTSA complaint 11682744The left head light has failed. As a result, these are the functionality issues I am experiencing: 1. Loss of power to power mirrors. This causes issues because the mirrors do not retract, and have to be manually adjusted before each drive session. They have folded in while driving, causing hazardous driving conditions without use of the mirrors. 2. Windshield wiper fluid dispenser has lost functionality, causing hazardous driving conditions because I am unable to remove debris and liquid that obstructs my vision while driving. 3. Windshield wipers will only work on one setting, being the fastest setting 4. Dash panel not displaying information such as temperature, trip information, and proper odometer readings. Low fuel notifications not showing properly. I almost ran out of fuel because I was unaware or actual fuel levels 5. Lift gate not opening from key fob 6. Neither headlight will operate in "bright" mode, despite only one head light being compromised. This is a major issues that has affected many Venza drivers. There are a multitude of reports on Reddit and other forums that discuss these issues. What's worse, is that Toyota has tied critical electrical components and functionality to a single headlight, which happens to be very costly to remedy (Over $1000k). There were no warnings present, just issues identified after the headlight failure, and these are only the ones I have discovered thus far. This needs to be recalled
NHTSA complaint 11658511On 1/1/25 around 5PM when it was getting dark, I was driving in my 2022 Toyota Venza LE on the highway in the rain when all of a sudden my left headlight off, windshield wipers stopped working and experienced a host of other electrical issues - engine temp doesn't read, apple carplay stopped talking to device, side mirrors lost power, traction control disabled. It was very dangerous as I lost visibility in heavy rain while on the highway. I was able to slowly drive the car home with hazard lights blinking all the way. There were no error messages leading up to the failure. Only my engine temp not being able to read when the engine was cold that morning. It quickly resolved once the engine warmed up. I drove my car to Toyota dealership in which they spent over a day isolating the issue to faulty headlight assembly sending error codes to the ECU and jamming other zones on the car. They unplugged the left headlight assembly and told me I was ok to drive home. Ultimately I asked for replacement of the headlight and the light was restored and all issues did not return. I no longer have the original headlight assembly for inspection. I made a forum post regarding this issue and 2 other recent venza owners have reached out to me with same behavior which prompted me to make this safety report.
NHTSA complaint 11650945At approximately [XXX] on Friday, [XXX], my wife was slowly pulling into a stripped parking place at Museum Hill's lower paved paved lot on [XXX], in Santa Fe, NM that has three levels when the car suddenly bolted up and over the concrete curb and up a short hill where it faced the fronts of two vehicles; the car stopped (possibly due to automatic braking systems) and rolled backwards into a small tree resting off of the pavement on soil, but against the curb. There is front end dislocation of the right fender and the passenger door hits the fender if trying to open it. The right front tire is broken and the alloy wheel is damaged. After a disagreement with a towing company, I backed the car over the curb and onto the pavement where I installed the spare. The car seemed to be OK to drive and my wife drove it home 3 miles away on back streets. The car's event data recorder was inspected by an employee of EAA from Denver in Toyota of Santa Fe's Dealership shop on [XXX] and the car driven. Toyota's report from their Legal Claims Analyst said that "pressure was applied to the accelerator pedal prior to the impact." My wife was going to her regularly scheduled lunch time support shift at the [XXX], was pulling into her regular parking area, and DID NOT press the accelerator to the floor causing this wreck. I believe that the power steering created a negative voltage drop that caused the concurrent calibration of the accelerator electronics to believe that full power was required at that instant. The safety of my wife was at risk, but no other person was nearby and damage to shrubbery was not consequential. This problem has not been confirmed by a dealer or independent service center. However, several papers on the subject have been written by Ronald A. Belt, PhD of Plymouth, MN, the latest dated 20 July 2024. The only inspection of the vehicle was on [XXX] by Toyota's EEA Service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11642860The contact's companion leased a 2022 Toyota Venza Hybrid. The contact stated that the vehicle had experienced unintended acceleration on several occasions. The contact stated that while in a drive-thru and slightly depressing the brake pedal, the vehicle suddenly accelerated unintendedly and crashed into a pole. There were no warning lights illuminated. The air bags did not deploy. The contact did not sustain any injuries. The contact's companion, who was occupying the front passenger's side seat sustained a broken sternum and eleven broken ribs and was hospitalized for four days. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to Mike's Auto Repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 14,000.
