AutoStatsIQ
Data through Oct 2026
Model year

2014 VAN Hool CX45

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (0)Bulletins (56)
Recall campaigns covering this model year411k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2014 VAN Hool CX45 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2014 VAN Hool CX45

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2014 VAN Hool CX45
CampaignFiledSubjectComponentVehiclesRemedy
26V-191Mar 26, 2026Front entrance door may have the incorrect glaze on the lower curb view windowVisibility and wipers6,994Repair or modification
17V-064Jan 31, 2017Van Hool N.VSteering1,396Part replacement
16V-857Nov 29, 2016Van Hool N.VSteering1,612Part replacement
15V-331Jun 1, 2015Van Hool N.VSteering555Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2014 VAN Hool CX45

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    56 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SB2509 Aug 25, 2025 · Service Bulletin/Repair Instructions
      On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA.
    • SB2508 Aug 25, 2025 · Service Bulletin/Repair Instructions
      On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA
    • SB2501 Jul 8, 2025 · Service Bulletin/Repair Instructions
      The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and …
    • SB2485 Jul 8, 2025 · Service Bulletin/Repair Instructions
      The purpose of this service bulletin is to inform you that VDL Van Hool has gradually switched over to other components for the front axle steering system. This switch-over has been cut into production as from units 83097 (CX35) and 84560 (CX45). Previous r…
    • SB2497 Jun 25, 2025 · Service Bulletin/Repair Instructions
      Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
    • SB2494 May 12, 2025 · Service Bulletin/Repair Instructions
      INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings
    • SB2262B May 12, 2025 · Service Bulletin/Repair Instructions
      TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as…
    • SB2193 Mar 31, 2025 · Service Bulletin/Repair Instructions
      This service bulletin provides step-by-step instructions on how to remove and install the radiator of the engine cooling system.
    • SB1789A Mar 14, 2025 · Service Bulletin/Repair Instructions
      DESCRIPTION VDL Van Hool has released Adaptive Cruise Control (ACC) in combination with Collision Mitigation System (CMS) as an option for above mentioned vehic
    • SB2372B Jan 17, 2025 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the …
    • SB2468 Jan 23, 2025 · Service Bulletin/Repair Instructions
      Van Hool recently changed-over in production to a “longer” articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifes…
    • SB2372a Nov 7, 2024 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the C…
    • SB2372 Jan 8, 2024 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the…
    • SB2394 Dec 14, 2023 · Service Bulletin/Repair Instructions
      DESCRIPTION Van Hool has been informed about a harmless phenomenon regarding the front entrance door when the air suspension raising system is activated. Investigation has shown that when the raising system is activated, air is pulled out of the front …
    • SB2307 Oct 16, 2023 · Service Bulletin/Repair Instructions
      DESCRIPTION: Van Hool has determined that some of the seven fasteners securing the automatic belt tensioner base plate are subject to slackening. Tests have shown that these fasteners must be installed with Loctite 243 and tightened to a torque of 90 ±…
    • SB230 Sep 12, 2023 · Service Bulletin/Repair Instructions
      SUBJECT : Engine overheating due to an open or not properly closed access door with electric cooling fans CONDITIONS : This service bulletin does not entitle to any reimbursement. Your vehicle is equipped with electric cooling fans located at the inside …
    • SB2305 Jun 7, 2023 · Service Bulletin/Repair Instructions
      Van Hool has introduced in production a lower value resistor in the defroster fan speed control circuit to improve windshield demisting. Customers who want to install this resistor can follow the step-by-step instructions mentioned in this service bulletin.
    • SB2276 Apr 24, 2023 · Service Bulletin/Repair Instructions
      Incorrect position of high-pressure switch and test connection on refrigerant compressor discharge service valve Van Hool has determined that the position of the high-pressure switch and the test connection on the refrigerant compressor discharge servic…
    • SB2255 Jan 3, 2023 · Service Bulletin/Repair Instructions
      Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no…
    • SB1709 Aug 31, 2022 · Service Bulletin/Repair Instructions
      Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is inst…
    • SB2128 Mar 8, 2022 · Service Bulletin/Repair Instructions
      Service Information: Removal and installation of Shaw DEF tank sensor unit The purpose of this service information bulletin is to inform you about the removal and installation of a Shaw DEF tank sensor unit.
