Complaints over time
Complaints about the 2007 VAN Hool T2140 peaked in 2010, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2007 VAN Hool T2140
Bus, diesel, built in Belgium. Owner complaints on file from Jan 22, 2010 to Jan 23, 2010.
Recall campaigns covering this model year21,822 vehicles or units across those campaigns
Owner complaints33.0 times the median 2007 bus
Severity index0.02007 buss average 8.5
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2007 VAN Hool T2140 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2007 VAN Hool T2140
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 10V-603 | Dec 1, 2010 | Rear view mirror switch may overheat, causing the plastic housing to melt | Visibility and wipers | 1,673 | Repair or modification |
| 08V-237 | May 28, 2008 | Linkages were poorly finished | Visibility and wipers | 149 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2007 VAN Hool T2140
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jan 23, 2010Failure Dec 5, 200990,000 milesBrisbane, CADiesel
VAN HOOL T2140 2007 THERE ARE POSSIBILITY TO HAVE TURBO FAILURE BY INSTALLING DEFECTIVE TURBO INTAKE PIPE BY MANUFACTURE. THERE ARE INSTALLATION DIFFICULTIES WHEN CONNECTING TURBO CHARGER AND TURBO PIPE BECAUSE OF LIMITED SPACE IN ENGINE COMPARTMENT. THE WALL OF VEHICLE WAS INTERRUPTED TO LOCATE THE TURBO PIPE. VAN HOOL MANUFACTURE TRIM(CUT) THE PIPE TO INSTALLED. BECAUSE OF THAT ,PIPE LOST 90% OF THICKNESS. ORIGINALLY ABOUT 7MM IN DIAMETER OF THE PIPE BECAME 1MM IN DIAMETER. IT HAS BEEN COVERED BY RUBBER ATTACHED ON THE WALL TO BE HIDDEN. IT CAN NOT SEE BY REGULAR INSPECTION UNLESS YOU TAKE OUT PIPE. THE MANUFACTURE MUST RECALL THIS PIPE TO REPLACE. WE HAD TURBO FAILURE IN ONLY 90,000 MILES OF VEHICLE OPERATION CAUSED BY THE INTAKE PIPE LEAK. *TR UPDATED 10/27/10 *BF UPDATED IVOQ 11/01/10.*JB
NHTSA complaint 10301981 - Filed Jan 22, 2010Failure Sep 17, 200990,000 milesBrisbane, CADiesel
WITH CUMMINS ISM450 ENGINE POSSIBILITY OF A TURBO CHARGER FAILURE PROGRESSING TO AN ENGINE COMPARTMENT FIRE BY ALLOWING LUBRICATION OIL TO ENTER THE EXHAUST SYSTEM. CURRENTLY VEHICLE DOES NOT HAVE ANY WARNING SYSTEM AND PROTECTION TO PREVENT AN ENGINE TO BE FIRE. IN 2006, DETROIT DIESEL SERIES 60 ENGINE MADE RECALL TO SOLVE THIS PROBLEM TO MEET NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. CUMMINS DEALER OR ANY VEHICLE MANUFACTURER WHICH INSTALLED CUMMINS ISM450 MUST RECALL THE VEHICLE TO INSTALL 1)BAROMETRIC PRESSURE SENSOR 2)PIGTAIL HARNESS 3)REPROGRAM ECM(ELECTRIC CONTROL MODULE) SAFETY IS MOST IMPORTANT FOR THE VEHICLE, IT MUST DONE BEFORE VEHICLE CATCH ON FIRE OR BIG ACCIDENT HAPPENS. *TR UPDATED 10/27/10 *BF UPDATED 11/01/10
NHTSA complaint 10301966 - Filed Jan 22, 2010Failure Jan 1, 2010120,000 milesBrisbane, CADiesel
TL*THE CONTACT OWNS A 2007 VAN HOOL T2140 CHARTER BUS. WHILE DRIVING AT SPEEDS OF 35 MPH THE VEHICLE STALLED AND THE DRIVER NOTICED THAT THERE WAS SMOKE COMING FROM THE EXHAUST. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED WITH FAILURES TO THE ENGINE TURBO SYSTEM. THE VEHICLE WAS ALSO LEAKING OIL. THE DEALER REPLACED THE TURBO MECHANISM; HOWEVER, THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF AN ENGINE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 120,000. UPDATED 10/27/10 *BF THE CONSUMER STATED THE TURBO FAILED IN THE COACH. THE CONSUMER STATED WHEN THE TURBO FAILED, THE COACH LOST FIVE GALLONS OF OIL. SMOKE EMITTED FROM THE ENGINE COMPARTMENT. THE CONSUMER STATED THERE WAS NO WARNING. UPDATED 11/01/10
NHTSA complaint 10301958
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE08023 Preliminary evaluation, Visibility and wipers
WINDSHIELD WIPER REPLACEMENT PROGRAM
Opened Mar 26, 2008, closed Jul 21, 2008 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SB2501 Jul 8, 2025 · Service Bulletin/Repair Instructions
The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and … - SB2497 Jun 25, 2025 · Service Bulletin/Repair Instructions
Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle. - SB2494 May 12, 2025 · Service Bulletin/Repair Instructions
INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings - SB2262B May 12, 2025 · Service Bulletin/Repair Instructions
TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as… - SB2372B Jan 17, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the … - SB2468 Jan 23, 2025 · Service Bulletin/Repair Instructions