NHTSA complaint 11642441The front windshield developed a thin, foot-long crack at the bottom base of the windshield during the onset of the cold weather this winter. This issue inhibits visibility and compromises the integrity of the windshield. Message boards on the internet indicate that it has happen with this make and model of vehicle frequently.
NHTSA complaint 11641154My wife and I stopped to get our mail at our community HOA mailboxes. I was driving. I stopped, set/engaged the brake hold button while my wife got the mail. She was about to get back in and suddenly the car lurched forward very rapidly and crashed into the neighborhood playground and the chain linked fence. I could not stop the acceleration and had to keep forcefully applying the brakes and the vehicle finally quit. I was able to steer to avoid some kids playing basketball. I could have injured my wife or others, it could have been very tragic. The 3 boys got out of the way and helped us afterwards picking up the car debris left all around. The damage happened very quickly. I felt such shock afterwards and trauma wondering what happened and what could have happened. The police did a report and took pictures, our insurance declared it a total loss. We have contacted Toyota and are waiting for someone to inspect it before it is hauled away. No warnings prior, the vehicle has worked well. As I managed to drive it home, we noticed a machanical error code after the fact.
NHTSA complaint 11633567The Toyota part number 69030-53120, a front door lock assembly (Lock Assy, Fr Door), is a genuine part used across various 2022 Toyota models, including the RAV4 and Tacoma. Went to the dealer for a diagnoses with problems unlocking and locking my doors and it was deemed defective 0-69030-53120 LOCK ASSY, FR DOO SPCORD by a Toyota dealer. Both front doors don’t work the Lock Assy and it was detected at 38,000 miles approx.
NHTSA complaint 11623093Spontaneous windshield crack that has slowly spread across entire windshield. Driving with NO vehicles around and crack just appeared. Windshield is defective.
NHTSA complaint 11615841I am the primary driver of our 2022 Toyota Venza. On [XXX] I had just taken the car through the Splash automated car wash on [XXX] and I was navigating into an adjacent space for use of the vacuum cleaners. As I took my foot off the accelerator to put the vehicle into Park, it suddenly and unintentionally accelerated. It crossed the driveway entrance to the car wash, jumped a curb which was actually the top of retaining wall for the parking lot of the adjacent business, and sailed over the retaining wall into the parking lot which was over 2 feet lower than the level of the car wash. I was able to bring the car to a stop without hitting anything, but 3 tires were blown out and severe damage occurred to the underside and front end of the car (we are awaiting estimates of the damage to the car). The airbags did not deploy. I had a minor shoulder bruise from the seat belt but no other injury. The car is at an auto repair shop awaitinng estimates and adjuster inspection. No report has yet been filed with Toyota but we expect to file today. No independent service center or other inspection has been done yet. There was no warning system notification prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11592872Grinding noise turning right at slow braking speeds.
NHTSA complaint 11579153Headlights cast a shadow at night — particularly to left. Vision obscured in shadow area and cannot see what is in road. As well, turning corners think something is in road because of shadow and want to pull away. This is definitely a hazard and has been reported on Toyota nation and seems to effect more than the venza and needs to be addressed because it is a safety issue. I bought the vehicle used on 2/23/24 and had no idea this was an issue has been reported but not fixed.
NHTSA complaint 11577944There looks like 4 or 5 lines of top layer crack like stretch marks on the windshield in 3 different locations. It doesnt look like a normal crack when it was hit by a rock. And they are scratchy and scratching the windshield wiper blades.
NHTSA complaint 11575165Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.