    • SB2094 Feb 14, 2022 · Service Bulletin/Repair Instructions
      Product Improvement: Introduction of new generation DEF tank sensor unit Some previous manufactured DEF tank sensor units are no longer available as spare part. This service bulletin gives you information about the visual points of difference between the g…
    • SB2039A Nov 19, 2021 · Service Bulletin/Repair Instructions
      Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102…
    • SB1856 Mar 24, 2022 · Service Bulletin/Repair Instructions
      Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance …
    • SB1319 Apr 22, 2016 · Service Bulletin/Repair Instructions
      To change condenser fan relay 660752034 by relay 660762200.
    • SB1285 Mar 4, 2016 · Service Bulletin/Repair Instructions
      To check anchorage of passenger seats.
    • SB2039 Aug 16, 2021 · Service Bulletin/Repair Instructions
      SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will r…
    • SB1961 Mar 3, 2021 · Service Bulletin/Repair Instructions
      Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill.
    • SB1702 Jun 2, 2020 · Service Bulletin/Repair Instructions
      Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is pr…
    • MIC-VANH-090820 Sep 8, 2020 · Service Bulletin/Repair Instructions
      Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020.
    • SB1826 Jun 2, 2020 · Service Bulletin/Repair Instructions
      Service Information Bulletin: The purpose of this bulletin is to inform you about how to align the cooling fan drive. This should be performed every time components of the fan drive have been removed, and when evidence of contact damage has been noticed o…
    • SB1763 May 13, 2020 · Service Bulletin/Repair Instructions
      Service records have shown that the tabs at the bottom of the fuel tank compartment door are subject to breakage.To address these issues, Van Hool has released stainless steel brackets to replace the aluminium tabs at the bottom of the door.
    • SB1796 May 13, 2020 · Service Bulletin/Repair Instructions
      Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the be…
    • SB1777 May 13, 2020 · Service Bulletin/Repair Instructions
      Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axl…
    • SB1508 Mar 4, 2020 · Service Bulletin/Repair Instructions
      Transmission refuses to shift into gear after a low air pressure condition. It has come to the attention of Van Hool that on the CX35, CX45, TX45 and TDX25 with Cummins EPA2013/EPA2016 engines and Allison transmission that the transmission sometimes refuses…
    • WP1107 Dec 2, 2019 · Service Bulletin/Repair Instructions
      To retrofit from Iteris to Wabco LDW2 lane departure warning system. Van Hool has released a work procedure to assist ABC Companies in successfully retrofitting a CX45 coach factory equipped with an Iteris LDW system to a Wabco LDW2 system. The reason for t…
    • SB1634 Dec 2, 2019 · Service Bulletin/Repair Instructions
      Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic housing, the new t…
    • SB1645 Jun 3, 2019 · Service Bulletin/Repair Instructions
      To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly.
    • SB1595A Jan 30, 2019 · Service Bulletin/Repair Instructions
      Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or leaks in the system. The tests give you a general idea of the system condition. The procedures described in this service bulleti…
    • SB1595 Jan 25, 2019 · Service Bulletin/Repair Instructions
      Compressed-air brake system functional check. These tests are designed to identify the cause(s) of a sluggish performance and/or laks in the system.
    • SB1501 Mar 12, 2018 · Service Bulletin/Repair Instructions
      Introduction of new rubber elbow in engine air intake piping. The elbow is located near the turbocharger, and joins the pipe coming from the engine air filter to the turbocharger. This service bulletin gives step-by-step instructions on how to install the n…
    • SB1468 Jan 16, 2018 · Service Bulletin/Repair Instructions
      Introduction of new transmission oil filler pipe assembly for vehicles with Cummins ISX engine and Allison WTB500® transmission. The new oil filler pipe removes possible stress on the grommet (part #11147825) that seals the oil filler pipe assembly to the t…
    • SB1467 Jan 12, 2018 · Service Bulletin/Repair Instructions
      Introduction of new transmission oil filler pipe assembly on vehicles with Detroit Diesel engine. The new oil filler pipe removes possible stress on the grommet (part #11147825) that seals the oil filler pipe assembly to the transmission housing due to vibr…
    • SB1464 Dec 20, 2017 · Service Bulletin/Repair Instructions
      Transmission routine inspection on leaks. Van Hool has issued this bulletin to advise customers of specific areas to include in their routine inspections for the Allison WTB500 transmission. Filler tube/dipstick tub mounting. If broken or loose brackets are…
    • SB1252 Aug 23, 2017 · Service Bulletin/Repair Instructions
      Change weather strip mounting lip of luggage compartment door.
