By year
Owner complaints and recall campaigns about Vactor vehicles
Owner complaints filed with NHTSA, 2010 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Vactor
The complete NHTSA record for Vactor vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Vactor recalls are filed by Vactor Manufacturing, part of Vactor.
Owner complaints in the last five years00 on file in all, across 10 models
Recall campaigns110 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations03 service bulletins
Components
Owner complaints by component
Share of all owner complaints on file, by component.
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Source: NHTSA ODI.
Models
The 2103 has the most complaints of any Vactor model
Every Vactor model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| 2103 | 1992 to 2010 | 0 | None | 35 | 0 |
| HXX | 2010 to 2017 | 0 | None | 16 | 0 |
| 2100 Plus | 2011 to 2017 | 0 | None | 9 | 0 |
| 2100I | 2017 to 2020 | 0 | None | 4 | 0 |
| Jetter | 2009 to 2017 | 0 | None | 4 | 0 |
| 2100 | 2004 to 2009 | 0 | None | 3 | 0 |
| Guzzler | 2012 to 2013 | 0 | None | 2 | 0 |
| Jetter-F | 2010 to 2011 | 0 | None | 2 | 0 |
| Jetter-V | 2010 to 2011 | 0 | None | 2 | 0 |
| Ramjet | 2012 to 2013 | 0 | None | 2 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Vactor product
- 20V-050 Jan 29, 2020
While in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail resulting in unintentional…
Electrical system · 777 vehicles - 18V-133 Feb 22, 2018
Hydraulic dump body cylinder can corrode at the threaded joint over time, causing the cylinder to fail when in a dump cycle
Equipment · 1,130 vehicles - 17V-367 Jun 5, 2017
In certain conditions, the idle may unexpected rise, allowing the affected vehicles to over power the parking brake
Brakes · 37 vehicles - 15V-379 Jun 16, 2015
Affected vacuum trucks have boilers that may have been assembled with incorrect hardware and/or improper tightening procedures
Equipment · 387 vehicles - 14V-159 Mar 28, 2014
In the affected vehicles, the water heater and/or cabinet that is mounted to the subframe chassis may come loose due to incorrect fasteners being…
Equipment · 106 vehicles - 13V-434 Sep 16, 2013
Due to an incorrect transmission software parameter, the vehicle may go into drive mode while in PTO is being used
Electrical system · 30 vehicles - 13V-119 Apr 3, 2013
These trucks were not equipped with an oil primary control
Equipment · 22 vehicles - 11V-477 Sep 16, 2011
One of the safety interlocks that are built into the units to protect the operators and assure no vehicle movements can happen during sewer…
Equipment · 8 vehicles - 10V-146 Apr 13, 2010
Hair pin of the mounting pin that attaches the debris body hoist (dump) to the sub-frame is not sufficient to retain the mounting pin for the…
Structure · 480 vehicles - 09V-387 Oct 6, 2009
These vehicles were either supplied with or refitted with defective hose fittings
Equipment · 115 vehicles
Source: NHTSA ODI recalls file.