AutoStatsIQ
Data through Oct 2026
Model year

2023 VAN Hool CX45

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (19)
Recall campaigns covering this model year27,323 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 VAN Hool CX45 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2023 VAN Hool CX45

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 VAN Hool CX45
CampaignFiledSubjectComponentVehiclesRemedy
26V-191Mar 26, 2026Front entrance door may have the incorrect glaze on the lower curb view windowVisibility and wipers6,994Repair or modification
24V-332May 13, 2024Burner units may release excessive exhaust gasEquipment329Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 VAN Hool CX45

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    19 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • SB2507 Oct 1, 2025 · Service Bulletin/Repair Instructions
      VDL Van Hool has received a few complains about the improper operation of the interior heating system. Investigation has shown that this is caused by an improper setting of the pressure regulator on the Burkert valve block. The too low setting of the pressu…
    • SB2509 Aug 25, 2025 · Service Bulletin/Repair Instructions
      On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA.
    • SB2508 Aug 25, 2025 · Service Bulletin/Repair Instructions
      On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA
    • SB2501 Jul 8, 2025 · Service Bulletin/Repair Instructions
      The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and …
    • SB2485 Jul 8, 2025 · Service Bulletin/Repair Instructions
      The purpose of this service bulletin is to inform you that VDL Van Hool has gradually switched over to other components for the front axle steering system. This switch-over has been cut into production as from units 83097 (CX35) and 84560 (CX45). Previous r…
    • SB2497 Jun 25, 2025 · Service Bulletin/Repair Instructions
      Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
    • SB2494 May 12, 2025 · Service Bulletin/Repair Instructions
      INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings
    • SB2262B May 12, 2025 · Service Bulletin/Repair Instructions
      TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as…
    • SB2461 Apr 30, 2025 · Service Bulletin/Repair Instructions
      DESCRIPTION VDL Van Hool has introduced in production a reinforced anchoring point for the refrigerant compressor bracket. Customers who want to install this reinforced anchoring point can follow the step-by-step instructions mentioned in this service bulle…
    • SB2460 Apr 29, 2025 · Service Bulletin/Repair Instructions
      DESCRIPTION: VDL Van Hool has determined an issue regarding the refrigerant compressor bracket anchoring point at the engine side on the above mentioned vehicles. To address this issue, VDL Van Hool is conducting a field change program whereby the anchoring…
    • SB2193 Mar 31, 2025 · Service Bulletin/Repair Instructions
      This service bulletin provides step-by-step instructions on how to remove and install the radiator of the engine cooling system.
    • SB1789A Mar 14, 2025 · Service Bulletin/Repair Instructions
      DESCRIPTION VDL Van Hool has released Adaptive Cruise Control (ACC) in combination with Collision Mitigation System (CMS) as an option for above mentioned vehic
    • SB2372B Jan 17, 2025 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the …
    • SB2468 Jan 23, 2025 · Service Bulletin/Repair Instructions
      Van Hool recently changed-over in production to a “longer” articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifes…
    • SB2372a Nov 7, 2024 · Service Bulletin/Repair Instructions
      This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the C…
    • SB2470 Oct 30, 2024 · Service Bulletin/Repair Instructions
      APPLICATION This product improvement bulletin applies to CX45 MY2023/2024 vehicles, which are equipped with a plastic diesel fuel tank. DESCRIPTION VDL Van Hool has released an additional bracket to limit bulging of fuel tank sides. The procedure in this b…
    • SB2454 Oct 21, 2024 · Service Bulletin/Repair Instructions
      DESCRIPTION Eberspächer, manufacturer of coolant heaters, and ABC Companies have informed VDL Van Hool that they have both reported a vehicle safety problem to NHTSA agency related to the legal exhaust gas limits on a limited number of Eberspächer Hydronic…
    • sb2462 Sep 16, 2024 · Service Bulletin/Repair Instructions
      e electric cooling fans are mounted at the inside of the access doors of the radiator and chargeair cooler compartment. To prevent personal injury due to running fans, a safety system with proximity switches is installed to prevent the cooling fans from r…
    • SB1564 Feb 7, 2024 · Service Bulletin/Repair Instructions
      an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like to ask you to provide us with the correct information as quickly as possible when filing a warranty request. A fully documented diagnostic…
    Source: NHTSA manufacturer communications files.
    About service bulletins