    • 1261A Jun 16, 2016 · Service Bulletin/Repair Instructions
      Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20°C/-4°F). If the grease in the bevel gear becomes hard enough to affect d…
    • SB1306 Oct 7, 2015 · Service Bulletin/Repair Instructions
      Field Change Program: Condenser fan relay failure Field reports have determined that there is a frequent failure of the 50 Ampere condenser fan relay K21M located in the junction box EKV. To address this issue, Van Hool is conducting a Field Change Progra…
    • SB1262 Dec 1, 2015 · Service Bulletin/Repair Instructions
      Product Improvement: Stepwell lighting If on units before 48244 one of the lighting strips fails, Van Hool recommends changing all five step nose lighting strips to improve the service life of the system. Customers who want to upgrade their coaches to the …
    • SB1328 Mar 4, 2016 · Service Bulletin/Repair Instructions
      Service Information: DANA wheel bearing end-play DANA, manufacturer of axles, has informed Van Hool that the procedure for checking the wheel bearing end-play has been changed. This change is related to the following axles: ? DANA 11.36 drive axle with …
    • SB1285 Mar 4, 2016 · Service Bulletin/Repair Instructions
      Field Change Program: To check anchorage of passenger seats On affected vehicles it can be possible that too short Tee-bolts are used to secure the fixed seats. To address this issue, Van Hool is conducting a Field Change Program. Owners and operators of t…
    • SB1273 May 13, 2016 · Service Bulletin/Repair Instructions
      Field Change Program: To change preheater of Fuel Pro filter The above-mentioned units have left the factory with a Fuel Pro filter equipped with a 12V preheater instead of one for a 24V system. To prevent damage to the 12V preheater Van Hool has switched …
    • SB1355A Sep 8, 2016 · Service Bulletin/Repair Instructions
      Field Change Program: To change routing of extinguishing agent hose and check routing of linear detection wire On the above-mentioned vehicles, one of the extinguishing agent hoses of the automatic fire suppression system is routed in a way that it can be …
    • SB1271 Oct 28, 2014 · Service Bulletin/Repair Instructions
      Field Change Program: To replace A/C compressor discharge hose Field reports have determined that there is a frequent failure of the A/C compressor discharge hose. To address this issue, Van Hool is conducting a Field Change Program.
    • SB1333 May 30, 2016 · Service Bulletin/Repair Instructions
      FIELD CHANGE CAMPAIGN: TO CHANGE REFRIGERANT COMPRESSOR DISCHARGE HOSE FIELD REPORTS HAVE DETERMINED THAT THERE IS A FREQUENT FAILURE OF THE REFRIGERANT COMPRESSOR DISCHARGE HOSE. TO ADDRESS THIS ISSUE, VAN HOOL IS CONDUCTING A FIELD CHANGE PROGRAM. OWNERS…
    • SB1355 Aug 25, 2016 · Service Bulletin/Repair Instructions
      FIELD CHANGE PROGRAM: TO CHANGE ROUTING OF EXTINGUISHING AGENT HOSE AND CHECK ROUTING OF LINEAR DETECTION WIRE ONE OF THE EXTINGUISHING AGENT HOSES OF THE AUTOMATIC FIRE SUPPRESSION SYSTEM IS ROUTED IN A WAY THAT IT CAN BE DAMAGED DURING THE INSTALLATION O…
    • SB1325 Aug 25, 2016 · Service Bulletin/Repair Instructions
      FIELD CHANGE PROGRAM: TO MODIFY FRONT TURN SIGNAL LAMPS INSTALLATION IT HAS BEEN DETERMINED THAT THE FRONT TURN SIGNAL LAMPS OF THE ABOVE MENTIONED VEHICLES SHOW FREQUENTLY WATER INTRUSION. INVESTIGATION HAS SHOWN THAT THE CONTACT SURFACE FOR THE TURN SIGN…
    Source: NHTSA manufacturer communications files.
    About service bulletins