Van Hool recently changed-over in production to a “longer” articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifes… - SB2372a Nov 7, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the C… - SB2372 Jan 8, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administration’s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the… - SB2255 Jan 3, 2023 · Service Bulletin/Repair Instructions
Service Information: In its production process, Bock, manufacturer of refrigerant compressors, has switched to a new type of motor protection switch for the electric motor of the refrigerant compressor. As the MP10 motor protection switch (VH11472802) is no… - SB1709 Aug 31, 2022 · Service Bulletin/Repair Instructions
Product Improvement: ALL VEHICLES WITH LIGHT-ALLOY WHEELS - Introduction of wheel-end monitoring system (WEM). Van Hool has released a wheel-end monitoring system (WEM) which can be installed on all vehicles equipped with light-alloy wheels. The WEM is inst… - SB2039A Nov 19, 2021 · Service Bulletin/Repair Instructions
Service Information - Introduction of new 4/2 solenoid valve in compressed-air circuit Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102… - SB1856 Mar 24, 2022 · Service Bulletin/Repair Instructions
Service Information - Maintenance operations related to refrigerant compressor oil This service information bulletin is a reminder/update about refrigerant compressor oil maintenance. To ensure a reliable system, it is important to perform the maintenance … - SB2039 Aug 16, 2021 · Service Bulletin/Repair Instructions
SERVICE INFORMATION BULLETIN: Van Hool has switched over into production to a new type of 4/2 solenoid valve in the compressed-air system. As the previous Knorr-Bremse (Bosch) solenoid valve (VH11102170) is no longer made available as spare part, you will r… - SB1961 Mar 3, 2021 · Service Bulletin/Repair Instructions
Service Information Bulletin: What to do in case of prolonged vehicle standstill. This service bulletin provides an overview of works to be performed during prolonged vehicle standstill. - SB1702 Jun 2, 2020 · Service Bulletin/Repair Instructions
Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is pr… - MIC-VANH-090820 Sep 8, 2020 · Service Bulletin/Repair Instructions
Van Hool N.V. and ABC Companies did not release any new service bulletins during the month of August 2020. - SB1796 May 13, 2020 · Service Bulletin/Repair Instructions
Service Information: he purpose of this service bulletin is to inform you about the innocent traces of lubricant at the bottom of the transmission bell housing on new vehicles. They are caused by the protective anti-corrosion coating at the inside of the be… - SB1777 May 13, 2020 · Service Bulletin/Repair Instructions
Service Information: This bulletin is being released as a reminder of the importance of wheel bearing preventive maintenance. Check the wheel bearing end-play every 50,000 miles*, and when having any work done on the brakes or any other component on the axl… - SB1634 Dec 2, 2019 · Service Bulletin/Repair Instructions
Product Improvement. Introduction of new single check valves in cooling-circuits deaeration lines.Van Hool have recently switched over into production a new type of single check valve. Contrary to the previous type equipped with a plastic housing, the new t… - SB1645 Jun 3, 2019 · Service Bulletin/Repair Instructions
To remove/install wheel-nut caps. Some vehicles have plastic chrome-coloured wheel-nut caps on top of the wheel nuts. This service bulletin gives instructions on how to remove/install these wheel-nut caps correctly. - 1261A Jun 16, 2016 · Service Bulletin/Repair Instructions
Service Information: Bevel gear of front axle steering system Service records have shown that the grease in the bevel gear could affect performance at very low temperatures (below -20°C/-4°F). If the grease in the bevel gear becomes hard enough to affect d… - SB1328 Mar 4, 2016 · Service Bulletin/Repair Instructions
Service Information: DANA wheel bearing end-play DANA, manufacturer of axles, has informed Van Hool that the procedure for checking the wheel bearing end-play has been changed. This change is related to the following axles: ? DANA 11.36 drive axle with … - SB-1234 Nov 17, 2009 · Service Bulletin/Repair Instructions
VAN HOOL COACHES: STARTER SOLENOID FLYBACK DIODE. ALL COACHES FEATURING MULTIPLEX TECHNOLOGY. IN THE MAIN JUNCTION BOX OF THE UNITS, MULTICONNECTOR PIN E11 OF MULTIPLEX NODE 4 (PART #10690971) HAS BEEN CONNECTED TO THE STARTER MOTOR SOLENOID GROUND. OVE… - SB1213 Jan 18, 2008 · Service Bulletin/Repair Instructions
VAN HOOL -- PRODUCT IMPROVEMENT - DOGA WIPER MOTOR CHANGE. *NJ
Source: NHTSA manufacturer communications files.